Keela Overview
This is a summary of the comprehensive capabilities and benefits of Keela based on over 1312 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Keela, Kindful, EveryAction, DonorPerfect Fundraising Software, Virtuous CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Keela is right for your needs? Our Cuspera AI engine can evaluate how Keela fits your specific business needs, industry, and context. Get your personalized assessment report today.
Keela supports business activities such as:
- Engagement Management
- Communication Management
- Contact List Management
- Campaign Management
- Helpdesk Management
Keela can help you with many business goals, such as Increase Sales & Revenue, Improve Internal Communications, Enhance Customer Relationships, Scale Best Practices, Improve Brand Engagement, etc. It can help manage these activities if you use Offline Causes And Charity E-Mail etc. for these needs. As a solution, Keela's capabilities include Dashboard, Personalization, Recording, etc.
Keela Non-Profit Organization Management Vertical is its biggest customer base.
Reviews
"Our South African partners encouraged us to carry on the mission, and thus The Love Quilt Project was formed. Since then, over 6,000 American school children have sent messages of love, and over 400 South African children have received quilts.” " - Gretchen Ginnerty
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Keela solved their CRM needs. Cuspera uses 1312 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities peers achieved using Keela.
Use Cases
Peers recommend Engagement Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Keela.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Offline and Causes And Charity |
4.61/5 ★ |
"...Search functionality and assignment management tools allow users to locate inbox messages and manage follow-up tasks...." Peer review |
| engaging and following up |
4.58/5 ★ |
"...to track - provides accountability for team members (reduces redundant follow-up 7) Customer service and technical support - willing to work with an organisation to help improve (maximize) use of features..." Peer review by Verified Reviewer |
| Communication Management with E-Mail, Website and Offline |
4.89/5 ★ |
"...Helps easily track our new contacts, calculate donations and send emails...." Peer review by Jane M., Executive Director, Non-Profit Organization Management |
| sending & publishing communications |
4.85/5 ★ |
"...Helps easily track our new contacts, calculate donations and send emails...." Peer review by Jane M., Executive Director, Non-Profit Organization Management |
| tracking & monitoring communications |
4.16/5 ★ |
"...Keela s donation management features enable users to collect donations and issue receipts and thank you notes automatically, while the campaign management tools help users design, send and monitor engaging marketing emails to their supporters...." Peer review |
| Contact List Management with E-Mail |
4.04/5 ★ |
"...We're able to keep track of contacts, get donations online!..." Peer review by Shannon H., Project Manager , Non-Profit Organization Management |
| tracking contacts |
4.19/5 ★ |
"...Helps easily track our new contacts, calculate donations and send emails...." Peer review by Jane M., Executive Director, Non-Profit Organization Management |
| creating contact list |
3.08/5 ★ |
"...Its CRM functionality enables organizations to develop a centralized contact database, create contact profiles, store interaction details, and define communication priorities for contacts...." Peer review from Featured Customers |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Offline and Causes And Charity |
4.61/5 ★ |
"...Search functionality and assignment management tools allow users to locate inbox messages and manage follow-up tasks...." Peer review |
|
| engaging and following up |
4.61/5 ★ |
| Communication Management with E-Mail, Website and Offline |
4.89/5 ★ |
"...Helps easily track our new contacts, calculate donations and send emails...." Peer review by Jane M., Executive Director, Non-Profit Organization Management |
|
| sending & publishing communications |
4.89/5 ★ |
| tracking & monitoring communications |
4.89/5 ★ |
| Contact List Management with E-Mail |
4.04/5 ★ |
"...We're able to keep track of contacts, get donations online!..." Peer review by Shannon H., Project Manager , Non-Profit Organization Management |
|
| tracking contacts |
4.04/5 ★ |
| creating contact list |
4.04/5 ★ |
25+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1312 insights from peers and experts to help you assess how these Keela use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our South African partners encouraged us to carry on the mission, and thus The Love Quilt Project was formed. Since then, over 6,000 American school children have sent messages of love, and over 400 South African children have received quilts.” Testimonial By Gretchen Ginnerty |
|
In all other nonprofit [tools], things seemed either convoluted, slow, old-fashioned, disjointed, or disconnected. It seems like no matter what [tool] we tried, we could not find the right fit. […] but when we found Keela, it was like finding the one. Testimonial By Doug Lucas |
|
The driving force behind SheJumps’ impact is the commitment and dedication of SheJumps volunteers. With 170+ volunteers throughout the United States and Canada, the volunteers bring various passions and skillsets to the table. With a small full-time staff, we’ve learned a lot over the years and hav...e made adjustments on how to engage volunteers in many different regions that have different outdoor landscapes. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Gretchen Ginnerty President Love Quilt Project |
Our South African partners encouraged us to carry on the mission, and thus The Love Quilt Project was formed. Since then, over 6,000 American school children have sent messages of love, and over 400 South African children have received quilts.” Testimonial By Gretchen Ginnerty |
|
Doug Lucas Founder and President Team Expansion |
In all other nonprofit [tools], things seemed either convoluted, slow, old-fashioned, disjointed, or disconnected. It seems like no matter what [tool] we tried, we could not find the right fit. […] but when we found Keela, it was like finding the one. Testimonial By Doug Lucas |
|
Angela Crampton Marketing and Partnerships Manager SheJumps |
The driving force behind SheJumps’ impact is the commitment and dedication of SheJumps volunteers. With 170+ volunteers throughout the United States and Canada, the volunteers bring various passions and skillsets to the table. With a small full-time staff, we’ve learned a lot over the years and hav...e made adjustments on how to engage volunteers in many different regions that have different outdoor landscapes. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study SheJumpsRead More |
|
Case Study Backpack BuddiesRead More |
|
|
Case Study Team ExpansionRead More |
Video
Discover Keela: The Nonprofit Software You've Been Waiting For
Frequently Asked Questions(FAQ)
for Keela
What is Keela?
What is Keela used for?
What are the top features of Keela?
Who uses Keela?
What are Keela alternatives?
Where is Keela located?
Popular Business Setting
for Keela
Top Industries
- Non-Profit Organization Management
- Sports
- Religious Institutions
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Keela to Increase sales & revenue and Improve internal communications
Keela Alternatives
Peer and Expert Opinion on Features
for Keela
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (35) |
| Personalization | Read Reviews (31) |
| Recording | Read Reviews (26) |
| Templates | Read Reviews (23) |
| Alerts: popups & Notifications | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (35) |
| Personalization | Read Reviews (31) |
| Recording | Read Reviews (26) |
| Templates | Read Reviews (23) |
| Alerts: popups & Notifications | Read Reviews (10) |
IT and Other Capabilities
for Keela
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (111) |
| Data Import | Read Reviews (193) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (111) |
| Data Import | Read Reviews (193) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (35) |
| Chat Support | Read Reviews (29) |
| 24/7 Support | Read Reviews (232) |
| Phone Support | Read Reviews (28) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (35) |
| Chat Support | Read Reviews (29) |
| 24/7 Support | Read Reviews (232) |
| Phone Support | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (52) |
| Custom Reports | Read Reviews (190) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (52) |
| Custom Reports | Read Reviews (190) |
Software Failure Risk Guidance
?for Keela
Overall Risk Meter
Top Failure Risks for Keela
Vendor Profile Details
Company Name
Keela
Company Website
https://www.keela.co/HQ Location
Vancouver, British Columbia
Employees
11-50
Social
Financials
SEED
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