FieldEdge Overview

FieldEdge offers efficient tracking of customers, dispatches, and service history through its field service management software. A demo can be requested.

Use Cases

Customers recommend Contract Management, Helpdesk Management, Contacts History, as the business use cases that they have been most satisfied with while using FieldEdge.

Other use cases:

  • Proposal & Quote Management
  • Onboarding
  • Engaging And Following Up
  • Customer Feedback Management
  • Communication Management
  • Workflow Management
  • Knowledge Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using FieldEdge.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Internal Communications
  • Scale Best Practices
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FieldEdge Use-Cases and Business Priorities: Customer Satisfaction Data

FieldEdge works with different mediums / channels such as Phone Calls.

FieldEdge's features include Personalization, Recording, Dashboard, etc. and FieldEdge support capabilities include Chat Support, 24/7 Support, Email Support, etc. also FieldEdge analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Do not hesitate to get onboard-these folks are the "real deal"...." Peer review by Gail B., General Manager, Consumer Services

FieldEdge, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FieldEdge

Top Industries

  • Consumer Services
  • Construction
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

FieldEdge is popular in Consumer Services, Construction, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

FieldEdge Customer wins, Customer success stories, Case studies

How can FieldEdge enhance your Contract Management process?

How efficiently Does FieldEdge manage your Helpdesk Management?

How can FieldEdge optimize your Contacts History Workflow?

What benefits does FieldEdge offer for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well FieldEdge solved their Field Service Management needs. Cuspera uses 1373 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

FieldEdge Agreements and Communication Templates

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Frequently Asked Questions(FAQ)

for FieldEdge

What is FieldEdge?

FieldEdge is a Field Services Management Software that provides efficient ways to track customers, dispatches, service history, and more. It is designed with the needs of home service contractors in mind. It makes it easier for businesses to sell more and save time by minimizing paperwork and providing better services.

It streamlines the way companies manage their field work and related finances. It offers service management software, field mobile software and accounting services along with support, training, and data conversion services for scheduling, pricing, dispatching and other business functions that enable home contractors to run their businesses with ease, save time and make more money through targeted marketing and improved resource utilization. FieldEdge also helps automate the billing process and eliminates double entry with the seamless QuickBooks integration.

Key features include customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. With FieldEdge, technicians can access their items, tasks, services, and materials on-the-go with the mobile app so they never have to call into the office. The app's customizable pricebook helps technicians present good-better-best options to customers to drive additional revenue, which means increased ticket sizes.

What is FieldEdge used for?

FieldEdge is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contract Management, Helpdesk Management and Contacts History .

What are the top features of FieldEdge?

Personalization, Recording and Dashboard are some of the top features of FieldEdge.

Who uses FieldEdge?

FieldEdge is used by Consumer Services, Construction and Information Technology And Services among other industries.

What are FieldEdge alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for FieldEdge.

Where is FieldEdge located?

FieldEdge is headquartered at 44 Barkley Circle, Fort Myers, FL 33907, US.
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Peers used FieldEdge for contract management and helpdesk management

FieldEdge Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.72/5 ★

Read Reviews (109)
Analytics

3.50/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.72/5 ★

Read Reviews (109)
Analytics

3.50/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for FieldEdge

Overall Risk Meter

Low Medium High

Top Failure Risks for FieldEdge

FieldEdge News

Partnership

FieldEdge and Service Autopilot Partner with Coast on GPS - Powered Fuel Management

FieldEdge and Service Autopilot have partnered with Coast to launch a GPS-enabled fuel management system. This integration combines Coast's smart fuel card technology with FleetSharp GPS tracking, providing fleet managers with enhanced control over fuel spending and security. Key features include fraud protection, automatic mileage tracking, and customizable controls. Businesses report up to 10% savings on fuel costs.

FieldEdge Profile

Company Name

FieldEdge

Company Website

https://fieldedge.com/

HQ Location

44 Barkley Circle, Fort Myers, FL 33907, US

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