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SmartSurvey vs AddSearch: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SmartSurvey vs. AddSearch is based on a specific set of business needs and context. The comparison uses 4395 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SmartSurvey and AddSearch

SmartSurvey, AddSearch, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.

AddSearch focuses on Social Media Management, Helpdesk Management, Content Management with Website, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SmartSurvey

Focus area

SmartSurvey is better than AddSearch for

Software Failure Risk

  • low

logo AddSearch

Focus area

Software Failure Risk

  • low

About

Feedback Management Tool to create online surveys and forms

Customizable,and enterprise-level site search solution for websites

Age

2013

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

21

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics

engaging on social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications




contact list management


helpdesk management





workflow management


competitive intelligence


knowledge management


loyalty management

customise loyalty program


sales document management

proposal & quote management


training & onboarding


rating and review management


generation of new leads


motivation management





lead qualification



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Build brand awareness

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • See 11 more
  • Acquire customers

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • website

  • promotions

  • user generated content

  • blogs

  • display advertisement

  • See 2 more
  • website

  • promotions

  • user generated content

  • blogs

  • display advertisement

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting