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Compare Qualaroo vs Delighted platform

Comparison Summary

For Qualaroo vs Delighted platform comparison, Our AI algorithm looked at 4833 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Qualaroo and Delighted platform to solve their respective business needs.

Pros and cons of Qualaroo and Delighted platform

Qualaroo is more suited to businesses that require Collecting Feedback with Promotions and Engaging Conversational Surveys with Mobile where as Delighted platform is focused towards Collecting Feedback with Promotions and Engaging Conversational Surveys .

logo Qualaroo

Focus area

Software Failure Risk

  • low

logo Delighted platform

Focus area

Delighted platform is better than Qualaroo for

Software Failure Risk

  • medium

About

Customer and User Feedback Software

Customer feedback tool to gather actionable feedback from your customers

Age

2012

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

57

53

Total Goals
(we found evidences for)

12

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


social media management

social media analytics


training & onboarding



helpdesk management


generation of new leads


communication management

sending & publishing communications


contact list management


sales call management


sales document management

proposal & quote management


loyalty management

identify target customers

customise loyalty program




segmentation and targeting


products & pricelist management



workflow management


competitive intelligence


lifetime value management


sales review & feedback





knowledge management


rating and review management


campaign management



lead qualification


referral management


content management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase sales & revenue

  • Increase customer life time value

  • Build brand awareness

  • Improve consistency

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 10 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • website

  • mobile

  • chat

  • text SMS

  • Slack

  • social media

  • mobile app

  • phone calls

  • review sites

  • Glassdoor

  • offline

  • Whatsapp

  • on premises

  • point of sale

  • print media

  • Amazon

  • display advertisement

  • See 16 more
  • promotions

  • e-mail

  • website

  • mobile

  • chat

  • text SMS

  • Slack

  • social media

  • mobile app

  • phone calls

  • review sites

  • Glassdoor

  • offline

  • Whatsapp

  • on premises

  • point of sale

  • print media

  • Amazon

  • display advertisement

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting