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ReviewTrackers vs Pingdom: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ReviewTrackers vs. Pingdom is based on a specific set of business needs and context. The comparison uses 3976 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ReviewTrackers and Pingdom

ReviewTrackers, Pingdom, Broadly, Press Ganey, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ReviewTrackers covers Rating And Review Management, Customer Feedback Management, Reputation Management with User Generated Content, Social Media Management with Social Media, etc.

Pingdom focuses on Communication Management, Engagement Management with Website, Social Media Management with Social Media, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ReviewTrackers

Focus area

ReviewTrackers is better than Pingdom for

Software Failure Risk

  • medium

logo Pingdom

Focus area

Software Failure Risk

  • medium

About

ReviewTrackers | Measure the Customer Experience

Website Monitoring & Performance Tools | Pingdom

Age

2012

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

52

55

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program


helpdesk management


contact list management



competitive intelligence




sales document management

contract management

proposal & quote management


campaign management


social media marketing


lifetime value management



products & pricelist management



follower management


content management



training & onboarding


performance management



sales call management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • See 5 more
  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Reduce bounce

  • Grow market share

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Increase sales & revenue

  • Improve ROI

  • See 9 more

Top Channels

Channels Used

  • website

  • social media

  • mobile

  • e-mail

  • phone calls

  • offline

  • mobile app

  • on premises

  • user generated content

  • blogs

  • text SMS

  • promotions

  • chat

  • print media

  • Facebook

  • Slack

  • video

  • newspaper

  • magazine

  • point of sale

  • Pinterest

  • Instagram

  • Facebook page

  • See 20 more
  • website

  • social media

  • mobile

  • e-mail

  • phone calls

  • offline

  • mobile app

  • on premises

  • user generated content

  • blogs

  • text SMS

  • promotions

  • chat

  • print media

  • Facebook

  • Slack

  • video

  • newspaper

  • magazine

  • point of sale

  • Pinterest

  • Instagram

  • Facebook page

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting