NICE CXone vs UJET: 2024 Ultimate Comparison Guide

Goals Achieved

• Enhance customer relationships

• Acquire customers

• Increase sales & revenue

• Scale best practices

• Improve ROI

• Improve stakeholder relations

• Launch new products

• Improve efficiency

• Build brand awareness

• Enter new markets internationally or locally

• Grow market share

• Improve consistency

• Improve visibility

• Increase customer life time value

• Improve digital and social presence

• Improve internal communications

• Establish thought leadership

• See 14 more

• Enhance customer relationships

• Acquire customers

• Enter new markets internationally or locally

• Improve ROI

• Increase customer life time value

• Improve internal communications

• Improve stakeholder relations

• Improve brand engagement

• Improve efficiency

• Increase sales & revenue

• Improve digital and social presence

• Establish thought leadership

• Launch new products

• Grow market share

• See 11 more

Channels Used

• phone calls

• mobile

• offline

• website

• chat

• support groups

• events

• trade shows

• video

• text SMS

• user generated content

• blogs

• point of sale

• omnichannel

• e-mail

• See 12 more

• phone calls

• mobile

• offline

• website

• chat

• support groups

• events

• trade shows

• video

• text SMS

• user generated content

• blogs

• point of sale

• omnichannel

• e-mail

• See 12 more