Voxco Overview
Voxco redefines market research with its all-in-one survey platform, empowering research teams to gather insights swiftly and accurately. This platform excels in handling diverse survey needs, from crafting questions to analyzing responses, ensuring that companies receive actionable data efficiently. A standout feature is its global text analysis capability, which simplifies open-ended response evaluation, saving time and enhancing data depth. Ideal for market research companies, Voxco enables teams to stay ahead by adapting quickly to evolving market dynamics. This tool is essential for businesses aiming to make informed decisions based on comprehensive feedback analysis.
Use Cases
Customers recommend Market Research, Engaging Conversational Surveys, Helpdesk Management, as the business use cases that they have been most satisfied with while using Voxco.
Business Priorities
Grow Market Share and Acquire Customers are the most popular business priorities that customers and associates have achieved using Voxco.
Voxco Use-Cases and Business Priorities: Customer Satisfaction Data
Voxco works with different mediums / channels such as Phone Calls. and Mobile.
Voxco's features include Embedded Survey Forms, Personalization, and Dashboard. and Voxco support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Voxco analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Voxco Online has helped us deliver our Grocery Pickup service in a way that truly builds on our customers feedback and needs...." Peer review by Bonni Poch, Manager, Online Customer Experience, Walmart
Voxco, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Voxco's actionable insights platform helps deliver exceptional CX and drive customer loyalty. Growth is maximized by leveraging gathered and measured data.
Popular Business Setting
for Voxco
Top Industries
- Research
- Information Technology and Services
- Education
Popular in
- Small Business
- Mid Market
- Large Enterprise
Voxco is popular in Research, Information Technology And Services, and Education and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Voxco Use Cases
How can Voxco optimize your Market Research Workflow?
What Are the key features of Voxco for Engaging Conversational Surveys?
How can Voxco optimize your Helpdesk Management Workflow?
What solutions does Voxco provide for Collecting Feedback?
How does Voxco facilitate Market Survey?
11 buyers and buying teams have used Cuspera to assess how well Voxco solved their Customer Feedback Management needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Case Studies
CASE STUDY Modus Research
CASE STUDY Homewood Research Institute (HRI)
CASE STUDY The Logit Group
CASE STUDY Vox Opinion
CASE STUDY BIP Recherche
CASE STUDY Stratégir
Video
A Quick Introduction to Voxco Survey Software
Frequently Asked Questions(FAQ)
for Voxco
What is Voxco?
Survey software that is made for (and by) professional researchers. Voxco can be used to conduct omnichannel surveys through online web survey tools (Voxco Online & Voxco Mobile), phone survey tools (Voxco CATI, IVR and Voxco TCPA Dialer) and streamline the data collection processes with the platform. Voxco users appreciate having the choice between hosted or on-premises servers, customizable data dashboards and personalized customer service. Voxco is used by 450+ global brands to conduct 50Mn+ surveys annually in 40+ countries.
USPs
Voxco is an integrated omnichannel survey platform that allows organizations to conduct surveys on multiple channels like online, offline (field surveys) and phone (CATI and IVR) channels.
Voxco CATI is a robust solution with almost 0 downtimes. The auto dialer software improves call productivity by 400%.
Voxco has a drag and drop interface for building surveys, testing and survey analysis. This reduces the scripting time by 100%.
Voxco is a complete white label survey solution that allows teams to create custom-branded themes, survey branding, custom email domain, landing pages and much more.
Voxco has survey rewards integrations with Rybbon which allows for setting up rewards programs from within the survey.
What is Voxco used for?
What are the top features of Voxco?
Who uses Voxco?
What are Voxco alternatives?
Where is Voxco located?
Peers used Voxco for Market research and Engaging conversational surveys
Voxco Competitors
Voxco Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (62) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (62) |
Software Failure Risk Guidance
?for Voxco
Overall Risk Meter
Top Failure Risks for Voxco
Voxco Inc. Profile
Company Name
Voxco Inc.
Company Website
https://www.voxco.com/HQ Location
1440 St Catherine St West Ste 900
Employees
51-100
Social
Financials
PRIVATE
