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Compare Canny vs Thematic

Failure Risk Guidance Security Report ?

Failure Risk for Canny medium Failure Risk for Thematic low
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Comparison Summary

This comparison report of Canny vs. Thematic is based on a specific set of business needs and context. The comparison uses 1966 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Canny and Thematic

Canny, Thematic, Medallia Agent Connect, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Canny covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

"The Canny team made it very easy for me to set up. They sent over resources and supported the whole process. Also, I didn’t need a developer—I did the whole thing alone. " - Aroa Gil Bo

"It's so much easier having the platform! Knowing where the pain points are and knowing where we’re receiving kudos from people is huge. " - Ajantha Suriyanarayanan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Canny

Focus area

Canny is better than Thematic for

Software Failure Risk

  • medium

logo Thematic

Focus area

Thematic is better than Canny for

Software Failure Risk

  • low

About

Canny: Customer Feedback Management Tool

Feedback Analysis Platform to Unlock the value of product

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

37

37

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (88)

Read Reviews (207)

measuring net promoter score

Read Reviews (4)

Read Reviews (90)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (9)

engagement management

Read Reviews (46)

Read Reviews (24)

engaging and following up

Read Reviews (32)

Read Reviews (16)

products & pricelist management

Read Reviews (30)

Read Reviews (0)

sales review & feedback

Read Reviews (13)

Read Reviews (7)

collaboration

Read Reviews (10)

Read Reviews (2)

training & onboarding

Read Reviews (9)

Read Reviews (1)

community building

Read Reviews (8)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (1)

sending & publishing communications

Read Reviews (6)

Read Reviews (1)

lifetime value management

Read Reviews (3)

Read Reviews (2)

sales document management

Read Reviews (3)

Read Reviews (1)

workflow management

Read Reviews (3)

Read Reviews (6)

helpdesk management

Read Reviews (2)

Read Reviews (23)

content management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (3)

customise loyalty program

Read Reviews (2)

Read Reviews (3)

rating and review management

Read Reviews (1)

Read Reviews (11)

lead qualification

Read Reviews (1)

Read Reviews (2)

lead qualification: technographic

Read Reviews (1)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (12)

social media analytics

Read Reviews (0)

Read Reviews (12)

generation of new leads

Read Reviews (0)

Read Reviews (4)

knowledge management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting