Blackbaud Raiser's Edge NXT® Overview

Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Raiser's Edge NXT®.

Other use cases:

  • Event Management
  • Lead Management
  • Lead Tracking
  • Relationship Management
  • Workflow Management
  • Helpdesk Management
  • Contact List Management
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Blackbaud Raiser's Edge NXT®.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Improve Consistency
  • Reduce Bounce
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Blackbaud Raiser's Edge NXT® Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Raiser's Edge NXT® works with different mediums / channels such as Offline. Causes And Charity. Website etc.

Blackbaud Raiser's Edge NXT®'s features include Recording, Dashboard, Personalization, etc. and Blackbaud Raiser's Edge NXT® support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Blackbaud Raiser's Edge NXT® analytics capabilities include Analytics, and Custom Reports.

Reviews

"Blackbaud products “are utilized across multiple departments at Lambda Legal for many essential functions. Within our Development Department in particular, Blackbaud Raiser’s Edge NXT is heavily used by all members of our team, from data entry roles... to frontline fundraisers/solicitors." - Cohen

Peer review evidence (same sources as the product rating summary)

"...It will also help engage fundraisers in updating records with actions in a timely manner...." Peer review by Manager in Other
"...Well suited for quickly accessing a constituent's record, viewing all of the record information on one page, and generating helpful analytics and reports based on donor wealth ratings...." Peer review by Verified User, Professional in Other, Non-Profit Organization Management
"...Our fundraising and development team will be using Raiser's Edge NXT and it will allow our fundraisers to have much more efficient access to the data they need, when and where they need it...." Peer review by Verified User, Manager in Other, Hospital & Health Care

Blackbaud Raiser's Edge NXT®, Less Annoying CRM, Teamgate CRM, monday sales CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Raiser's Edge NXT®

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Raiser's Edge NXT® is popular in Non-Profit Organization Management, Education, and Hospital & Health Care and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Raiser's Edge NXT® Customer wins, Customer success stories, Case studies

What Are the key features of Blackbaud Raiser's Edge NXT® for Engagement Management?

What benefits does Blackbaud Raiser's Edge NXT® offer for Social Media Analytics?

How does Blackbaud Raiser's Edge NXT® address your Onboarding Challenges?

How can Blackbaud Raiser's Edge NXT® enhance your Event Management process?

How efficiently Does Blackbaud Raiser's Edge NXT® manage your Lead Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Raiser's Edge NXT® solved their CRM needs. Cuspera uses 4459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Cohen

Lambda Legal

Blackbaud products “are utilized across multiple departments at Lambda Legal for many essential functions. Within our Development Department in particular, Blackbaud Raiser’s Edge NXT is heavily used by all members of our team, from data entry roles to frontline fundraisers/solicitors. Testimonial By Cohen
Blackbaud Raiser's Edge NXT® testimonial

Andrew Deal

Chief Operating Officer

VMI Alumni Agencies

We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use. Testimonial By Andrew Deal
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice

Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas
CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Cohen

Lambda Legal

Blackbaud products “are utilized across multiple departments at Lambda Legal for many essential functions. Within our Development Department in particular, Blackbaud Raiser’s Edge NXT is heavily used by all members of our team, from data entry roles to frontline fundraisers/solicitors. Testimonial By Cohen
Blackbaud Raiser's Edge NXT® testimonial

Andrew Deal

Chief Operating Officer

VMI Alumni Agencies

We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use. Testimonial By Andrew Deal
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice

Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas
 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

Sam Houston State University - Education - Large

Huntsville, USA

Blackbaud Award Management helped Sam Houston State University simplify its scholarship process. The platform reduced application completion time to under an hour. Nearly 90% of scholarship opportuni...ties are now auto-matched to students. The university saw a 40% year-over-year increase in applications. Mobile access improved, making it easier for students to apply. Staff and students both benefited from the streamlined system.

University of Indianapolis - Education - Medium

Indianapolis, USA

Blackbaud helped the University of Indianapolis break fundraising records. The advancement team used data-driven tools instead of guesswork. They raised over $10 million annually, including $16 milli...on in one year. Predictive analytics reconnected them with a long-lost alum, leading to a new endowed scholarship. The team now focuses on building strong donor relationships using Blackbaud’s integrated solutions.

Jim Pattison Children's Hospital Foundation - Non Profit Organization Management - Small

Canada

Blackbaud Financial Edge NXT and Raiser’s Edge NXT helped Jim Pattison Children’s Hospital Foundation improve financial stewardship. The foundation can now track restricted and designated funds more ...accurately. Reconciliation is faster and easier. Donors get clear, timely reports about their impact. The team saves time and uses Blackbaud AI to boost transparency and trust.

Archdiocese of Indianapolis - Religious Institutions - Medium

Indianapolis, USA

Blackbaud Raiser's Edge NXT with Prospect Insights Pro helped the Archdiocese of Indianapolis increase giving potential by 61%. The solution identified 311 new high-potential prospects and uncovered ...$14 million in new giving opportunities. Gift officers used predictive insights to focus outreach and manage donor portfolios more efficiently. Structured data and clear metrics improved accountability and decision-making. The Archdiocese now engages donors year-round, supporting a $6 million annual appeal.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Blackbaud Raiser's Edge NXT®

What is Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. It helps to increase sales and revenue and acquire customers.

Raiser's Edge NXT provides tools to streamline various activities of a nonprofit organization and provide a single view of entire business activities.

Its features that help to drive fundraising efforts include identifying true growth opportunities to reach more supporters by inspiring and motivating them, spending more time focusing on missions by streamlining data, reporting, and administrative processes.

What is Blackbaud Raiser's Edge NXT® used for?

Blackbaud Raiser's Edge NXT® is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Social Media Analytics and Onboarding .

What are the top features of Blackbaud Raiser's Edge NXT®?

Recording, Dashboard and Personalization are some of the top features of Blackbaud Raiser's Edge NXT®.

Who uses Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT® is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

What are Blackbaud Raiser's Edge NXT® alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and OnePageCRM are popular alternatives for Blackbaud Raiser's Edge NXT®.

Where is Blackbaud Raiser's Edge NXT® located?

Blackbaud Raiser's Edge NXT® is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Raiser's Edge NXT® for engagement management and social media analytics

Blackbaud Raiser's Edge NXT® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (7)
Analytics

4.48/5

Read Reviews (198)
Custom Reports

3.86/5

Read Reviews (835)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (7)
Analytics

4.48/5

Read Reviews (198)
Custom Reports

3.86/5

Read Reviews (835)

Software Failure Risk Guidance

?

for Blackbaud Raiser's Edge NXT®

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Raiser's Edge NXT®

Blackbaud, Inc. News

Awards

Blackbaud named to Newsweek green list again

Blackbaud has been named to Newsweek's World's Greenest Companies list for the second consecutive year, recognizing its environmental sustainability efforts among 850 public companies across 28 countries. This recognition highlights Blackbaud's commitment to carbon neutrality and ongoing decarbonization initiatives.

Awards

Blackbaud Repeats as Newsweek's World's Greenest Companies

Blackbaud has been named to Newsweek's World's Greenest Companies list for the second consecutive year in 2026. This recognition highlights Blackbaud's commitment to sustainability, having achieved carbon neutrality for five years. The company's focus on ESG metrics may enhance its appeal to environmentally conscious clients in the nonprofit and social impact sectors.

Awards

Blackbaud Named to Newsweek's World's Greenest Companies List for ...

Blackbaud has been named one of the World's Greenest Companies for 2026 by Newsweek and Plant A Insights Group. This recognition highlights Blackbaud's efforts in reducing environmental impact and advancing sustainability, marking the second consecutive year the company has received this honor.

Awards

Blackbaud Named Among Top 850 World's Greenest Companies for Second ...

Blackbaud has been recognized among the top 850 firms on the World’s Greenest Companies 2026 list, evaluated on emissions, water use, waste, and sustainability disclosures. This marks its fifth year of carbon neutrality, achieved through remote work policies and conservation efforts.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO