Overview: Delighted platform and QuickTapSurvey as Customer Feedback Management Category solutions.
Delighted platform excels in feedback collection, analytics, and customer engagement, serving mainly large enterprises in the tech industry with robust support options. QuickTapSurvey also focuses on feedback but stands out in trade show marketing and lead generation, appealing to various industries with a strong offline presence and trade show utility. These distinctions guide businesses in selecting the tool that aligns with their strategic priorities and operational contexts.
Delighted platform: Delighted-platform is used to collect quick feedback from employees, products, and customers. Chosen by top brands, it is a self-serve experience management tool.
QuickTapSurvey: QuickTapSurvey is the #1 rated offline survey app for data collection using iPads, iPhones, and Android devices. It captures data even without an internet connection.
Delighted platform and QuickTapSurvey: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Delighted platform supports collecting feedback and measuring net promoter scores, emphasizing customer satisfaction and engagement. read more →
QuickTapSurvey caters to trade show marketing and motivation management, with strengths in feedback collection and lead generation. read more →
Business Goals
Delighted platform assists in enhancing customer satisfaction and acquiring new customers, beneficial for scaling practices. read more →
QuickTapSurvey helps improve customer satisfaction, ROI, and employee experiences, with a focus on sales growth and market expansion. read more →
Core Features
Delighted platform features custom reports and integrations, catering to detailed analytics and secure data handling. read more →
QuickTapSurvey offers robust data export and the ease of migration, emphasizing compliance and seamless integration. read more →
Vendor Support
Delighted platform provides 24/7 support with comprehensive email, chat, and phone assistance. read more →
QuickTapSurvey offers 24/7 support but focuses more on chat and phone interactions for customer assistance. read more →
Segments and Industries
Delighted platform serves mainly large enterprises in IT services and software sectors. read more →
QuickTapSurvey appeals to enterprises across various industries, including telecommunications and non-profits. read more →
Operational Alignment
Delighted platform integrates seamlessly with email and website channels, ideal for tech-driven enterprises. read more →
QuickTapSurvey is utilized in offline and trade show environments, making it apt for diverse business operations. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Delighted platform in Action: Unique Use Cases
What benefits does Delighted platform offer for Collecting Feedback?
What makes Delighted platform ideal for Engaging Conversational Surveys?
How efficiently Does Delighted platform manage your Helpdesk Management?
QuickTapSurvey in Action: Unique Use Cases
How does QuickTapSurvey address your Trade Show Marketing Challenges?
Alternatives
Integrations
Few Delighted platform Integrations
Few QuickTapSurvey Integrations
News
Latest Delighted platform News
Post-purchase survey questions you can ask customers after checkout
It’s crucial to survey customers at various points throughout their buying journey, especially after they make a purchase. Post-purchase surveys allow businesses to collect valuable insights about […]
The post Post-purchase survey questions you can ask customers after checkout appeared first on Delighted.
