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QuestionPro Survey vs Feedback Hub: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. Feedback Hub is based on a specific set of business needs and context. The comparison uses 4744 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Feedback Hub

QuestionPro Survey, Feedback Hub, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Feedback Hub focuses on Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Feedback Hub for

Software Failure Risk

  • low

logo Feedback Hub

Focus area

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Send feedback to Microsoft with the Feedback Hub app

Age

2002

1975

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

33

24

Total Goals
(we found evidences for)

4

2

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management


helpdesk management


sales review & feedback


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Improve efficiency

  • Scale best practices

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • Twitter

  • games

  • website

  • See 3 more
  • user generated content

  • blogs

  • social media

  • Twitter

  • games

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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high

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Business Setting