Blackbaud Raiser's Edge NXT® Overview

Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Raiser's Edge NXT®.

Other use cases:

  • Event Management
  • Lead Management
  • Lead Tracking
  • Relationship Management
  • Workflow Management
  • Helpdesk Management
  • Contact List Management
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Blackbaud Raiser's Edge NXT®.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Improve Consistency
  • Reduce Bounce
  • Increase Customer Life Time Value
  • Improve Efficiency
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Blackbaud Raiser's Edge NXT® Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Raiser's Edge NXT® works with different mediums / channels such as Offline. Causes And Charity. Website etc.

Blackbaud Raiser's Edge NXT®'s features include Recording, Dashboard, Personalization, etc. and Blackbaud Raiser's Edge NXT® support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Blackbaud Raiser's Edge NXT® analytics capabilities include Analytics, and Custom Reports.

Reviews

"Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants." - Julie Remmelts

Blackbaud Raiser's Edge NXT®, Eventsforce, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Raiser's Edge NXT®

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Raiser's Edge NXT® is popular in Non-Profit Organization Management, Education, and Hospital & Health Care and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Raiser's Edge NXT® Customer wins, Customer success stories, Case studies

How can Blackbaud Raiser's Edge NXT® enhance your Engagement Management process?

How does Blackbaud Raiser's Edge NXT® facilitate Social Media Analytics?

How can Blackbaud Raiser's Edge NXT® enhance your Onboarding process?

How efficiently Does Blackbaud Raiser's Edge NXT® manage your Event Management?

How does Blackbaud Raiser's Edge NXT® address your Lead Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Raiser's Edge NXT® solved their CRM needs. Cuspera uses 4459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Julie Remmelts

Vice President of Operations

Headwaters Foundation for Justice
Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants. Testimonial By Julie Remmelts
Blackbaud Raiser's Edge NXT® testimonial

Andrew Deal

Chief Operating Officer

VMI Alumni Agencies
We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use. Testimonial By Andrew Deal
Blackbaud Raiser's Edge NXT® testimonial

Kirk Zuercher

Director of Development

China Outreach Ministries
“Blackbaud software solutions have enabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible. Testimonial By Kirk Zuercher
CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Julie Remmelts

Vice President of Operations

Headwaters Foundation for Justice
Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants. Testimonial By Julie Remmelts
Blackbaud Raiser's Edge NXT® testimonial

Andrew Deal

Chief Operating Officer

VMI Alumni Agencies
We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use. Testimonial By Andrew Deal
Blackbaud Raiser's Edge NXT® testimonial

Kirk Zuercher

Director of Development

China Outreach Ministries
“Blackbaud software solutions have enabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible. Testimonial By Kirk Zuercher

Berwick Academy - Education

Blackbaud's suite of education management solutions helped Berwick Academy automate processes and improve efficiency. The school moved to a connected, cloud-based system, making it easier for tech-sa...vvy families to access resources. Parents now enjoy a seamless experience for grades, billing, and contracts. The platform improved communication and information sharing. Berwick Academy values its influence on product development with Blackbaud.

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Catholic Charities of the Diocese of Madison - Non Profit Organization Management

Payment Assistant, part of Blackbaud Financial Edge NXT, helped Catholic Charities of the Diocese of Madison automate and streamline their payment processes. The finance team no longer prints checks ...or stuffs envelopes. Payments are processed with one click, giving real-time visibility into payment status. The virtual card feature made vendor payments secure and easy. The team saved a lot of time and improved efficiency.

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Porter-Gaud School - Education

Blackbaud Raiser’s Edge NXT Optimized Donation Forms helped Porter-Gaud School save time and streamline giving processes. Staff now complete donation entry in less than half the time. The new forms a...re easy for parents and staff to use. Receivables increased by over $10,000 compared to last year. The school can create custom forms for different campaigns, making fundraising more flexible and efficient.

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Martlets - Hospital & Health Care

Martlets used Blackbaud Raiser’s Edge NXT and Blackbaud Merchant Services to improve their fundraising. The software let them process donations faster and send automatic thank-you messages. This cut ...out manual steps and reduced errors. The team now spends less time on admin and more time connecting with supporters. Martlets saw benefits from purpose-built donation forms and increased online giving.

