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Compare SAP Commerce Cloud vs Adobe Commerce

Comparison Summary

For SAP Commerce Cloud vs Adobe Commerce comparison, Our AI algorithm looked at 2281 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SAP Commerce Cloud and Adobe Commerce to solve their respective business needs.

Pros and cons of SAP Commerce Cloud and Adobe Commerce

SAP Commerce Cloud is more suited to businesses that require Engagement Management with Omnichannel and Products & Pricelist Management with Mobile where as Adobe Commerce is focused towards Products & Pricelist Management with Offline and Order Management with Offline .

logo SAP Commerce Cloud

Focus area

Software Failure Risk

  • low

logo Adobe Commerce

Focus area

Software Failure Risk

  • medium

About

Commerce cloud solution for long-term customer loyalty

Create engaging, shopping experiences with next-generation technology and global partner ecosystem

Age

1972

1982

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

66

45

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


products & pricelist management


content management

content publishing


sales document management

proposal & quote management


training & onboarding



promotion management


loyalty management

identify target customers

customise loyalty program


social media management

social media analytics


lifetime value management


helpdesk management


workflow management



contact list management



customer case management



customer feedback management

measuring customer satisfaction


campaign management



generation of new leads



discount management


communication management

sending & publishing communications



account management


rating and review management


community building


segmentation and targeting




social media marketing



competitive intelligence


billing and invoice management


bundling of products


category management



advocacy management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • See 8 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • Amazon

  • mobile

  • user generated content

  • blogs

  • Facebook

  • on premises

  • See 11 more
  • offline

  • point of sale

  • promotions

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • Amazon

  • mobile

  • user generated content

  • blogs

  • Facebook

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting