Blackbaud Raiser's Edge NXT® Overview

Here’s the scoop on Blackbaud Raiser's Edge NXT®! We've gathered over 4459 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Blackbaud Raiser's Edge NXT®, Eventsforce, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Blackbaud Raiser's Edge NXT® is right for your needs? Our Cuspera AI engine can evaluate how Blackbaud Raiser's Edge NXT® fits your specific business needs, industry, and context. Get your personalized assessment report today.

Blackbaud Raiser's Edge NXT® supports business activities such as:

  • Engagement Management
  • Social Media Analytics
  • Training & Onboarding
  • Event Management
  • Lead Management

Blackbaud Raiser's Edge NXT® can help you with many business goals, such as Scale Best Practices, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Improve Digital And Social Presence, etc. It can help manage these activities if you use Offline Causes And Charity Website etc. for these needs. As a solution, Blackbaud Raiser's Edge NXT®'s capabilities include Recording, Dashboard, Personalization, etc.

Blackbaud Raiser's Edge NXT® was founded in 1981. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"“Blackbaud software solutions have enabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible. " - Kirk Zuercher

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Raiser's Edge NXT® solved their CRM needs. Cuspera uses 4459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using Blackbaud Raiser's Edge NXT®.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Improve Consistency
  • Reduce Bounce
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Social Media Analytics , Training & Onboarding , as the business use cases that they have been most satisfied while using Blackbaud Raiser's Edge NXT®.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Offline and Causes And Charity

4.93/5

Read Reviews (81)

"...Raiser's Edge NXT is very useful in inputting the data and then creating actions for him to follow up on once he has reviewed the prospect research...."
engaging and following up

4.92/5

Read Reviews (77)

"...The List goes on: merge requests, expect a check, follow up on a pledge, look at an attachment...."
Social Media Analytics with Website, Offline and Causes And Charity

4.69/5

Read Reviews (57)

"...This allows fundraisers to much more easily access information about donors and run reports using the analyze function...."
Training & Onboarding with Offline and Causes And Charity

4.01/5

Read Reviews (42)

"...I think the support team and the training videos are awesome...."
PEER EXPERIENCES
Engagement Management with Offline and Causes And Charity

4.93/5

Read Reviews (81)

"...Raiser's Edge NXT is very useful in inputting the data and then creating actions for him to follow up on once he has reviewed the prospect research...." Peer review by Director in Marketing
engaging and following up

4.93/5

Read Reviews (77)

Social Media Analytics with Website, Offline and Causes And Charity

4.69/5

Read Reviews (57)

"...This allows fundraisers to much more easily access information about donors and run reports using the analyze function...." Peer review by Peter J, Development Officer, Non-Profit Organization Management
Training & Onboarding with Offline and Causes And Charity

4.01/5

Read Reviews (42)

"...I think the support team and the training videos are awesome...." Peer review by Cristy, Midtown Educational Foundation

45+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4459 insights from peers and experts to help you assess how these Blackbaud Raiser's Edge NXT® use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Kirk Zuercher

Director of Development

China Outreach Ministries

“Blackbaud software solutions have enabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible. Testimonial By Kirk Zuercher
Blackbaud Raiser's Edge NXT® testimonial

Julie Remmelts

Vice President of Operations

Headwaters Foundation for Justice

Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants. Testimonial By Julie Remmelts
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice

Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas
CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Kirk Zuercher

Director of Development

China Outreach Ministries

“Blackbaud software solutions have enabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible. Testimonial By Kirk Zuercher
Blackbaud Raiser's Edge NXT® testimonial

Julie Remmelts

Vice President of Operations

Headwaters Foundation for Justice

Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants. Testimonial By Julie Remmelts
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice

Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas

Case Studies

COMPANY CASE STUDIES
Blackbaud Raiser's Edge NXT® case study
Case Study Headwaters Foundation for Justice

How Blackbaud helps Headwaters Foundation for Justice to raise and distribute funds, with community members invited to lead much of the grantmaking work.

Read More
Blackbaud Raiser's Edge NXT® case study
Case Study Community Home Health & Hospice

How Blackbaud Raiser’s Edge NXT improves Community Home Health & Hospice's fundraising and help them further their mission.

Read More
Blackbaud Raiser's Edge NXT® case study
Case Study Wales Air Ambulance

How Blackbaud Raiser’s Edge NXT helps Wales Air Ambulance overcome fundraising obstacles and lets their mission grow.

Read More

Frequently Asked Questions(FAQ)

for Blackbaud Raiser's Edge NXT®

What is Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. It helps to increase sales and revenue and acquire customers.

What is Blackbaud Raiser's Edge NXT® used for?

Blackbaud Raiser's Edge NXT® is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Social Media Analytics and Training & Onboarding .

What are the top features of Blackbaud Raiser's Edge NXT®?

Recording, Dashboard and Personalization are some of the top features of Blackbaud Raiser's Edge NXT®.

Who uses Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT® is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

Where is Blackbaud Raiser's Edge NXT® located?

Blackbaud Raiser's Edge NXT® is headquartered at 65 Fairchild Street, Charleston, SC 29492.

Popular Business Setting

for Blackbaud Raiser's Edge NXT®

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Mid Market
  • Small Business
  • Enterprise
lightning

Peers used Blackbaud Raiser's Edge NXT® to Scale best practices and Acquire customers

Blackbaud Raiser's Edge NXT® Alternatives

Peer and Expert Opinion on Features

for Blackbaud Raiser's Edge NXT®

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.98/5

Read Reviews (301)
Dashboard

3.90/5

Read Reviews (131)
Personalization

3.48/5

Read Reviews (71)
Alerts: popups & Notifications

4.62/5

Read Reviews (14)
Live monitoring

4.78/5

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Recording

3.98/5

Read Reviews (301)
Dashboard

3.90/5

Read Reviews (131)
Personalization

3.48/5

Read Reviews (71)
Alerts: popups & Notifications

4.62/5

Read Reviews (14)
Live monitoring

4.78/5

Read Reviews (11)

IT and Other Capabilities

for Blackbaud Raiser's Edge NXT®

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.68/5

Read Reviews (525)
Data Import

3.66/5

Read Reviews (1011)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.68/5

Read Reviews (525)
Data Import

3.66/5

Read Reviews (1011)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.25/5

Read Reviews (45)
24/7 Support

3.92/5

Read Reviews (452)
Phone Support

3.86/5

Read Reviews (39)
Email Support

3.85/5

Read Reviews (48)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.25/5

Read Reviews (45)
24/7 Support

3.92/5

Read Reviews (452)
Phone Support

3.86/5

Read Reviews (39)
Email Support

3.85/5

Read Reviews (48)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (7)
Analytics

4.48/5

Read Reviews (198)
Custom Reports

3.86/5

Read Reviews (835)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (7)
Analytics

4.48/5

Read Reviews (198)
Custom Reports

3.86/5

Read Reviews (835)

Software Failure Risk Guidance

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for Blackbaud Raiser's Edge NXT®

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Raiser's Edge NXT®

Vendor Profile Details

Company Name

Blackbaud

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO