Overview: NinjaOne (formerly NinjaRMM) and Custify as Help Desk Category solutions.

NinjaOne (formerly NinjaRMM): NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.

Custify: Custify helps Customer Success teams prevent churn and automate processes. Onboarding is improved through an easy-to-use interface.

NinjaOne (formerly NinjaRMM) and Custify: Best activities based on customer satisfaction

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NinjaOne (formerly NinjaRMM) in Action: Unique Use Cases

Why is NinjaOne (formerly NinjaRMM) the best choice for Helpdesk Management?

Custify in Action: Unique Use Cases

How can Custify optimize your Training & Onboarding Workflow?

What Are the key features of Custify for Upselling?

What Are the key features of Custify for Workflow Management?

How can Custify enhance your Playbook Creation process?

News

Latest NinjaOne (formerly NinjaRMM) news

NinjaOne Spotlight: System Tray End User Self-Service

NinjaOne has introduced a system tray feature that empowers end users to perform IT-approved actions directly on their devices, reducing repetitive helpdesk tickets. This integration allows administrators to customize actions, such as script execution and application installs, enhancing user experience and freeing up IT resources for more complex tasks. The system tray supports automation and diagnostics, providing a seamless self-service experience across endpoints.

27/07/2026 - source

Latest Custify news

Custify Unveils New Integrations to Enhance Customer Visibility for ...

Custify has announced new integrations with Pylon, Maxio, Groove, and Granola to enhance its Customer 360 Profile. These integrations centralize support tickets, billing data, revenue signals, and AI meeting notes, providing customer success managers with a comprehensive view of account health. This development aims to help SaaS companies identify at-risk accounts earlier and improve customer retention.

31/07/2026 - source