Overview: CheckMarket Survey and Survicate as Customer Feedback Management Category solutions.
CheckMarket Survey and Survicate both offer robust solutions in Customer Feedback Management but cater to different needs. CheckMarket focuses on helpdesk management with a notable presence in enterprise sectors, emphasizing advanced reporting and vendor support. Survicate, however, excels in feedback collection, analytics, and integration, appealing to a wider range of industries like internet and retail sectors. Survicate's capabilities align with businesses focused on customer acquisition and satisfaction improvements, while CheckMarket benefits those requiring extensive compliance and data security features.
CheckMarket Survey: Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.
Survicate: Survicate enables the creation of engaging surveys effortlessly, including NPS, CSAT, and CES. Continuous customer feedback is collected through email, web, in-product, and mobile app surveys.
CheckMarket Survey and Survicate: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
CheckMarket Survey focuses on helpdesk management and collecting targeted feedback, providing tools that assist with proposal management and communication. read more →
Survicate excels in collecting feedback, measuring net promoter score, and engaging users through conversational surveys, making it a key player in improving customer interactions. read more →
Business Goals
CheckMarket Survey primarily aims to improve customer satisfaction and develop best practices, aligning with enterprises looking to refine their customer strategies. read more →
Survicate targets objectives like improving customer satisfaction and increasing sales, aligning well with businesses aiming to boost ROI and customer acquisition. read more →
Core Features
CheckMarket Survey impresses with features such as custom reports, security, and integration options, supporting enterprises with advanced data management needs. read more →
Survicate stands out with its AI-powered analytics, ease of migration, and comprehensive integration capabilities, appealing to companies prioritizing data-driven decisions. read more →
Vendor Support
CheckMarket Survey ensures reliable support through 24/7 availability, chat, email, and phone support, which is valuable for organizations with complex requirements. read more →
Survicate provides robust 24/7 support and prefers requiring immediate query resolutions, catering to diverse enterprise needs. read more →
Segments and Industries
CheckMarket Survey is largely used by enterprises and industries such as IT, government, and non-profits, reflecting its suitability for structured environments. read more →
Survicate attracts customers from a broad spectrum like internet and retail industries, indicating its versatility across varied sectors focusing on customer engagement. read more →
Operational Alignment
CheckMarket Survey fits seamlessly into large-scale operational workflows, focusing on data import/export and compliance, tailored for complex enterprise systems. read more →
Survicate integrates smoothly into operational strategies with its strong feedback mechanisms and user-friendly features, ideal for businesses prioritizing agile methodologies. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
CheckMarket Survey in Action: Unique Use Cases
How can CheckMarket Survey optimize your Helpdesk Management Workflow?
Survicate in Action: Unique Use Cases
How does Survicate address your Collecting Feedback Challenges?
What benefits does Survicate offer for Engaging Conversational Surveys?
What makes Survicate ideal for Generation Of New Leads?
How efficiently Does Survicate manage your Communication Management?
Alternatives
Integrations
Few CheckMarket Survey Integrations
Few Survicate Integrations
News
Latest CheckMarket Survey News
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership
Medallia and Kantars partnership with Nationwide has won the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025. Medallias technology enabled Nationwide to capture real-time feedback and deliver actionable insights for its 16 million UK members, highlighting Medallias impact in financial services customer experience.
