Comparison Summary
This comparison report of Nicereply vs. Forsta (formerly Confirmit) is based on a specific set of business needs and context. The comparison uses 6084 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Nicereply and Forsta (formerly Confirmit)
Nicereply, Forsta (formerly Confirmit), Simplesat, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nicereply covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management with User Generated Content, Sales Document Management with E-Mail, etc.
Forsta (formerly Confirmit) focuses on Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Forsta (formerly Confirmit)
Focus area
Forsta (formerly Confirmit) is better than Nicereply for
Software Failure Risk
About
Customer feedback software to collect customer feedback and improve the quality of services
Leading insight tools to boost your business
Age
2010
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
56
52
Total Goals
(we found evidences for)
10
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve efficiency
-
Increase sales & revenue
-
Scale best practices
-
Launch new products
-
Grow market share
-
Improve brand engagement
-
Improve visibility
- See 7 more
-
Enhance customer relationships
-
Acquire customers
-
Enter new markets internationally or locally
-
Improve ROI
-
Scale best practices
-
Increase sales & revenue
-
Grow market share
-
Improve efficiency
-
Manage risk
-
Improve visibility
-
Improve stakeholder relations
-
Increase customer life time value
-
Launch new products
- See 10 more
Top Channels
Channels Used
-
phone calls
-
mobile
-
promotions
-
social media
-
video
-
e-mail
-
website
-
offline
-
point of sale
-
mobile app
-
review sites
- See 8 more
-
phone calls
-
mobile
-
promotions
-
social media
-
video
-
e-mail
-
website
-
offline
-
point of sale
-
mobile app
-
review sites
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
