cuspera logo CUSPERA

ServiceMax vs GoSpotCheck: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceMax vs. GoSpotCheck is based on a specific set of business needs and context. The comparison uses 3805 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceMax and GoSpotCheck

ServiceMax, GoSpotCheck, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.

GoSpotCheck focuses on Merchandising with Mobile, Social Media Management, Engagement Management with Mobile, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceMax

Focus area

Software Failure Risk

  • medium

logo GoSpotCheck

Focus area

GoSpotCheck is better than ServiceMax for

Software Failure Risk

  • low

About

Asset-Centric Field Service Management

Mobile Task Management for Teams

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

49

58

Total Goals
(we found evidences for)

11

14

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


sales document management

contract management

proposal & quote management


workflow management


customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications



social media management

social media analytics


contact list management


engagement management

engaging and following up


knowledge management


products & pricelist management


helpdesk management





advocacy management


performance management


courses & assessment


competitive intelligence


generation of new leads




content management




rating and review management


sales review & feedback


channel management


touchpoint management


distribution management


calendar management


conference call management


relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • See 8 more
  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Improve ROI

  • Improve stakeholder relations

  • Improve efficiency

  • Acquire customers

  • Improve brand engagement

  • Build brand awareness

  • Enhance customer relationships

  • Improve consistency

  • Improve internal communications

  • Improve digital and social presence

  • Scale best practices

  • See 11 more

Top Channels

Channels Used

  • mobile

  • offline

  • mobile app

  • point of sale

  • e-mail

  • video

  • on premises

  • phone calls

  • promotions

  • trade shows

  • events

  • user generated content

  • blogs

  • See 10 more
  • mobile

  • offline

  • mobile app

  • point of sale

  • e-mail

  • video

  • on premises

  • phone calls

  • promotions

  • trade shows

  • events

  • user generated content

  • blogs

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting