FieldConnect Overview

FieldConnect enhances scheduling, job tracking, and productivity for field service businesses. The software keeps teams connected and streamlines operations.

Use Cases

Customers recommend Measuring Customer Satisfaction, Workflow Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using FieldConnect.

Other use cases:

  • Contract Management
  • Order Management
  • Engaging And Following Up
  • Market Research
  • Lead Qualification
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using FieldConnect.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Acquire Customers
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FieldConnect Use-Cases and Business Priorities: Customer Satisfaction Data

FieldConnect works with different mediums / channels such as Offline. On Premises. and Mobile.

Reviews

"...Key features include mobile work order management, scheduling and dispatch, back office management, field sales quoting, mobile project management, and customer and subcontractor portals...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Our Field Service Solutions improve customer satisfaction, increase service revenue, and bring your field service workflow up to date...." Mobile Field Service Solutions
"...Automate and connect wirelessly for efficient workflows and enhanced opportunities. ..." Mobile Field Service Management Software from FieldConnect
"...We use their suite of products (Field Access, Field Direct, Field Quotes, Field Time and Field Projects)...." Peer review by Tim Barnes

FieldConnect, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FieldConnect

Top Industries

  • Construction

Popular in

  • Mid Market

FieldConnect is popular in Construction, and is widely used by Mid Market,

FieldConnect Customer wins, Customer success stories, Case studies

How can FieldConnect optimize your Measuring Customer Satisfaction Workflow?

What makes FieldConnect ideal for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well FieldConnect solved their Field Service Management needs. Cuspera uses 106 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

Western States Boiler - Commercial Equipment - Small

Supporting Growth While Keeping Operations Separate: How Western States Boiler Launched with FieldConnect

USA

Western States Boiler adopted FieldConnect's field service management platform to establish an independent operation while maintaining scalability. The solution provided a separate environment for us...ers and data, enhancing field productivity and streamlining back-office communication through integration with Viewpoint Vista.

Read on →
 

Corval Group - Construction - Medium

St. Paul, USA

FieldConnect’s FieldAccess helped Corval Group save over $5,000 each year. Corval used to spend time and money fixing integration issues between their field service solution and Vista by Viewpoint ER...P. With FieldConnect, they no longer pay for outside help to keep systems working together. Now, all their field data is in one place. They can run reports, track costs, and update their ERP more often. Corval nearly doubled their field service users after switching.

 

Tampa Bay Trane - Construction - Small

Tampa, USA

Tampa Bay Trane used FieldConnect’s mobile workforce software to improve service delivery. They equipped technicians with FieldAccess for automated work order management and time tracking. The FieldD...irect customer portal gave clients real-time access to service history and scheduling. Integration with Microsoft Dynamics SL streamlined data flow. As a result, Tampa Bay Trane won a $40,000 annual service contract from a new client.

 

Tampa Bay Trane - Construction - Small

Tampa, USA

FieldConnect helped Tampa Bay Trane move from paper to digital work orders. The company had over 90 field technicians using paper forms, causing errors and slow billing. FieldConnect’s mobile technic...ian software integrated with Microsoft Dynamics SL. The rollout focused on change management and user adoption. Tampa Bay Trane saw faster billing cycles and higher efficiency. Technicians now manage their own schedules and prefer the new system.

Western States Boiler - Construction - Small

USA

FieldConnect helped Western States Boiler launch a new field service operation during a period of growth. The company needed to keep its operations separate from its parent while scaling across multi...ple states. FieldConnect provided a dedicated environment, allowing full separation of users and data. Real-time job access and integration with Viewpoint Vista improved field productivity and sped up invoicing. The solution enabled efficient, independent operations from day one.

Maxson Associates - Construction

FieldConnect helped Maxson Associates cut billing cycles from weeks to days. The company reduced payroll processing from three days to half a day. Technicians now spend more time in the field, not de...livering paperwork. Maxson saw record invoicing in the last four months. The field service management solution improved efficiency and reduced paper use. Real-time service call verification sped up invoicing and boosted revenue.

Customer Portal Demo by FieldConnect

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Peers used FieldConnect for measuring customer satisfaction and workflow management

FieldConnect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.73/5

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.73/5

Read Reviews (8)

Software Failure Risk Guidance

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for FieldConnect

Top Failure Risks for FieldConnect

FieldConnect, Inc. Profile

Company Name

FieldConnect, Inc.

HQ Location

Suite 270 Irvine, CA 92612

Employees

11-50

Social

Financials

PRIVATE