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CheckMarket Survey vs Zonka Feedback: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CheckMarket Survey vs. Zonka Feedback is based on a specific set of business needs and context. The comparison uses 3690 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CheckMarket Survey and Zonka Feedback

CheckMarket Survey, Zonka Feedback, SurveyMethods, Startquestion survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CheckMarket Survey covers Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, Communication Management, etc.

Zonka Feedback focuses on Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CheckMarket Survey

Focus area

Software Failure Risk

  • medium

logo Zonka Feedback

Focus area

Zonka Feedback is better than CheckMarket Survey for

Software Failure Risk

  • low

About

Online Survey Tool

Feedback Software & Survey App to collect feedback from customers and employees

Age

2001

Financials

SERIES F

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

43

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


social media management


workflow management



contact list management


customise loyalty program


loyalty management

customise loyalty program


rating and review management


knowledge management


sales review & feedback


lifetime value management



performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

Top Channels

Channels Used

  • e-mail

  • promotions

  • offline

  • website

  • on premises

  • mobile

  • text SMS

  • chat

  • mobile app

  • phone calls

  • omnichannel

  • social media

  • point of sale

  • user generated content

  • blogs

  • print media

  • mass media

  • radio

  • See 15 more
  • e-mail

  • promotions

  • offline

  • website

  • on premises

  • mobile

  • text SMS

  • chat

  • mobile app

  • phone calls

  • omnichannel

  • social media

  • point of sale

  • user generated content

  • blogs

  • print media

  • mass media

  • radio

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting