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Compare CustomerSure vs Simplesat

Failure Risk Guidance Security Report ?

Failure Risk for CustomerSure medium Failure Risk for Simplesat low
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Comparison Summary

For CustomerSure vs Simplesat comparison, Our AI algorithm looked at 2780 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CustomerSure and Simplesat to solve their respective business needs.

Pros and cons of CustomerSure and Simplesat

CustomerSure is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with E-Mail where as Simplesat is focused towards Collecting Feedback with E-Mail and Communication Management with Website .

logo CustomerSure

Focus area

Software Failure Risk

  • medium

logo Simplesat

Focus area

Simplesat is better than CustomerSure for

Software Failure Risk

  • low

About

Customer Feedback Software to gather insights to drive real change

Customer feedback system to collect customer satisfaction data to improve the business

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

37

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (205)

Read Reviews (438)

measuring net promoter score

Read Reviews (63)

Read Reviews (72)

measuring customer satisfaction

Read Reviews (57)

Read Reviews (194)

engagement management

Read Reviews (12)

Read Reviews (47)

engaging and following up

Read Reviews (8)

Read Reviews (33)

playbook creation

Read Reviews (9)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (4)

helpdesk management

Read Reviews (4)

Read Reviews (39)

training & onboarding

Read Reviews (3)

Read Reviews (3)

sales review & feedback

Read Reviews (2)

Read Reviews (8)

knowledge management

Read Reviews (2)

Read Reviews (1)

rating and review management

Read Reviews (2)

Read Reviews (28)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (1)

Read Reviews (7)

communication management

Read Reviews (1)

Read Reviews (48)

sending & publishing communications

Read Reviews (1)

Read Reviews (37)

sales document management

Read Reviews (0)

Read Reviews (16)

loyalty management

Read Reviews (0)

Read Reviews (9)

customise loyalty program

Read Reviews (0)

Read Reviews (9)

generation of new leads

Read Reviews (0)

Read Reviews (11)

motivation management

Read Reviews (0)

Read Reviews (5)

lifetime value management

Read Reviews (0)

Read Reviews (4)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 4 more

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more

  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting