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Hubspot Sales Hub vs HubSpot CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Hubspot Sales Hub medium Failure Risk for HubSpot CRM medium
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Comparison Summary

This comparison report of Hubspot Sales Hub vs. HubSpot CRM is based on a specific set of business needs and context. The comparison uses 60362 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Hubspot Sales Hub and HubSpot CRM

Hubspot Sales Hub, HubSpot CRM, Zoho CRM, Pipedrive, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Hubspot Sales Hub covers Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Social Media Management with Social Media, etc.

HubSpot CRM focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with E-Mail, etc.

"Hubspot has allowed us to help small businesses get access to enterprise tools and functionality affordably. Our clients love having to only learn one tool that will support the evolving marketing, sales, and support needs of their business. " - Amara Omoregie

"Our franchisees are their own LLCs, and they wanted more access, control, and input into sales and marketing, They wanted to see email performance and analyze contacts. But we were very limited in what we could do. " - Haley Irwin

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Hubspot Sales Hub

Focus area

Hubspot Sales Hub is better than HubSpot CRM for

Software Failure Risk

  • medium

logo HubSpot CRM

Focus area

HubSpot CRM is better than Hubspot Sales Hub for

Software Failure Risk

  • medium

About

Fully featured Sales CRM and Sales Engagement Software

HubSpot CRM | For Sales Leaders

Age

2006

2006

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

123

145

Total Goals
(we found evidences for)

18

19

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (1050)

Read Reviews (2114)

tracking & monitoring communications

Read Reviews (617)

Read Reviews (1085)

sending & publishing communications

Read Reviews (420)

Read Reviews (979)

engagement management

Read Reviews (771)

Read Reviews (1710)

engaging and following up

Read Reviews (683)

Read Reviews (1440)

engaging with scheduling & cadence

Read Reviews (15)

Read Reviews (28)

contact list management

Read Reviews (456)

Read Reviews (1276)

tracking contacts

Read Reviews (88)

Read Reviews (238)

creating contact list

Read Reviews (53)

Read Reviews (145)

contacts history

Read Reviews (44)

Read Reviews (146)

enriching contact list

Read Reviews (1)

Read Reviews (9)

social media management

Read Reviews (337)

Read Reviews (816)

scheduling post to social media

Read Reviews (99)

Read Reviews (180)

social media analytics

Read Reviews (87)

Read Reviews (284)

engaging on social media

Read Reviews (59)

Read Reviews (135)

monitoring social media

Read Reviews (54)

Read Reviews (100)

managing social media account

Read Reviews (6)

Read Reviews (28)

workflow management

Read Reviews (291)

Read Reviews (770)

lead tracking

Read Reviews (248)

Read Reviews (833)

sales call management

Read Reviews (229)

Read Reviews (541)

call transcription

Read Reviews (3)

Read Reviews (2)

generation of new leads

Read Reviews (183)

Read Reviews (472)

sales document management

Read Reviews (147)

Read Reviews (232)

proposal & quote management

Read Reviews (99)

Read Reviews (142)

contract management

Read Reviews (31)

Read Reviews (71)

content management

Read Reviews (144)

Read Reviews (343)

content publishing

Read Reviews (27)

Read Reviews (58)

content curation

Read Reviews (19)

Read Reviews (44)

content sharing

Read Reviews (12)

Read Reviews (19)

content tracking

Read Reviews (6)

Read Reviews (14)

searching for content

Read Reviews (2)

Read Reviews (9)

campaign monitoring

Read Reviews (23)

Read Reviews (51)

training & onboarding

Read Reviews (93)

Read Reviews (299)

business development

Read Reviews (65)

Read Reviews (104)

conversion management

Read Reviews (58)

Read Reviews (140)

social media marketing

Read Reviews (57)

Read Reviews (105)

promotion management

Read Reviews (40)

Read Reviews (109)

relationship management

Read Reviews (30)

Read Reviews (130)

customer feedback management

Read Reviews (28)

Read Reviews (64)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (28)

measuring net promoter score

Read Reviews (2)

Read Reviews (4)

knowledge management

Read Reviews (27)

Read Reviews (78)

creating knowledge base

Read Reviews (1)

Read Reviews (10)

lead qualification: technographic

Read Reviews (4)

Read Reviews (10)

lead qualification: behavioural

Read Reviews (3)

Read Reviews (21)

lead qualification: demographic

Read Reviews (2)

Read Reviews (12)

lead qualification: firmographic

Read Reviews (1)

Read Reviews (4)

performance management

Read Reviews (18)

Read Reviews (31)

personalized marketing

Read Reviews (18)

Read Reviews (17)

identify target customers

Read Reviews (15)

Read Reviews (21)

competitive intelligence

Read Reviews (15)

Read Reviews (24)

follower management

Read Reviews (11)

Read Reviews (32)

products & pricelist management

Read Reviews (7)

Read Reviews (24)

relationship marketing

Read Reviews (7)

Read Reviews (1)

rating and review management

Read Reviews (6)

Read Reviews (12)

segmentation and targeting

Read Reviews (6)

Read Reviews (18)

customer case management

Read Reviews (5)

Read Reviews (3)

motivation management

Read Reviews (5)

Read Reviews (5)

sales review & feedback

Read Reviews (5)

Read Reviews (33)

lifetime value management

Read Reviews (4)

Read Reviews (9)

opportunity management

Read Reviews (4)

Read Reviews (48)

revenue cycle management

Read Reviews (3)

Read Reviews (7)

courses & assessment

Read Reviews (2)

Read Reviews (15)

create learning path

Read Reviews (2)

Read Reviews (9)

track learning progress

Read Reviews (1)

Read Reviews (4)

distribution management

Read Reviews (2)

Read Reviews (3)

advocacy management

Read Reviews (1)

Read Reviews (5)

category management

Read Reviews (1)

Read Reviews (5)

trade show marketing

Read Reviews (1)

Read Reviews (10)

community marketing

Read Reviews (1)

Read Reviews (3)

international marketing

Read Reviews (1)

Read Reviews (3)

conference call management

Read Reviews (1)

Read Reviews (7)

calendar management

Read Reviews (0)

Read Reviews (20)

outbound marketing

Read Reviews (0)

Read Reviews (8)

touchpoint management

Read Reviews (0)

Read Reviews (8)

channel management

Read Reviews (0)

Read Reviews (7)

merger and acquisition

Read Reviews (0)

Read Reviews (2)

community building

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • Launch new products

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • See 15 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Build brand awareness

  • Improve visibility

  • Launch new products

  • Shorten ramp up time

  • Establish thought leadership

  • Improve consistency

  • Improve brand engagement

  • Increase customer life time value

  • See 16 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • user generated content

  • blogs

  • offline

  • chat

  • point of sale

  • mobile

  • Facebook

  • video

  • LinkedIn

  • promotions

  • on premises

  • mobile app

  • newsletter

  • trade shows

  • Twitter

  • events

  • Instagram

  • games

  • text SMS

  • coupons

  • Facebook page

  • channel partners

  • Slack

  • Skype

  • print media

  • support groups

  • Pinterest

  • magazine

  • causes and charity

  • mass media

  • display advertisement

  • See 32 more

  • e-mail

  • phone calls

  • social media

  • website

  • user generated content

  • blogs

  • offline

  • chat

  • point of sale

  • mobile

  • Facebook

  • video

  • LinkedIn

  • promotions

  • on premises

  • mobile app

  • newsletter

  • trade shows

  • Twitter

  • events

  • Instagram

  • games

  • text SMS

  • coupons

  • Facebook page

  • channel partners

  • Slack

  • Skype

  • print media

  • support groups

  • Pinterest

  • magazine

  • causes and charity

  • mass media

  • display advertisement

  • See 32 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting