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Compare Simplesat vs Canny

Comparison Summary

For Simplesat vs Canny comparison, Our AI algorithm looked at 2777 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Simplesat and Canny to solve their respective business needs.

Pros and cons of Simplesat and Canny

Simplesat is more suited to businesses that require Collecting Feedback with E-Mail and Communication Management with Website where as Canny is focused towards Collecting Feedback and Engaging Conversational Surveys .

logo Simplesat

Focus area

Simplesat is better than Canny for

Software Failure Risk

  • low

logo Canny

Focus area

Software Failure Risk

  • medium

About

Customer feedback system to collect customer satisfaction data to improve the business

Canny: Customer Feedback Management Tool

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

37

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


helpdesk management


rating and review management


sales document management


generation of new leads


loyalty management

customise loyalty program


sales review & feedback


workflow management


motivation management


lifetime value management


contact list management



training & onboarding


products & pricelist management



social media management


competitive intelligence


community building



content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more
  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more
  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting