cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Heap vs Gainsight PX

Failure Risk Guidance Security Report ?

Failure Risk for Heap medium Failure Risk for Gainsight PX medium
Know More

Comparison Summary

This comparison report of Heap vs. Gainsight PX is based on a specific set of business needs and context. The comparison uses 5602 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Heap and Gainsight PX

Heap, Gainsight PX, Amplitude Analytics, Smartlook, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Heap covers Engagement Management with Website, Funnel Analysis with Website, Products & Pricelist Management, Social Media Management with Social Media, etc.

Gainsight PX focuses on Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.

"I trust the data in Heap because the data is tracked, verified, and analyzed in one place. There is no black box or manual step in between. " - Josef Pfeiffer

"Instead of each CSM running reports and figuring out where to focus, Gainsight highlights the clients that truly need attention. In other words, we've gone from being reactive and scattered to being proactive and focused. " - Steven Doty

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Heap

Focus area

Heap is better than Gainsight PX for

Software Failure Risk

  • medium

logo Gainsight PX

Focus area

Gainsight PX is better than Heap for

Software Failure Risk

  • medium

About

Product Analytics software providing actionable insights and conversion Rate Optimization

User Analytics and Product Engagement to Drive Growth

Age

2011

Financials

SERIES C

SERIES E

Business Need

Total Processes
(we found evidences for)

69

43

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (159)

Read Reviews (272)

engaging and following up

Read Reviews (75)

Read Reviews (210)

funnel analysis

Read Reviews (46)

Read Reviews (7)

products & pricelist management

Read Reviews (41)

Read Reviews (17)

social media management

Read Reviews (33)

Read Reviews (2)

social media analytics

Read Reviews (26)

Read Reviews (2)

engaging on social media

Read Reviews (2)

Read Reviews (0)

scheduling post to social media

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (27)

Read Reviews (35)

product marketing

Read Reviews (22)

Read Reviews (2)

helpdesk management

Read Reviews (20)

Read Reviews (0)

workflow management

Read Reviews (14)

Read Reviews (7)

campaign management

Read Reviews (14)

Read Reviews (0)

campaign monitoring

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (12)

Read Reviews (3)

sending & publishing communications

Read Reviews (9)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (12)

Read Reviews (4)

contract management

Read Reviews (5)

Read Reviews (2)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (8)

Read Reviews (1)

conversion management

Read Reviews (6)

Read Reviews (1)

account management

Read Reviews (6)

Read Reviews (0)

segmentation and targeting

Read Reviews (6)

Read Reviews (1)

generation of new leads

Read Reviews (6)

Read Reviews (1)

revenue cycle management

Read Reviews (4)

Read Reviews (1)

lead qualification

Read Reviews (4)

Read Reviews (2)

lead qualification: demographic

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (4)

Read Reviews (0)

rating and review management

Read Reviews (3)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (2)

trade show marketing

Read Reviews (2)

Read Reviews (1)

customer feedback management

Read Reviews (1)

Read Reviews (28)

Scheduling & dispatching

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • See 7 more

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Manage risk

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • promotions

  • omnichannel

  • offline

  • on premises

  • text SMS

  • trade shows

  • games

  • phone calls

  • See 12 more

  • e-mail

  • mobile

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • promotions

  • omnichannel

  • offline

  • on premises

  • text SMS

  • trade shows

  • games

  • phone calls

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting