cuspera logo CUSPERA

Cisco Webex vs GoTo Webinar: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cisco Webex vs. GoTo Webinar is based on a specific set of business needs and context. The comparison uses 20286 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cisco Webex and GoTo Webinar

Cisco Webex, GoTo Webinar, BlueJeans, Zoom Meetings, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cisco Webex covers Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

GoTo Webinar focuses on Collaboration with Offline, Engagement Management, Conference Call Management with Offline, Training & Onboarding, etc.

"The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. " - Jerome Rouch-Sirech

"Crisis situations present both risks and opportunities. GoToWebinar offered us the perfect platform to host a virtual trade fair at short notice. We have been able to reach more than 5000 participants so far! " - Ulf Thiele

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cisco Webex

Focus area

Cisco Webex is better than GoTo Webinar for

Software Failure Risk

  • low

logo GoTo Webinar

Focus area

GoTo Webinar is better than Cisco Webex for

Software Failure Risk

  • low

About

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Webinar Software for producing engaging webinars and virtual events

Age

1984

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

78

84

Total Goals
(we found evidences for)

17

15

Top Processes

Evidences indicate better relative satisfaction



conference call management


sales call management


searching for content


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


helpdesk management


communication management

sending & publishing communications


training & onboarding


knowledge management


workflow management


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media


products & pricelist management


contact list management




sales review & feedback



generation of new leads


lead qualification

lead qualification: technographic



business development


trade show marketing


rating and review management


competitive intelligence


campaign management


courses & assessment


customer case management



lifetime value management






international marketing



relationship marketing


conversion management


account management




bundling of products




promotion management


touchpoint management


channel management


social media marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more
  • Acquire customers

  • Establish thought leadership

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Launch new products

  • Improve digital and social presence

  • Improve brand engagement

  • Improve efficiency

  • Improve visibility

  • See 12 more

Top Channels

Channels Used

  • offline

  • e-mail

  • phone calls

  • trade shows

  • events

  • video

  • chat

  • social media

  • promotions

  • mass media

  • on premises

  • website

  • review sites

  • Amazon

  • out of home

  • brochure

  • point of sale

  • blogs

  • user generated content

  • mobile

  • Twitter

  • Skype

  • mobile app

  • Facebook

  • text SMS

  • print media

  • Instagram

  • LinkedIn

  • channel partners

  • movies

  • newsletter

  • See 28 more
  • offline

  • e-mail

  • phone calls

  • trade shows

  • events

  • video

  • chat

  • social media

  • promotions

  • mass media

  • on premises

  • website

  • review sites

  • Amazon

  • out of home

  • brochure

  • point of sale

  • blogs

  • user generated content

  • mobile

  • Twitter

  • Skype

  • mobile app

  • Facebook

  • text SMS

  • print media

  • Instagram

  • LinkedIn

  • channel partners

  • movies

  • newsletter

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting