WebTitan Overview

TitanHQ offers a SaaS cybersecurity platform that delivers a layered security solution focused on email protection and DNS security. Businesses utilize TitanHQ to safeguard against advanced phishing and business email compromise (BEC) threats. The platform is particularly beneficial for Managed Service Providers (MSPs) seeking to enhance their cybersecurity offerings. TitanHQ's threat intelligence capabilities enable organizations to stay ahead of emerging threats. A notable feature is its ability to integrate seamlessly into existing IT infrastructures, providing robust protection without disrupting operations. Users have reported a significant reduction in security incidents, highlighting its effectiveness in real-world applications.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Content Tracking, as the business use cases that they have been most satisfied with while using WebTitan.

Other use cases:

  • Advertisement
  • Sending & Publishing Communications
  • Media Buying
  • Generation Of New Leads
  • White Labeling
  • Tracking & Monitoring Communications
  • Engagement Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using WebTitan.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

WebTitan Use-Cases and Business Priorities: Customer Satisfaction Data

WebTitan works with different mediums / channels such as Website. Phone Calls. and E-Mail.

WebTitan's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and WebTitan support capabilities include Email Support, 24/7 Support, Chat Support, etc. also WebTitan analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We've implemented this in our call center and now they no longer can go to any sites that we deem unnecessary...." Peer review by Chris Mattingly, Transportation/Trucking/Railroad

Peer review evidence (same sources as the product rating summary)

"...Webtitan is easy to use , customer support is very helpful and the price is very good. ...." Peer review by Verified Reviewer, Marketing and Advertising
"...Relative ease of deployment and administration Software works reliably The company, customer service and development team has been good to work with Licensing reasonably priced..." Peer review by Ted Robb
"...WebTitan is a DNS based content filter that has been significant in helping our organization monitor and block content...." Peer review by Kirsten Black

WebTitan, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

WebTitan offers DNS filtering and security solutions. The 2020 award-winning vendor also provides spam email filtering and email archiving services.

Popular Business Setting

for WebTitan

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

WebTitan is popular in Information Technology And Services, Computer & Network Security, and Education and is widely used by Small Business, Mid Market, and Enterprise.

WebTitan Customer wins, Customer success stories, Case studies

What Are the key features of WebTitan for Helpdesk Management?

What benefits does WebTitan offer for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well WebTitan solved their Help Desk needs. Cuspera uses 1010 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

 

IND Consulting - Information Technology And Services - Small

USA

WebTitan helps IND Consulting manage web filtering for 350 users across 4 offices. The CIO says WebTitan gives strong control and flexible reporting. Each office has different web filtering needs. We...bTitan makes it easy to set up and manage these rules. The tool is simple for administrators to use.

 

Sandals Resorts International - Hospitality - Large

Montego Bay, Jamaica

WebTitan protects Sandals Resorts International's network at three locations. The IT team blocks threats and inappropriate content for staff and guests. The web filter keeps the network safe. Sandals... can control what users access online. The solution helps maintain a secure environment for hospitality operations.

 

In House Graphic Design, Inc. - Design - Small

USA

SpamTitan helps In House Graphic Design, Inc. block almost all spam emails. The team rarely sees spam slip through the filter. SpamTitan is easy to use and saves the company a lot of time. The compan...y values the reliable email security and strong customer service. They recommend SpamTitan for email protection.

 

Electrical Manufacturing company (Steve C) - Manufacturing - Medium

WebTitan helped an electrical manufacturing company control web access and protect their network. Steve C, a senior IT assistant, praised the software for its easy setup and strong web filtering feat...ures. The tool filters encrypted connections and specific URLs. Customer support was described as fantastic. The company uses WebTitan to manage web access and improve network security.

 

Northfield Hospital & Clinics - Hospital & Health Care - Medium

Northfield, USA

WebTitan helped Northfield Hospital & Clinics secure internet access for thousands of staff and visitors. The hospital used WebTitan to filter bad and good sites quickly. The solution was easy to set... up and manage. Support was responsive. WebTitan cost less than Cisco. The hospital's network is now safer for everyone.

 

Saint Thomas Aquinas High School - Education - Medium

Fort Lauderdale, USA

WebTitan helps Saint Thomas Aquinas High School protect 2,000 students, staff, and visitors. The IT director likes the easy setup and real-time updates. WebTitan lets them block or unblock websites q...uickly. The school uses WebTitan to filter web content and control access. This keeps their school environment safe online.

Frequently Asked Questions(FAQ)

for WebTitan

What is WebTitan used for?

WebTitan is a Help Desk Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Helpdesk Management, Onboarding and Content Tracking .

What are the top features of WebTitan?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of WebTitan.

Who uses WebTitan?

WebTitan is used by Information Technology And Services, Computer & Network Security and Education among other industries.

What are WebTitan alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for WebTitan.

Where is WebTitan located?

WebTitan is headquartered at Galway.
lightning

Peers used WebTitan for helpdesk management and onboarding

WebTitan Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.84/5

Read Reviews (1)
Analytics

3.48/5

Read Reviews (4)
Custom Reports

3.46/5

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.84/5

Read Reviews (1)
Analytics

3.48/5

Read Reviews (4)
Custom Reports

3.46/5

Read Reviews (87)

Software Failure Risk Guidance

?

for WebTitan

Overall Risk Meter

Low Medium High

Top Failure Risks for WebTitan

Copperfasten Technologies. News

Product

TitanHQ feature in Sunday Business Post

TitanHQ has enhanced its SpamTitan email security solution by adding sandboxing and DMARC email authentication features, aiming to improve protection against sophisticated email threats. The company has also partnered with Datapac to expand its market reach. TitanHQ's solutions are designed to protect businesses from cyber threats, including malware and phishing, and are particularly effective for SMBs and managed service providers.

Partnership

TitanHQ Launches NEW TitanShield Partner Program

TitanHQ has launched the TitanShield Partner Program, aimed at supporting MSPs, resellers, and other partners by providing sales and technical resources, flexible pricing, and marketing support. This program enhances TitanHQ's ability to deliver advanced network security solutions through its cloud-based platforms, helping partners offer robust cybersecurity to their clients.

M&A

TitanHQ and Redstor announce merger

TitanHQ and Redstor have merged to form CyberSentriq, an integrated cybersecurity platform targeting Managed Service Providers (MSPs). The merger aims to deliver comprehensive cybersecurity and data protection solutions, leveraging AI-driven threat detection and cloud-based services. The new entity, backed by HSBC Innovation Banking and J.P. Morgan, seeks to achieve $100 million in Annual Recurring Revenue by 2028.

Awards

TitanHQ Wins Third Consecutive Virus Bulletin Plus Award

TitanHQ has won its third consecutive Virus Bulletin Plus Award for its email security suite, achieving a 99.99% overall score and a 99.9% phishing catch rate in the Q1 2025 VBSpam test. This recognition from Virus Bulletin, a respected security testing body, underscores TitanHQ's leadership in email security and its commitment to protecting against phishing and spam threats.

Copperfasten Technologies. Profile

Company Name

Copperfasten Technologies.

Company Website

https://truelark.com/

HQ Location

Galway

Employees

11-50

Social

Financials

PRIVATE