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Compare Mouseflow vs Heap

Comparison Summary

This comparison report of Mouseflow vs. Heap is based on a specific set of business needs and context. The comparison uses 6279 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mouseflow and Heap

Mouseflow, Heap, Inspectlet, Smartlook, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mouseflow covers Engagement Management with Website, Funnel Analysis with Website, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

Heap focuses on Engagement Management with Website, Funnel Analysis with Website, Products & Pricelist Management, Social Media Management with Social Media, etc.

"he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders " - Frady Yacoub

"Heap helps us identify, communicate and resolve issues faster. For example, even a 10% improvement in preventing breakages in our conversion rate translates into ~$1M in loan originations. " - Matt Gomes

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mouseflow

Focus area

Software Failure Risk

  • medium

logo Heap

Focus area

Heap is better than Mouseflow for

Software Failure Risk

  • medium

About

Mouseflow: Session Replay, Heatmaps, Funnels, Forms & User ...

Product Analytics software providing actionable insights and conversion Rate Optimization

Age

2010

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

49

69

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


products & pricelist management




communication management

sending & publishing communications


content management


workflow management




segmentation and targeting


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding



conversion management


competitive intelligence


rating and review management


sales document management

proposal & quote management


business development



account management




generation of new leads



campaign management


lifetime value management


lead qualification






revenue cycle management



trade show marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • mobile

  • offline

  • chat

  • Slack

  • mobile app

  • newsletter

  • video

  • omnichannel

  • games

  • user generated content

  • text SMS

  • point of sale

  • trade shows

  • promotions

  • Instagram

  • on premises

  • mass media

  • television

  • See 20 more
  • website

  • social media

  • e-mail

  • phone calls

  • Facebook

  • mobile

  • offline

  • chat

  • Slack

  • mobile app

  • newsletter

  • video

  • omnichannel

  • games

  • user generated content

  • text SMS

  • point of sale

  • trade shows

  • promotions

  • Instagram

  • on premises

  • mass media

  • television

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting