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Compare Clickdesk vs HappyFox Live Chat

Failure Risk Guidance Security Report ?

Failure Risk for Clickdesk low Failure Risk for HappyFox Live Chat low
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Comparison Summary

For Clickdesk vs HappyFox Live Chat comparison, Our AI algorithm looked at 1154 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Clickdesk and HappyFox Live Chat to solve their respective business needs.

Pros and cons of Clickdesk and HappyFox Live Chat

Clickdesk is more suited to businesses that require Helpdesk Management with Chat and Engagement Management with Chat where as HappyFox Live Chat is focused towards Helpdesk Management with Chat and Contact List Management with Chat .

logo Clickdesk

Focus area

Software Failure Risk

  • low

logo HappyFox Live Chat

Focus area

Software Failure Risk

  • low

About

ClickDesk: Live Chat | Live Support Software

Live chat software that brings your apps to ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

21

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (126)

Read Reviews (26)

engagement management

Read Reviews (28)

Read Reviews (12)

engaging and following up

Read Reviews (15)

Read Reviews (6)

customer feedback management

Read Reviews (23)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (21)

Read Reviews (2)

social media management

Read Reviews (14)

Read Reviews (0)

engaging on social media

Read Reviews (6)

Read Reviews (0)

social media analytics

Read Reviews (5)

Read Reviews (0)

scheduling post to social media

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (5)

Read Reviews (3)

sending & publishing communications

Read Reviews (2)

Read Reviews (2)

collaboration

Read Reviews (4)

Read Reviews (1)

generation of new leads

Read Reviews (4)

Read Reviews (4)

contact list management

Read Reviews (3)

Read Reviews (12)

rating and review management

Read Reviews (2)

Read Reviews (1)

relationship management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (1)

Read Reviews (3)

knowledge management

Read Reviews (1)

Read Reviews (2)

lifetime value management

Read Reviews (1)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Improve stakeholder relations

  • See 2 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • Slack

  • mobile

  • mobile app

  • phone calls

  • offline

  • on premises

  • See 6 more

  • chat

  • e-mail

  • website

  • Slack

  • mobile

  • mobile app

  • phone calls

  • offline

  • on premises

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting