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Compare Clicktools vs Zonka Feedback

Failure Risk Guidance Security Report ?

Failure Risk for Clicktools low Failure Risk for Zonka Feedback low
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Comparison Summary

For Clicktools vs Zonka Feedback comparison, Our AI algorithm looked at 3911 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Clicktools and Zonka Feedback to solve their respective business needs.

Pros and cons of Clicktools and Zonka Feedback

Clicktools is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with Website where as Zonka Feedback is focused towards Collecting Feedback and Social Media Management .

logo Clicktools

Focus area

Software Failure Risk

  • low

logo Zonka Feedback

Focus area

Zonka Feedback is better than Clicktools for

Software Failure Risk

  • low

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Feedback Software & Survey App to collect feedback from customers and employees

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

43

Total Goals
(we found evidences for)

4

3

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (128)

Read Reviews (705)

measuring customer satisfaction

Read Reviews (56)

Read Reviews (277)

measuring net promoter score

Read Reviews (6)

Read Reviews (136)

engagement management

Read Reviews (37)

Read Reviews (40)

engaging and following up

Read Reviews (32)

Read Reviews (32)

social media management

Read Reviews (6)

Read Reviews (68)

social media analytics

Read Reviews (6)

Read Reviews (65)

telemarketing

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (39)

communication management

Read Reviews (2)

Read Reviews (48)

sending & publishing communications

Read Reviews (2)

Read Reviews (42)

competitive intelligence

Read Reviews (2)

Read Reviews (1)

rating and review management

Read Reviews (2)

Read Reviews (8)

training & onboarding

Read Reviews (2)

Read Reviews (2)

courses & assessment

Read Reviews (2)

Read Reviews (0)

create learning path

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (17)

loyalty management

Read Reviews (1)

Read Reviews (15)

customise loyalty program

Read Reviews (1)

Read Reviews (15)

sales document management

Read Reviews (1)

Read Reviews (19)

helpdesk management

Read Reviews (0)

Read Reviews (22)

knowledge management

Read Reviews (0)

Read Reviews (4)

sales review & feedback

Read Reviews (0)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (3)

performance management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

Top Channels

Channels Used

  • e-mail

  • promotions

  • offline

  • website

  • on premises

  • mobile

  • text SMS

  • chat

  • mobile app

  • phone calls

  • omnichannel

  • social media

  • point of sale

  • user generated content

  • blogs

  • print media

  • mass media

  • radio

  • See 15 more

  • e-mail

  • promotions

  • offline

  • website

  • on premises

  • mobile

  • text SMS

  • chat

  • mobile app

  • phone calls

  • omnichannel

  • social media

  • point of sale

  • user generated content

  • blogs

  • print media

  • mass media

  • radio

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting