Overview: Blackbaud Raiser's Edge NXT® and Servis.ai (formerly FreeAgent CRM) as CRM Category solutions.

This comparison report of Blackbaud Raiser's Edge NXT® vs. Servis.ai (formerly FreeAgent CRM) is based on a specific set of business needs and context. The comparison uses 5012 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Raiser's Edge NXT® and Servis.ai (formerly FreeAgent CRM)

Blackbaud Raiser's Edge NXT®, and Servis.ai (formerly FreeAgent CRM) belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Raiser's Edge NXT® covers Engagement Management with Offline, Social Media Management with Website, Event Management with E-Mail, Lead Management, etc.

Servis.ai (formerly FreeAgent CRM) focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

"Thanks to Blackbaud Raiser’s Edge NXT, we have been able to pinpoint our most dedicated donors, connect with them on our mission, and secure a million-dollar gift. " - Rylee Trapp

"FreeAgent helps a company to better solve customer service issues. New hires are able to jump in and use FreeAgent much more quickly than the old system. It reduces training time – the team can begin interacting with customers much sooner. We have... our whole team on FreeAgent, and everyone uses it a ton! Introducing new systems to the team can come with some challenges, but the change management with FreeAgent has been relatively easy. I feel FreeAgent is aligned with our values. It comes down to the people that I’ve worked directly as well as your aggressive goals to make the software better than it was yesterday. As we’ve had challenges, the team has been there for us along the way. " - Jeremy West

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Blackbaud Raiser's Edge NXT®: Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.

Servis.ai (formerly FreeAgent CRM): Freeagent-crm is a cost-effective CRM + CSM platform for sales, marketing, customer support, and project management. FreeAgent offers an easy-to-use interface.

Blackbaud Raiser's Edge NXT® and Servis.ai (formerly FreeAgent CRM): Best activities based on customer satisfaction

lightning

Applying your context and needs changes the comparison

Business Setting

Popular in Industry

  • Non Profit Organization Management (47.0%)

  • Education (25.0%)

  • Hospital & Health Care (13.0%)

  • Transportation/Trucking/Railroad (37.0%)

  • Consumer Services (28.0%)

  • Education (19.0%)

Popular in Segments

  • SMB and MidMarket (80.0%)

  • Enterprise (20.0%)

  • SMB and MidMarket (95.0%)

  • Enterprise (5.0%)


Blackbaud Raiser's Edge NXT® in Action: Unique Use Cases

How efficiently Does Blackbaud Raiser's Edge NXT® manage your Engagement Management?

What solutions does Blackbaud Raiser's Edge NXT® provide for Event Management?

What solutions does Blackbaud Raiser's Edge NXT® provide for Lead Management?

How efficiently Does Blackbaud Raiser's Edge NXT® manage your Training & Onboarding?


Servis.ai (formerly FreeAgent CRM) in Action: Unique Use Cases

Why is Servis.ai (formerly FreeAgent CRM) the best choice for Collaboration?

How does Servis.ai (formerly FreeAgent CRM) address your Workflow Management Challenges?

Integrations

Ecosystem partners each product commonly connects with.

News

Latest Blackbaud Raiser's Edge NXT® news

Blackbaud and Student First Propel AI-Powered Connected Campus Vision ...

Blackbaud and Student First have expanded their partnership to create a Connected Campus model for higher education. This collaboration integrates Student First's AI-powered SIS with Blackbaud's solutions, enhancing data connectivity and operational efficiency. The partnership aims to streamline processes, improve decision-making, and support student success by uniting systems across institutions.

26/07/2026 - source