Blackbaud Raiser's Edge NXT® Overview

Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Raiser's Edge NXT®.

Other use cases:

  • Event Management
  • Lead Management
  • Lead Tracking
  • Relationship Management
  • Workflow Management
  • Helpdesk Management
  • Contact List Management
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Blackbaud Raiser's Edge NXT®.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Improve Consistency
  • Reduce Bounce
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Blackbaud Raiser's Edge NXT® Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Raiser's Edge NXT® works with different mediums / channels such as Offline. Causes And Charity. Website etc.

Blackbaud Raiser's Edge NXT®'s features include Recording, Dashboard, Personalization, etc. and Blackbaud Raiser's Edge NXT® support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Blackbaud Raiser's Edge NXT® analytics capabilities include Analytics, and Custom Reports.

Reviews

"Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants." - Julie Remmelts

Peer review evidence (same sources as the product rating summary)

"...As a result, CAS can engage their best donor prospects, even though they don t have a dedicated research team. ..." Case Study Charleston Animal Society
"...This allows fundraisers to much more easily access information about donors and run reports using the analyze function...." Peer review by Peter J, Development Officer, Non-Profit Organization Management
"...We are planning to give access to our development committee members as well, since they are fundraising on behalf of the organization as well...." Peer review by Sevana Keshishian, Development Operations Manager, Union Station Homeless Services

Blackbaud Raiser's Edge NXT®, Eventsforce, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Raiser's Edge NXT®

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Raiser's Edge NXT® is popular in Non-Profit Organization Management, Education, and Hospital & Health Care and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Raiser's Edge NXT® Customer wins, Customer success stories, Case studies

How does Blackbaud Raiser's Edge NXT® address your Engagement Management Challenges?

How does Blackbaud Raiser's Edge NXT® address your Social Media Analytics Challenges?

What makes Blackbaud Raiser's Edge NXT® ideal for Onboarding?

What benefits does Blackbaud Raiser's Edge NXT® offer for Event Management?

How efficiently Does Blackbaud Raiser's Edge NXT® manage your Lead Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Raiser's Edge NXT® solved their CRM needs. Cuspera uses 4459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Julie Remmelts

Vice President of Operations

Headwaters Foundation for Justice

Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants. Testimonial By Julie Remmelts
Blackbaud Raiser's Edge NXT® testimonial

Jason Taniguchi

Associate Director of Donor Relations and Administration

Wellspring Cancer Support Foundation

With both our fundraising and our program delivery, our decisions can only be as good as our data. Blackbaud products help us to maintain our data at the highest level and report on it with accuracy and depth. Testimonial By Jason Taniguchi
Blackbaud Raiser's Edge NXT® testimonial

Andrew Deal

Chief Operating Officer

VMI Alumni Agencies

We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use. Testimonial By Andrew Deal
CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Julie Remmelts

Vice President of Operations

Headwaters Foundation for Justice

Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants. Testimonial By Julie Remmelts
Blackbaud Raiser's Edge NXT® testimonial

Jason Taniguchi

Associate Director of Donor Relations and Administration

Wellspring Cancer Support Foundation

With both our fundraising and our program delivery, our decisions can only be as good as our data. Blackbaud products help us to maintain our data at the highest level and report on it with accuracy and depth. Testimonial By Jason Taniguchi
Blackbaud Raiser's Edge NXT® testimonial

Andrew Deal

Chief Operating Officer

VMI Alumni Agencies

We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use. Testimonial By Andrew Deal
 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →
 

Williston Northampton School - Education - Small

Easthampton, USA

Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software for transparent reporting and strategic planning. Automated int...egration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.

 

Crowe LLC - Accounting - Large

Chicago, USA

YourCause from Blackbaud helped Crowe LLC simplify corporate social responsibility work. The platform reduced admin tasks and made it easier for employees to engage in giving and volunteering. Crowe ...used AI-powered tools to measure and share impact stories. The solution enabled faster donations and deeper team involvement. Crowe’s Purpose & Sustainability Manager praised the tools for making work life easier.

