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Eway CRM vs Act!: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Eway CRM vs. Act! is based on a specific set of business needs and context. The comparison uses 5060 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Eway CRM and Act!

Eway CRM, Act!, monday sales CRM, Infoflo CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Eway CRM covers Workflow Management, Contact List Management, Training & Onboarding with Video, Helpdesk Management, etc.

Act! focuses on Contact List Management, Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Eway CRM

Focus area

Software Failure Risk

  • low

logo Act!

Focus area

Act! is better than Eway CRM for

Software Failure Risk

  • medium

About

The Best CRM Software for Outlook

Act! CR

Age

1995

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

84

Total Goals
(we found evidences for)

5

10

Top Processes

Evidences indicate better relative satisfaction


workflow management


contact list management

creating contact list


training & onboarding


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign monitoring

campaign analytics


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


relationship management


knowledge management





opportunity management


follower management



conversion management


lead qualification

lead qualification: demographic


products & pricelist management


lifetime value management


content management


generation of new leads


loyalty management

identify target customers



pipeline management


promotion management


social media management


business development





meeting management



sales call management

meeting management


calendar management








talk track creation


talk track creation



rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more
  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting