ServiceMax: ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!
Trimble Viewpoint: Viewpoint enables contractors to manage projects, processes, and people more effectively. Data gathered helps lower risk and improve margins.
This comparison report of ServiceMax vs. Trimble Viewpoint is based on a specific set of business needs and context. The comparison uses 1043 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ServiceMax and Trimble Viewpoint
ServiceMax, Trimble Viewpoint, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.
Trimble Viewpoint focuses on Collaboration, Training & Onboarding, Workflow Management, Communication Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ServiceMax and Trimble Viewpoint: Best activities based on customer satisfaction
ServiceMax in Action: Unique Activities
How does ServiceMax facilitate Collaboration?
"...The solution enables companies to concentrate on work order management, track installed base and entitlements, monitor service parts and inventory, and boost social collaboration between employees and customers...." Peer review from Featured Customers
What benefits does ServiceMax offer for Customer Feedback Management?
"...Which is why we invested in service, because the better our service department is the better our sales and customer satisfaction will be...." Peer review by Mark Kragenbring, Field Service Operations Manager, Westmor
Trimble Viewpoint in Action: Unique Activities
How can Trimble Viewpoint enhance your Workflow Management process?
"...Streamline processes and workflows with automation to save time, reduce errors and deliver work faster and more cost effective. ..." Specialty Contractor Software Solutions
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Grow market share
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Establish thought leadership
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve visibility
- See 8 more
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Improve internal communications
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Improve visibility
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Enhance customer relationships
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Manage risk
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Scale best practices
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Improve efficiency
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Establish thought leadership
- See 4 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| ServiceMax | Trimble Viewpoint | |
|---|---|---|
| Peer score | 4.1 | 3.8 |
| Peer insights | 862 | 181 |
| Top industries |
Medical Devices 32.0%
Information Technology And Services 29.0%
Consumer Services 16.0%
|
Construction 100.0%
|
| SMB and Mid-Market | 58.0% | 100.0% |
| Enterprise | 42.0% | 0.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest ServiceMax news
Schneider Electric Acquires PTC in US$22.6bn AI Deal
Schneider Electric has announced its acquisition of PTC for $22.6 billion, marking its largest deal to date. This acquisition aims to enhance Schneider's capabilities in AI and industrial software, aligning with its strategy to lead in Energy and Industrial Intelligence. The deal is expected to close in the third quarter of 2027.
Latest Trimble Viewpoint news
Trimble to buy privately-held Viewpoint in $1.2 bln deal
Trimble Inc will acquire Viewpoint from Bain Capital in a $1.2 billion all-cash deal to enhance its construction sector services. The acquisition is set to close in the third quarter of 2018.
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Other products peers often evaluate alongside these two. Compare each alternative with either product.
