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FieldConnect: Use Cases, Capabilities & Competitors

Name: FieldConnect
Brand: FieldConnect
Rating: 4.4 (106 reviews)

4.36 5

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(106)

End-To-End Management Software for Mobile Field Service Companies

FieldConnect Overview

FieldConnect enhances scheduling, job tracking, and productivity for field service businesses. The software keeps teams connected and streamlines operations.

Use Cases

Customers recommend Measuring Customer Satisfaction, Workflow Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using FieldConnect.

Other use cases:

Contract Management
Order Management
Engaging And Following Up
Market Research
Lead Qualification
Collaboration

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using FieldConnect.

Other priorities:

Enhance Customer Relationships
Scale Best Practices
Acquire Customers

See all business priorities See less business priorities

FieldConnect Use-Cases and Business Priorities: Customer Satisfaction Data

FieldConnect works with different mediums / channels such as Offline. On Premises. and Mobile.

Reviews

"...Key features include mobile work order management, scheduling and dispatch, back office management, field sales quoting, mobile project management, and customer and subcontractor portals...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Our Field Service Solutions improve customer satisfaction, increase service revenue, and bring your field service workflow up to date...." Mobile Field Service Solutions

"...Since 2002, FieldConnect continues to ignite optimized workflows, create simple engaging interfaces for technicians, generate expedient invoice processes for accounting, and increase efficiency for dispatchers...." Peer review

"...Key features include mobile work order management, scheduling and dispatch, back office management, field sales quoting, mobile project management, and customer and subcontractor portals...." Peer review

FieldConnect, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for FieldConnect

Top Industries

Construction

Popular in

Mid Market

FieldConnect is popular in Construction, and is widely used by Mid Market,

FieldConnect Customer wins, Customer success stories, Case studies

How can FieldConnect optimize your Measuring Customer Satisfaction Workflow?

What solutions does FieldConnect provide for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well FieldConnect solved their Field Service Management needs. Cuspera uses 106 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Maxson Associates - Construction

FieldConnect helped Maxson Associates cut billing cycles from weeks to days. The company reduced payroll processing from three days to half a day. Technicians now spend more time in the field, not de...livering paperwork. Maxson saw record invoicing in the last four months. The field service management solution improved efficiency and reduced paper use. Real-time service call verification sped up invoicing and boosted revenue.

Moore’s Electrical and Mechanical Construction, Inc. - Construction

FieldConnect helped Moore’s Electrical and Mechanical Construction, Inc. improve field service management. The company needed better tools for their 100 service technicians. FieldConnect’s real-time ...integration with Microsoft Dynamics SL made information sharing faster and more accurate. Technicians now access site history, manage forms, and track time easily. Communication improved across offices and with field staff. The billing cycle is shorter and cash flow improved. Technicians can close jobs and send reports to customers right away.

Admore Air Conditioning Corp. - Construction

FieldConnect helped Admore Air Conditioning Corp. improve service workflows. The company moved from paper to electronic work orders. FieldConnect gave real-time access to job data for both office and... field staff. Invoices are no longer missed and times are logged correctly. Faster invoice turnaround sped up billing and reduced lost paperwork. The system is user-friendly and integrates with Vista by Viewpoint, removing duplicate data entry.

KDC Construction - Construction

FieldAccess by FieldConnect helped KDC Construction replace paper time cards with a mobile solution. KDC integrated FieldAccess with Sage 300 Construction & Real Estate. This change saved $4400 per w...eek by cutting manual time entry and manager reconciliation. The company also saved time and money by removing manual payroll data entry. KDC expanded their team, hiring four more technicians after using FieldAccess.

Atlantic Constructors - Fire Safety & Protection

FieldConnect helped Atlantic Constructors move from paper-based processes to digital efficiency. The company managed five locations with different paperwork and procedures, making tracking work and b...illing hard. FieldConnect provided mobile work order management, project time entry, and digital dispatch. This unified processes and improved real-time visibility. Atlantic Constructors saw big cost savings and better customer service. Timecards and work orders are now digital, and the team gets more information from technicians than ever before.

C&C Group - Building Controls

FieldConnect helped C&C Group improve field service efficiency. The company needed better work order and time entry for 58 field technicians. FieldConnect integrated with their ERP and offered offlin...e mode for technicians. After implementation, C&C Group increased annual service revenue by 17% without adding staff. Technicians now complete 1-2 more service calls per day. Invoice turnaround time was cut in half, improving cash flow. Customer service also improved with faster problem resolution.

Customer Portal Demo by FieldConnect

Peers used FieldConnect for measuring customer satisfaction and workflow management

FieldConnect Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	3.73/5 ★ Read Reviews (8)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.73/5 ★ Read Reviews (8)

Software Failure Risk Guidance

for FieldConnect

Top Failure Risks for FieldConnect

FieldConnect, Inc. Profile

Company Name

FieldConnect, Inc.

Company Website

https://www.fieldconnect.com/

HQ Location

Suite 270 Irvine, CA 92612

Employees

11-50

Social

Financials

PRIVATE