Survey Software & Online Tools for Data Collection
Media Production Case Studies and Success Stories with Voxco
CASE STUDY Médiamétrie
Médiamétrie improved their radio research by using Voxco's integrated system. They combined telephone interviews and IVR surveys into one platform. This streamlined their data collection and increase...d call capacity. The new system simplified data management and improved efficiency.
Voxco Multi-Mode helped Médiamétrie improve radio audience research. Médiamétrie used to run separate telephone and IVR surveys, which was slow and hard to manage. With Voxco Dialer, CATI, and IVR in... one system, they made more calls and managed surveys in one place. The new system let them handle up to 1500 CATI calls per hour. Médiamétrie now works faster and gets better data for their clients.
Entertainment Case Studies and Success Stories with Voxco
CASE STUDY Screen Engine/ASI
Screen Engine/ASI used Ascribe Coder to improve coding productivity and accuracy for movie and TV research. Before Coder, coders worked overnight in Excel, causing delays and less collaboration. With... Coder, managers gained real-time visibility, faster exports, and better collaboration. Coding time dropped from 31 hours to 10 hours on a key project, saving about 70%. The team now delivers projects on time, takes on more work, and coders are happier.
Screen Engine/ASI, a leader in content research in the entertainment industry, faced challenges in delivering coding results on time due to remote work during COVID. They partnered with Ascribe to us...e the Coder platform, which improved productivity and accuracy. The platform provided tools for visibility into coding progress and allowed for quick edits during quality reviews. This collaboration helped Screen Engine/ASI maintain on-time delivery and enhanced their coding process.
Management Consulting Case Studies and Success Stories with Voxco
CASE STUDY Frost & Sullivan
Frost & Sullivan improved survey deployment speed and efficiency using Voxco Online. They conduct about 1,000 survey projects annually, deploying up to 100,000 surveys. After switching to Voxco, task...s that took hours were completed in minutes, reducing costs significantly. Voxco Online offers 90-95% of the features of other survey software at one third of the price.
Voxco helped Phase 5 improve survey efficiency and completion rates. Phase 5 used Voxco to support companies with customer lifecycle insights and engagement strategies. The platform enabled both digi...tal and in-person research for better customer experience. Phase 5 worked with financial industry clients to build mobile banking tools using targeted insights. Voxco's flexibility and usability were key to their long-term partnership. Every customer touchpoint became an opportunity for improvement and innovation.
Marketing and Advertising Case Studies and Success Stories with Voxco
CASE STUDY Modus Research
Voxco provided Modus Research with an integrated IVR, CATI, and online survey platform. Modus faced issues with slow answering machine detection and manual data transfers. Voxco's solution improved c...onnect times and enabled real-time tracking and analysis. The new panel system linked survey data directly to the panel database. Modus saw faster project delivery, higher productivity, and almost zero downtime. The support team helped Modus focus on research, not technical issues.
Voxco Survey Software helped Focus Bari, a Greek market research company, avoid downtime after their old survey tool became unavailable. Focus Bari used Voxco's centralized platform to run phone, onl...ine, and face-to-face surveys. This let them collect all data in one place. They reached more respondents, increased survey volume, and delivered insights faster. Their work became more efficient and they kept their top position in audience measurement.
OpinionAmerica Group uses Voxco to conduct research on advanced automotive technology and digital assets like Bitcoin. They focus on drivers' understanding of safety automation in cars. A study invol...ved over 2,000 drivers to explore perceptions and experiences with automation features. The research helps industry groups and corporations in the supply-chain ecosystem.
Voxco helped The Logit Group improve voter verification in surveys. The Logit Group used Voxco Online, Cloud Dialer, CATI, and Panel Management for real-time data checks. They achieved a 60% voter ma...tch rate, doubling accuracy compared to old methods. Five key processes were streamlined. Voxco's flexible tools let them work without major changes to their systems. The Logit Group praised Voxco for making their research more accurate and efficient.
Ascribe Coder by Voxco helped BIP Recherche cut coding time from 65 hours to just over 30 hours. The AI-powered text analysis tool let human coders work faster without losing quality. BIP’s team over...came skepticism and saw a 54% reduction in coding hours. This let them deliver results to clients more quickly. The solution helped BIP stay competitive and keep their expertise at the center of every project.
Voxco Multi-Mode helped Stratégir solve problems with old survey software that was unstable and hard to use. Stratégir needed a tool that could handle complex 3D product testing and collect data from... many sources. Voxco Multi-Mode let them centralize all their data, use different devices, and update surveys quickly. After switching, Stratégir improved productivity and could reach more people for their research. Their director calls Voxco a key partner and a growth enabler.
Voxco's multi-mode platform helped Prevision Research, a UK-based data collection agency, centralize online and CATI data collection. Before Voxco, Prevision used separate systems, causing inefficien...cy and manual work. Voxco's drag-and-drop survey scripting and custom CSS/JavaScript enabled complex, fraud-resistant surveys. The platform simplified workflows, improved data quality, and reduced errors. Prevision won an MRS award for a complex project after switching to Voxco.
Voxco IVR helped Vox Opinion, a Canadian market research firm, solve missed delivery problems for a furniture retailer. Customers only knew the delivery day, not the time, leading to missed deliverie...s and low satisfaction. Vox Opinion used Voxco IVR to automate delivery alerts, sending messages with delivery times the night before. This reduced missed deliveries and improved customer satisfaction. Out of over 1 million calls, only two complaints were recorded.
Voxco Online helped Emicity, a US-based research consultancy, solve survey software limitations and pricing issues. Emicity used Voxco's advanced logic and flexible programming to design complex surv...eys without workarounds. The fair pricing model let Emicity offer full-service solutions at competitive rates. Voxco's responsive support team ensured smooth project delivery. Emicity improved research quality and efficiency, strengthening their value to clients.
Voxco helped OpinionAmerica Group run advanced market research on automotive technology and digital assets like bitcoin. OpinionAmerica used Voxco to survey over 2,000 drivers about their understandi...ng and experience with new car automation features. The study included online surveys with visual aids to ensure clear understanding of complex technology. Voxco enabled OpinionAmerica to recruit specific car owners and deliver accurate, targeted research. This helped OpinionAmerica provide valuable insights to industry groups and companies in the automotive and digital asset sectors.
Ascribe Coder helped Psyclone, a global research firm, analyze open-ended survey responses much faster. Manual coding took up to two weeks, but now it takes just one or two days. The AI tool is up to... 100 times faster than a human coder. Psyclone can now collect richer, more emotional data without limiting responses. The team combines AI speed with expert review for accurate, deep insights.
Research Case Studies and Success Stories with Voxco
CASE STUDY The Logit Group
The Logit Group used Voxco for real-time voter verification. They achieved a 60% voter match rate. This improved the accuracy of online sample sources. The project included various studies across the... US. Voxco's tools helped streamline five processes.
Psyclone, a global research firm, uses Ascribe AI Coder to analyze open-ended survey responses. This AI tool processes data 100 times faster than human coders. It allows Psyclone to maintain emotiona...l depth in their analysis. Projects that took weeks now take just a day or two.
Phase 5, a research-based consultancy, uses Voxco to optimize survey efficiency and completion rates. They have partnered with Voxco for over 25 years, benefiting from its robust capabilities. Phase ...5 supports companies in enhancing customer lifecycles and building mobile banking tools in the financial industry. They gather insights at different stages to identify unmet needs and customer expectations.
Hospital & Health Care Case Studies and Success Stories with Voxco
CASE STUDY Homewood Research Institute (HRI)
Voxco helped Homewood Research Institute (HRI) improve mental health research. HRI needed a survey platform with Canadian-hosted servers and room to grow. Voxco provided multi-channel surveys, custom... scripting, and automation. HRI automated follow-up surveys and used built-in logic for complex calculations. This reduced staff time and let HRI reach more participants. HRI now processes data faster and runs more studies at once.
Other Industry Case Studies and Success Stories with Voxco
CASE STUDY Emicity
Emicity is a US-based research consultancy. They faced challenges with survey software limitations, pricing inconsistencies, and inefficient coding of open-ends. Emicity partnered with Voxco and adop...ted Ascribe's AI-driven solutions to overcome these issues. This helped them deliver high-quality insights efficiently and stay at the forefront of market research innovation.
Emicity, a US-based market research firm, faced challenges with survey software limitations, inconsistent pricing, and inefficient open-ended question coding. They adopted Voxco Online to overcome th...ese issues. The platform provided advanced logic and programming capabilities, allowing Emicity to design surveys without software constraints. This change enabled them to offer complete project solutions at competitive prices, enhancing their value to clients.
Frost & Sullivan needed to manage high-volume survey projects efficiently. They evaluated online survey platforms and chose Voxco Online for its cost-effectiveness and technical features. After trans...itioning, they experienced significant productivity gains, completing tasks in minutes instead of hours. Voxco Online offered 90-95% of the features of other software at one-third of the price, leading to long-term satisfaction.
Focus Bari, a Greek market research company, needed a reliable survey solution after their previous software became unavailable. They chose Voxco Survey Software for its centralized platform and mult...i-mode survey capabilities. This transition allowed them to increase respondent reach, conduct more surveys, and deliver insights faster, enhancing their productivity and solidifying their position in audience measurement.
C+R Research uses Ascribe's AI Coder to improve coding services. AI Coder helps deliver faster and cheaper coding projects. It codes responses in minutes, reducing project time from days to hours. In... a finance industry study, AI Coder coded 83% of 3,552 responses in minutes, completing the project in 3 hours instead of 35+ hours manually.
Prevision Research, a UK-based market research agency, partnered with Voxco to improve their data collection processes. They integrated Voxco's multimode platform to centralize CATI and online data c...ollection, streamlining workflows and enhancing efficiency. The integration reduced manual data exports and simplified activity management. Voxco's tools helped Prevision overcome challenges in survey scripting and data management, allowing for advanced customization and improved survey capabilities.
C+R Research faced a challenge with clients wanting to analyze open-ended survey responses but lacking time and money. They used Ascribe's AI Coder to automate coding, reducing project time and costs.... For example, a financial industry study with 3,552 responses was coded 83% in minutes, completing in 3 hours instead of 35+ hours manually. Clients received faster, cost-effective insights, allowing C+R to take on more projects.