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Bow Valley College - Education

Raiser's Edge NXT helps Bow Valley College improve fundraising with strong analytics and reporting. The college uses the platform to manage donor data, track alumni engagement, and support major gift... workflows. With real-time information and custom reports, the team makes data-driven decisions and forecasts donations. Bow Valley College surpassed its $25 million fundraising target in the quiet phase and has raised $30 million toward a $35 million goal. The platform enables precise goal setting and effective team collaboration.

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The Salvation Army, USA Southern Territory - Non Profit Organization Management

Blackbaud Enterprise Fundraising CRM helps The Salvation Army, USA Southern Territory manage donor data and fundraising. The software supports over 600 users across 15 states. It streamlines workflow...s and boosts productivity for staff. The system helps engage 6.5 million constituents. The organization distributed 60,011 food boxes and provided over 426,000 snacks last year. Staff value the flexibility, integration, and support from Blackbaud and partners like BrightVine.

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Frequently Asked Questions(FAQ)

for Blackbaud Raiser's Edge NXT®

What is Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. It helps to increase sales and revenue and acquire customers.

Raiser's Edge NXT provides tools to streamline various activities of a nonprofit organization and provide a single view of entire business activities.

Its features that help to drive fundraising efforts include identifying true growth opportunities to reach more supporters by inspiring and motivating them, spending more time focusing on missions by streamlining data, reporting, and administrative processes.

What is Blackbaud Raiser's Edge NXT® used for?

Blackbaud Raiser's Edge NXT® is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Social Media Analytics and Onboarding .

What are the top features of Blackbaud Raiser's Edge NXT®?

Recording, Dashboard and Personalization are some of the top features of Blackbaud Raiser's Edge NXT®.

Who uses Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT® is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

Where is Blackbaud Raiser's Edge NXT® located?

Blackbaud Raiser's Edge NXT® is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Raiser's Edge NXT® for engagement management and social media analytics

Blackbaud Raiser's Edge NXT® Competitors

Blackbaud Raiser's Edge NXT® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (7)
Analytics

4.48/5 ★

Read Reviews (198)
Custom Reports

3.86/5 ★

Read Reviews (835)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (7)
Analytics

4.48/5 ★

Read Reviews (198)
Custom Reports

3.86/5 ★

Read Reviews (835)

Software Failure Risk Guidance

?

for Blackbaud Raiser's Edge NXT®

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Raiser's Edge NXT®

Blackbaud, Inc. News

Company

Blackbaud Welcomes 12 AI-Powered Startups to Social Good Tech Accelerator

Blackbaud has announced the latest cohort for its Social Good Startup Program, welcoming 12 AI-driven startups focused on enhancing nonprofit and socially responsible operations. The program aims to empower early-stage ventures by integrating them with Blackbaud's ecosystem, fostering innovation in the social impact sector. The cohort includes diverse founders and offers tailored growth plans, access to resources, and promotional opportunities.

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Product

Blackbaud (NASDAQ: BLKB) unveils AI Agents for Good and nonprofit intelligent workflows - Stock Titan

Blackbaud unveiled AI-driven innovations at its bi-annual Product Update Briefings, introducing "Agents for Good" and expanding AI capabilities across fundraising, finance, K-12, and corporate impact solutions. Key updates include the Development Agent for donor management, AI features in Raiser's Edge NXT, and Document Intelligence in Financial Edge NXT. These enhancements aim to automate workflows and enhance data-driven engagement.

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Company

Blackbaud Expands India Presence with New Hyderabad Office, Strengthening Global Innovation and Social Impact - MSN

Blackbaud has opened a new office in Hyderabad, India, to enhance its global innovation efforts and increase its social impact.

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Financial

Blackbaud Announces 2025 Third Quarter Results

Blackbaud announced its 2025 third-quarter financial results, reporting a GAAP total revenue of $281.1 million, a 1.9% decrease due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.2%. The company highlighted significant investments in AI at its bbcon conference, aiming to enhance customer engagement and operational efficiency. Blackbaud reiterated its full-year financial guidance and noted a stock repurchase plan.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO