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Compare Shopify Plus vs SAP Commerce Cloud

Comparison Summary

For Shopify Plus vs SAP Commerce Cloud comparison, Our AI algorithm looked at 2809 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Shopify Plus and SAP Commerce Cloud to solve their respective business needs.

Pros and cons of Shopify Plus and SAP Commerce Cloud

Shopify Plus is more suited to businesses that require Helpdesk Management with Offline and Social Media Management with Promotions where as SAP Commerce Cloud is focused towards Engagement Management with Omnichannel and Products & Pricelist Management with Mobile .

Both Shopify Plus and SAP Commerce Cloud are E-Commerce Platform software, peers recommend Shopify Plus for helpdesk management where as SAP Commerce Cloud is more known for content management .

logo Shopify Plus

Focus area

Shopify Plus is better than SAP Commerce Cloud for

Software Failure Risk

  • low

logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than Shopify Plus for

Software Failure Risk

  • low

About

Shopify Plus: Enterprise Commerce Platform

Commerce cloud solution for long-term customer loyalty

Age

2004

1972

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

74

66

Total Goals
(we found evidences for)

18

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


social media management

social media analytics


communication management

sending & publishing communications


products & pricelist management



content publishing



engagement management

engaging and following up



training & onboarding


rating and review management


promotion management



loyalty management

customise loyalty program

identify target customers


sales document management

contract management

proposal & quote management



campaign management



lifetime value management


referral management



competitive intelligence




compliance & governance


contact list management


discount management


account management


generation of new leads


workflow management


customer feedback management

measuring customer satisfaction


social media marketing


segmentation and targeting



customer case management



community building



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Scale best practices

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Increase customer life time value

  • Improve internal communications

  • Establish thought leadership

  • Improve brand engagement

  • Manage risk

  • Improve navigation

  • See 15 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more
  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting