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Compare ConvergeHub vs Microsoft Dynamics 365 for Sales

Comparison Summary

This comparison report of ConvergeHub vs. Microsoft Dynamics 365 for Sales is based on a specific set of business needs and context. The comparison uses 7000 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConvergeHub and Microsoft Dynamics 365 for Sales

ConvergeHub, Microsoft Dynamics 365 for Sales, Freshsales, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConvergeHub was founded in 2013. It covers Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

Microsoft Dynamics 365 for Sales was established in 2013. Similar to ConvergeHub, Microsoft Dynamics 365 for Sales focuses on Engagement Management, Contact List Management, Lead Tracking with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo ConvergeHub

Focus area

ConvergeHub is better than Microsoft Dynamics 365 for Sales for

Software Failure Risk

  • low

logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than ConvergeHub for

Software Failure Risk

  • low

About

All-in-One Customer Management Platform

Sales Force Automation | Microsoft Dynamics 365

Age

2013

1975

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

97

97

Total Goals
(we found evidences for)

15

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management

creating contact list


campaign management

campaign monitoring

campaign analytics


generation of new leads


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management


helpdesk management


relationship management


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media


loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


lifetime value management


conversion management






pipeline management


training & onboarding


calendar management



lead qualification

lead qualification: technographic

lead qualification: demographic


sales call management

meeting management




billing and invoice management



segmentation and targeting


rating and review management









personalized marketing


customer case management


knowledge management



business development


products & pricelist management


social media marketing





competitive intelligence



sales review & feedback


opportunity management







sales quota management


follower management


create learning path


courses & assessment

create learning path


revenue cycle management


license management


community building




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Scale best practices

  • Establish thought leadership

  • Improve visibility

  • Build brand awareness

  • Improve efficiency

  • Improve stakeholder relations

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting