Overview: Virtuous CRM and Servis.ai (formerly FreeAgent CRM) as CRM Category solutions.
Virtuous CRM and FreeAgent CRM both cater to businesses seeking customer relationship management solutions, with each product targeting distinct market needs. Virtuous CRM excels in serving non-profits and religious institutions, with strong focus on communications. FreeAgent CRM offers robust support for transporting industries and consumer services with improved collaboration and sales documents management. Both solutions provide 24/7 support but customize features aligned differently with business practices.
Virtuous CRM: Virtuous-CRM empowers nonprofits with a responsive donor management platform. Personalized CRM maximizes donor engagement and impact.
Servis.ai (formerly FreeAgent CRM): Freeagent-crm is a cost-effective CRM + CSM platform for sales, marketing, customer support, and project management. FreeAgent offers an easy-to-use interface.
Virtuous CRM and Servis.ai (formerly FreeAgent CRM): Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Virtuous CRM primarily supports engagement and communication management, aiding users in maintaining relationship health and generating new leads. read more →
FreeAgent CRM emphasizes collaboration alongside engagement management, facilitating workflow and sales documentation processes. read more →
Business Goals
Virtuous CRM focuses on enhancing customer relationships and increasing sales, aligning well with non-profit outreach and stakeholder relations. read more →
FreeAgent CRM aims to enhance customer relationships and drive sales, with additional emphasis on efficiency and internal communication improvement. read more →
Core Features
Features like custom reports and data integration make Virtuous CRM valuable for users needing detailed analytics and smooth migration. read more →
FreeAgent CRM is known for its training and onboarding processes, alongside robust data import and reporting capabilities. read more →
Vendor Support
Virtuous CRM offers comprehensive support, including 24/7 and chat options, accommodating user preferences for consistent availability. read more →
FreeAgent CRM provides extensive 24/7 support, bolstered by phone and email assistance, catering to demand for accessible help. read more →
Segments and Industries
Virtuous CRM serves large enterprises predominantly in non-profit and educational sectors, reflecting its alignment with charities and religious institutions. read more →
FreeAgent CRM engages more with the transportation and consumer services sectors, handling large enterprise needs effectively. read more →
Operational Alignment
Virtuous CRM integrates well with organizational workflows of non-profits, designed for substantial enterprise usage. read more →
FreeAgent CRM suits businesses requiring enhanced collaboration, fitting into diverse operational scales and environments. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for Virtuous CRM and Servis.ai (formerly FreeAgent CRM)
How does Virtuous CRM and Servis.ai (formerly FreeAgent CRM) facilitate Workflow Management?
Virtuous CRM in Action: Unique Use Cases
How efficiently Does Virtuous CRM manage your Relationship Management?
How can Virtuous CRM enhance your Communication Management process?
Servis.ai (formerly FreeAgent CRM) in Action: Unique Use Cases
How efficiently Does Servis.ai (formerly FreeAgent CRM) manage your Engagement Management?
What Are the key features of Servis.ai (formerly FreeAgent CRM) for Collaboration?
Integrations
Few Virtuous CRM Integrations
Few Servis.ai (formerly FreeAgent CRM) Integrations
News
Latest Virtuous CRM News
Inside the 2025 Benchmark Report with Carly & Gabe
Virtuous Software released its 2025 Nonprofit Fundraising Benchmark Report, offering data-driven insights into donor engagement, giving trends, and fundraising performance across the nonprofit sector. The report leverages analytics from the Virtuous CRM platform to help organizations optimize responsive fundraising strategies and improve donor retention. Key findings highlight shifts in donor behavior and actionable metrics for nonprofit growth.