 

Vecova - Non Profit Organization Management - Small

Calgary, Canada

Vecova used Blackbaud Raiser’s Edge NXT and Prospect Insights to improve fundraising. After staff changes, their donor data was inconsistent. Prospect Insights helped them find 72 new major gift pros...pects. Four donors gave matching gifts for Giving Tuesday. Vecova achieved their best Giving Tuesday matching donation performance, raising $40,000. The team now engages donors more personally and efficiently.

 

University of Montevallo - Education - Small

Montevallo, USA

Blackbaud fundraising and analytics solutions helped the University of Montevallo surpass its $30 million campaign goal in just one year, raising $37 million. The university used Prospect Insights in... Raiser’s Edge NXT and ResearchPoint to automate prospect research and segment donor lists. AI-powered recommendations enabled the team to identify and cultivate new major gift prospects. The university secured two $25,000 scholarships from a single donor. The campaign’s early success led to an increased goal of $50 million.

Frequently Asked Questions(FAQ)

for Blackbaud Raiser's Edge NXT®

What is Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. It helps to increase sales and revenue and acquire customers.

Raiser's Edge NXT provides tools to streamline various activities of a nonprofit organization and provide a single view of entire business activities.

Its features that help to drive fundraising efforts include identifying true growth opportunities to reach more supporters by inspiring and motivating them, spending more time focusing on missions by streamlining data, reporting, and administrative processes.

What is Blackbaud Raiser's Edge NXT® used for?

Blackbaud Raiser's Edge NXT® is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Social Media Analytics and Onboarding .

What are the top features of Blackbaud Raiser's Edge NXT®?

Recording, Dashboard and Personalization are some of the top features of Blackbaud Raiser's Edge NXT®.

Who uses Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT® is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

Where is Blackbaud Raiser's Edge NXT® located?

Blackbaud Raiser's Edge NXT® is headquartered at 65 Fairchild Street, Charleston, SC 29492.
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Peers used Blackbaud Raiser's Edge NXT® for engagement management and social media analytics

Blackbaud Raiser's Edge NXT® Competitors

Blackbaud Raiser's Edge NXT® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (7)
Analytics

4.48/5

Read Reviews (198)
Custom Reports

3.86/5

Read Reviews (835)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (7)
Analytics

4.48/5

Read Reviews (198)
Custom Reports

3.86/5

Read Reviews (835)

Software Failure Risk Guidance

?

for Blackbaud Raiser's Edge NXT®

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Raiser's Edge NXT®

Blackbaud, Inc. News

Product

Blackbauds Latest Product Innovations Reflect Companys Defensible Market Position; Anchored in Data, Context, and Trust

Blackbaud has announced a series of AI-driven product innovations aimed at enhancing its social impact solutions. These innovations include the Development Agent for Raisers Edge NXT, which automates donor engagement, and Chat for Blackbaud AI, which integrates context-aware intelligence into core solutions. These updates are designed to increase efficiency, improve decision-making, and strengthen customer engagement across various sectors, including education and financial management.

Awards

Blackbaud Recognized for AI Innovation and Leadership by the American Business Awards

Blackbaud received two Bronze Stevie Awards from the American Business Awards for AI innovation and leadership. The company was recognized in the AI for Social Good category for its AI solutions aiding nonprofits, and Carrie Cobb, Blackbaud's chief data and AI officer, was honored in the Women in AI Leadership category for her ethical AI innovation efforts.

Product

Blackbaud Launches New Category of AI Agent with General Availability of its First Agent for Good

Blackbaud has launched its first AI agent, the Development Agent, designed to enhance donor engagement and fundraising efficiency. This agent, part of Blackbaud's new category of agentic AI, is now available to Raisers Edge NXT customers in the U.S. It operates autonomously, helping organizations personalize outreach and build donor trust, with plans to expand to other products and markets.

Product

Blackbaud's Latest Product Innovations Reflect Company's Defensible Market Position; Anchored in Data, Context, and Trust

Blackbaud announced new AI-powered product innovations, including the Development Agent for Raiser's Edge NXT, enhancing fundraising capabilities. The updates aim to integrate AI into systems of record, improving efficiency and decision-making across financial management and education sectors. These innovations emphasize trust, data, and context to maintain Blackbaud's market leadership in the social impact sector.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO