Infoflo CRM Overview

This is a summary of the comprehensive capabilities and benefits of Infoflo CRM based on over 1031 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Infoflo CRM, Bigcontacts CRM, Karma CRM, Eway CRM, Claritysoft CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Infoflo CRM is right for your needs? Our Cuspera AI engine can evaluate how Infoflo CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Infoflo CRM supports business activities such as:

  • Call Recording
  • Contact List Management
  • Sales Document Management
  • Engagement Management
  • Helpdesk Management

Infoflo CRM can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, and Improve Internal Communications. It can help manage these activities if you use Phone Calls E-Mail and Mobile for these needs. As a solution, Infoflo CRM's capabilities include Personalization, Recording, Templates, etc.

Infoflo CRM was founded in 2004. Insurance Vertical is its biggest customer base.

Reviews

"...A host of highly affordable optional add-ons enable integrated invoicing or integration with your accounting system, PBX integration, phone call recording, email marketing, email analytics, list management, automated backup, Google integration, Outlook integration, use on mobiles and tablets......" Peer review by Lorraine C., Author/Business manager

Cuspera Reviews

54 buyers and buying teams have used Cuspera to assess how well Infoflo CRM solved their CRM needs. Cuspera uses 1031 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Infoflo CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Call Recording , Contact List Management , Sales Document Management , as the business use cases that they have been most satisfied while using Infoflo CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Call Recording with Phone Calls, E-Mail and Mobile

4.97/5 ★

Read Reviews (57)

"...A host of highly affordable optional add-ons enable integrated invoicing or integration with your accounting system, PBX integration, phone call recording, email marketing, email analytics, list management, automated backup, Google integration, Outlook integration, use on mobiles and tablets......"
Contact List Management with E-Mail

4.68/5 ★

Read Reviews (43)

"...Over the years we have used a well-known major CRM but it has simply become too expensive to maintain and like most such products was more focused on the prospect to client to sales chain and offered little that is practical to those of us who do not run large sales organisations but need contact management and basic project management and marketing tools...."
tracking contacts

4.16/5 ★

Read Reviews (2)

"...Was using spreadsheets but InfoFlo does provide all the functionality needed to keep up with all the Company and Contact information and tracking the steps in each project...."
contacts history

3.42/5 ★

Read Reviews (1)

"...The notes associated with individual contacts are also very helpful in managing a contact history by individuals and companies....."
Sales Document Management with E-Mail

4.60/5 ★

Read Reviews (24)

"...We have created our proposal templates and tied them into InfoFlo so contact information automatically populates where we need it...."
proposal & quote management

4.80/5 ★

Read Reviews (12)

"...The functions that are available such as quoting directly from Info Flo with our logo is great...."
contract management

4.34/5 ★

Read Reviews (8)

"...You may not be a "captive agent" according to contract, but you are according to who controls your information and records...."
digital signature

2.50/5 ★

Read Reviews (2)

"...but email using separate signatures for the business specific domain...."
document sharing

3.42/5 ★

Read Reviews (1)

"...The ability to create a project and connect all contacts, email and documents and share these across the team is paramount...."
PEER EXPERIENCES
Call Recording with Phone Calls, E-Mail and Mobile

4.97/5 ★

Read Reviews (57)

"...A host of highly affordable optional add-ons enable integrated invoicing or integration with your accounting system, PBX integration, phone call recording, email marketing, email analytics, list management, automated backup, Google integration, Outlook integration, use on mobiles and tablets......" Peer review by Lorraine C., Author/Business manager
Contact List Management with E-Mail

4.68/5 ★

Read Reviews (43)

"...Over the years we have used a well-known major CRM but it has simply become too expensive to maintain and like most such products was more focused on the prospect to client to sales chain and offered little that is practical to those of us who do not run large sales organisations but need contact management and basic project management and marketing tools...." Peer review by Charles M, Chief Executive Officer, Utilities
tracking contacts

4.68/5 ★

Read Reviews (2)

contacts history

4.68/5 ★

Read Reviews (1)

Sales Document Management with E-Mail

4.60/5 ★

Read Reviews (24)

"...We have created our proposal templates and tied them into InfoFlo so contact information automatically populates where we need it...." Peer review by Kerry A
proposal & quote management

4.60/5 ★

Read Reviews (12)

contract management

4.60/5 ★

Read Reviews (8)

digital signature

4.60/5 ★

Read Reviews (2)

document sharing

4.60/5 ★

Read Reviews (1)

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1031 insights from peers and experts to help you assess how these Infoflo CRM use cases fit your CRM needs.

Frequently Asked Questions(FAQ)

for Infoflo CRM

What is Infoflo CRM?

InfoFlo CRM is a CRM Software. InfoFlo provides affordable customer relationship management software designed to improve business productivity. InfoFlo gives users the opportunity to focus less on their CRM and more on their business. With a central, easy-to-use interface, the platform allows businesses and staff to easily manage all customer relationships so that all important information can be accessed at a glance.

What is Infoflo CRM used for?

Infoflo CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Call Recording, Contact List Management and Sales Document Management .

What are the top features of Infoflo CRM?

Personalization, Recording and Templates are some of the top features of Infoflo CRM.

Who uses Infoflo CRM?

Infoflo CRM is used by Insurance, Financial Services and Construction among other industries.

What are Infoflo CRM alternatives?

Bigcontacts CRM, Karma CRM, Eway CRM and Claritysoft CRM are popular alternatives for Infoflo CRM.

Where is Infoflo CRM located?

Infoflo CRM is headquartered at 148 Sheppard Ave West Toronto, Ontario M2N 1N8.

Popular Business Setting

for Infoflo CRM

Top Industries

  • Insurance
  • Financial Services
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Infoflo CRM to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Infoflo CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.40/5 ★

Read Reviews (41)
Recording

4.73/5 ★

Read Reviews (34)
Templates

2.51/5 ★

Read Reviews (18)
Dashboard

3.85/5 ★

Read Reviews (12)
Ticketing

2.09/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

3.40/5 ★

Read Reviews (41)
Recording

4.73/5 ★

Read Reviews (34)
Templates

2.51/5 ★

Read Reviews (18)
Dashboard

3.85/5 ★

Read Reviews (12)
Ticketing

2.09/5 ★

Read Reviews (8)

IT and Other Capabilities

for Infoflo CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5 ★

Read Reviews (135)
Data Export

3.49/5 ★

Read Reviews (93)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5 ★

Read Reviews (135)
Data Export

3.49/5 ★

Read Reviews (93)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.09/5 ★

Read Reviews (23)
Email Support

4.06/5 ★

Read Reviews (14)
24/7 Support

3.74/5 ★

Read Reviews (160)
Chat Support

2.79/5 ★

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.09/5 ★

Read Reviews (23)
Email Support

4.06/5 ★

Read Reviews (14)
24/7 Support

3.74/5 ★

Read Reviews (160)
Chat Support

2.79/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.76/5 ★

Read Reviews (22)
Custom Reports

4.02/5 ★

Read Reviews (105)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.76/5 ★

Read Reviews (22)
Custom Reports

4.02/5 ★

Read Reviews (105)

Software Failure Risk Guidance

?

for Infoflo CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Infoflo CRM

Vendor Profile Details

Company Name

InfoFlo Solutions

Year Founded

2004

HQ Location

148 Sheppard Ave West Toronto, Ontario M2N 1N8

Employees

11-50

Social

Financials

PRIVATE