Comparison Summary
Introducing Outreach and Channels
Outreach, Channels, Salesloft, Mailshake, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Outreach covers Engagement Management with E-Mail, Communication Management with E-Mail, Lead Engagement with E-Mail, Sales Call Management with Phone Calls, etc.
Channels focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.
"At this point, our team couldn't do their job without Outreach. " - Tim Cable
"Companies change for the better when they provide customer support using Channels, The best thing about Channels is that it feels like a part of a store. Like it would literally be a feature, not an extra software. Customer Card is by far the best t...ool. It happens that customers are asking how did we know cause it takes so short to find order numbers, dates, and other details during the call. " - Katarzyna Bilan
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Outreach | Sales Engagement Platform, Sales Automation Software
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Age
2013
2014
Financials
SERIES E
PRIVATE
Business Need
Total Processes
(we found evidences for)
125
31
Total Goals
(we found evidences for)
17
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Enhance customer relationships
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Improve ROI
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Improve efficiency
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Improve internal communications
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Enter new markets internationally or locally
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Build brand awareness
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Shorten ramp up time
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Establish thought leadership
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Launch new products
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Improve consistency
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Grow market share
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Improve visibility
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Improve stakeholder relations
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Improve digital and social presence
- See 14 more
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
- See 1 more
Top Channels
Channels Used
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phone calls
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offline
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mobile
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e-mail
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mobile app
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video
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events
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trade shows
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point of sale
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on premises
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channel partners
- See 8 more
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phone calls
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offline
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mobile
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e-mail
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mobile app
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video
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events
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trade shows
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point of sale
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on premises
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channel partners
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
