Overview: Freshsales and Keela as CRM Category solutions.

Freshsales and Keela both offer robust CRM solutions tailored to different business needs. Freshsales excels in large-scale operations with extensive engagement tracking and data integration capabilities, making it ideal for industries like software and marketing. Keela, on the other hand, focuses on smaller enterprises and nonprofits, offering specialized tools like social media analytics and a strong emphasis on compliance and onboarding support, ensuring effective stakeholder engagement.

Freshsales: Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.

Keela: Keela empowers organizations with affordable nonprofit management software. Funds are raised more effectively, making a greater impact.

Freshsales and Keela: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Freshsales supports engagement management and workflow management, facilitating efficient lead tracking and communications. read more →

Keela offers capabilities in engagement and campaign management, along with specialized tools for social media analytics. read more →

Business Goals

Freshsales helps increase sales, improve customer relationships, and acquire new customers. read more →

Keela focuses on improving internal communications and stakeholder relations, with a nod to increasing sales and scaling best practices. read more →

Core Features

Standout features of Freshsales include AI-powered tools, comprehensive analytics, and extensive data import/export capabilities. read more →

Keela stands out with training and onboarding features, compliance tools, and flexible report customization. read more →

Vendor Support

Freshsales offers 24/7 support through various channels, including phone, email, and chat. read more →

Keela provides support with a focus on training and onboarding, alongside email and chat assistance. read more →

Segments and Industries

Predominantly used by large enterprises and IT, software, and marketing industries. read more →

Targeted at non-profits, sports, and religious organizations with a focus on smaller enterprises. read more →

Operational Alignment

Freshsales integrates well into large-scale, complex business environments with robust enterprise features. read more →

Keela fits well within smaller organizations, especially non-profits, looking for specialized engagement tools. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Freshsales in Action: Unique Use Cases

How does Freshsales address your Engagement Management Challenges?

What Are the key features of Freshsales for Communication Management?

How does Freshsales facilitate Workflow Management?

What benefits does Freshsales offer for Lead Management?


Keela in Action: Unique Use Cases

How efficiently Does Keela manage your Contact List Management?

Why is Keela the best choice for Campaign Management?

What solutions does Keela provide for Helpdesk Management?

News

Latest Freshsales News

Freshworks announce partnership with Unisys - The Hindu BusinessLine

Freshworks has announced a partnership with Unisys.

25/02/2025 - source

Latest Keela News

Keela Joins Aplos and Raisely to Build the First Nonprofit Cloud

Keela joins Aplos and Raisely to create the first nonprofit cloud menu.

03/06/2024 - source

Business Setting

Freshsales

Keela