Voxco Overview

This is a summary of the comprehensive capabilities and benefits of Voxco based on over 544 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Voxco, Wonderflow, Confirmit Horizons, SurveyLegend, Alida, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Voxco is right for your needs? Our Cuspera AI engine can evaluate how Voxco fits your specific business needs, industry, and context. Get your personalized assessment report today.

Voxco supports business activities such as:

  • Market Research
  • Engaging Conversational Surveys
  • Helpdesk Management
  • Collecting Feedback
  • Market Survey

Voxco can help you with many business goals, such as Grow Market Share, Acquire Customers, Improve Customer Satisfaction, and Improve Brand Engagement. It can help manage these activities if you use Phone Calls and Mobile for these needs. As a solution, Voxco's capabilities include Embedded Survey Forms, Personalization, and Dashboard.

Voxco Research Vertical is its biggest customer base.

Reviews

"...Voxco Online is a cloud-hosted online survey production and distribution system for professional market researchers with design and scripting capabilities...." Peer review from Featured Customers

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Voxco solved their Customer Feedback Management needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Grow Market Share and Acquire Customers are the most popular business priorities peers achieved using Voxco.

Other priorities:

  • Improve Customer Satisfaction
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Market Research , Engaging Conversational Surveys , Helpdesk Management , as the business use cases that they have been most satisfied while using Voxco.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Market Research with Phone Calls and Mobile

4.97/5 ★

Read Reviews (48)

"...Voxco Online is a cloud-hosted online survey production and distribution system for professional market researchers with design and scripting capabilities...."
Engaging Conversational Surveys

4.96/5 ★

Read Reviews (38)

"...Used by my client whom I'm currently engaged on a project with...."
engaging and following up

4.90/5 ★

Read Reviews (20)

"...Clients appreciate our engaging, interactive survey results dashboards, robust panel management capability, and our personalized customer service...."
Helpdesk Management with Phone Calls

4.89/5 ★

Read Reviews (19)

"...Multi-Mode has enabled us to operate and manage our facilities as a single virtual call center...."
PEER EXPERIENCES
Market Research with Phone Calls and Mobile

4.97/5 ★

Read Reviews (48)

"...Voxco Online is a cloud-hosted online survey production and distribution system for professional market researchers with design and scripting capabilities...." Peer review from Featured Customers
Engaging Conversational Surveys

4.96/5 ★

Read Reviews (38)

"...Used by my client whom I'm currently engaged on a project with...." Peer review by Partner in Research & Development
engaging and following up

4.96/5 ★

Read Reviews (20)

Helpdesk Management with Phone Calls

4.89/5 ★

Read Reviews (19)

"...Multi-Mode has enabled us to operate and manage our facilities as a single virtual call center...." Peer review by Steve Werner, President, Promark Research Corporation

15+ more Business Use Cases

Our AI advisor, Wyz, harnessed 544 insights from peers and experts to help you assess how these Voxco use cases fit your Customer Feedback Management needs.

Frequently Asked Questions(FAQ)

for Voxco

What is Voxco?

Survey software that is made for (and by) professional researchers. Voxco can be used to conduct omnichannel surveys through online web survey tools (Voxco Online & Voxco Mobile), phone survey tools (Voxco CATI, IVR and Voxco TCPA Dialer) and streamline the data collection processes with the platform. Voxco users appreciate having the choice between hosted or on-premises servers, customizable data dashboards and personalized customer service. Voxco is used by 450+ global brands to conduct 50Mn+ surveys annually in 40+ countries.

What is Voxco used for?

Voxco is a Customer Feedback Management Software mainly used by its customers to Grow Market Share and Acquire Customers by Market Research, Engaging Conversational Surveys and Helpdesk Management .

What are the top features of Voxco?

Embedded survey forms, Personalization and Dashboard are some of the top features of Voxco.

Who uses Voxco?

Voxco is used by Research, Information Technology And Services and Education among other industries.

What are Voxco alternatives?

Wonderflow, Confirmit Horizons, SurveyLegend and Alida are popular alternatives for Voxco.

Where is Voxco located?

Voxco is headquartered at 1440 St Catherine St West Ste 900.

Popular Business Setting

for Voxco

Top Industries

  • Research
  • Information Technology and Services
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Voxco to Grow market share and Acquire customers

Peer and Expert Opinion on Features

for Voxco

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.82/5 ★

Read Reviews (249)
Personalization

4.78/5 ★

Read Reviews (14)
Dashboard

4.58/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.82/5 ★

Read Reviews (249)
Personalization

4.78/5 ★

Read Reviews (14)
Dashboard

4.58/5 ★

Read Reviews (13)

IT and Other Capabilities

for Voxco

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.74/5 ★

Read Reviews (27)
Data Export

4.49/5 ★

Read Reviews (22)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.74/5 ★

Read Reviews (27)
Data Export

4.49/5 ★

Read Reviews (22)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.44/5 ★

Read Reviews (42)
Chat Support

3.97/5 ★

Read Reviews (6)
Email Support

3.27/5 ★

Read Reviews (6)
Phone Support

2.86/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.44/5 ★

Read Reviews (42)
Chat Support

3.97/5 ★

Read Reviews (6)
Email Support

3.27/5 ★

Read Reviews (6)
Phone Support

2.86/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (17)
Custom Reports

4.51/5 ★

Read Reviews (62)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.70/5 ★

Read Reviews (17)
Custom Reports

4.51/5 ★

Read Reviews (62)

Software Failure Risk Guidance

?

for Voxco

Overall Risk Meter

Low Medium High

Top Failure Risks for Voxco

Vendor Profile Details

Company Name

Voxco

Company Website

https://www.voxco.com/

HQ Location

1440 St Catherine St West Ste 900

Employees

51-100

Social

Financials

PRIVATE