Blackbaud Raiser's Edge NXT® Overview

Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Raiser's Edge NXT®.

Other use cases:

  • Event Management
  • Lead Management
  • Lead Tracking
  • Relationship Management
  • Workflow Management
  • Helpdesk Management
  • Contact List Management
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Blackbaud Raiser's Edge NXT®.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Improve Consistency
  • Reduce Bounce
  • Increase Customer Life Time Value
  • Improve Efficiency
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Blackbaud Raiser's Edge NXT® Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Raiser's Edge NXT® works with different mediums / channels such as Offline. Causes And Charity. Website etc.

Blackbaud Raiser's Edge NXT®'s features include Recording, Dashboard, Personalization, etc. and Blackbaud Raiser's Edge NXT® support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Blackbaud Raiser's Edge NXT® analytics capabilities include Analytics, and Custom Reports.

Reviews

"We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use." - Andrew Deal

Blackbaud Raiser's Edge NXT®, Eventsforce, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Raiser's Edge NXT®

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Raiser's Edge NXT® is popular in Non-Profit Organization Management, Education, and Hospital & Health Care and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Raiser's Edge NXT® Customer wins, Customer success stories, Case studies

How efficiently Does Blackbaud Raiser's Edge NXT® manage your Engagement Management?

What solutions does Blackbaud Raiser's Edge NXT® provide for Social Media Analytics?

What solutions does Blackbaud Raiser's Edge NXT® provide for Onboarding?

What benefits does Blackbaud Raiser's Edge NXT® offer for Event Management?

How can Blackbaud Raiser's Edge NXT® optimize your Lead Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Raiser's Edge NXT® solved their CRM needs. Cuspera uses 4459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Andrew Deal

Chief Operating Officer

VMI Alumni Agencies
We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use. Testimonial By Andrew Deal
Blackbaud Raiser's Edge NXT® testimonial

Cohen

Lambda Legal
Blackbaud products “are utilized across multiple departments at Lambda Legal for many essential functions. Within our Development Department in particular, Blackbaud Raiser’s Edge NXT is heavily used by all members of our team, from data entry roles to frontline fundraisers/solicitors. Testimonial By Cohen
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice
Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas
CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Andrew Deal

Chief Operating Officer

VMI Alumni Agencies
We selected Fundraiser Performance Management to have a more structured management system for gift officers. From the custom predictive models for prospecting to talent management tools, it’s an all-in-one solution that is easy to use. Testimonial By Andrew Deal
Blackbaud Raiser's Edge NXT® testimonial

Cohen

Lambda Legal
Blackbaud products “are utilized across multiple departments at Lambda Legal for many essential functions. Within our Development Department in particular, Blackbaud Raiser’s Edge NXT is heavily used by all members of our team, from data entry roles to frontline fundraisers/solicitors. Testimonial By Cohen
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice
Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas

Ignite Philanthropy - Non Profit Organization Management

Blackbaud Grantmaking helps Ignite Philanthropy manage complex grant cycles for nonprofit and foundation clients. Ignite processes 900 to 1,000 applications each year, handling $15 to $20 million in ...contributions. The platform lets Ignite customize forms, reports, and templates for each client. Electronic document delivery speeds up payments and improves applicant experiences. Branch functionality keeps client data separate and secure, reducing admin work and boosting efficiency.

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Habitat for Humanity of Greater Greensboro - Non Profit Organization Management

Financial Edge NXT helped Habitat for Humanity of Greater Greensboro improve its accounting. The nonprofit needed software that could handle nonprofit fund accounting. Their old system could not trac...k home sales, mortgage payments, or asset classes. With Financial Edge NXT, they now create detailed financial reports and show donors how funds are used. This builds donor trust and supports better financial decisions.

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Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

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Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

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Fort Collins Habitat for Humanity - Non Profit Organization Management

Blackbaud Raiser’s Edge NXT and Prospect Insights help Fort Collins Habitat for Humanity improve fundraising. The team uses artificial intelligence to find top donor prospects and get smart recommend...ations. This saves time and lets staff focus on building donor relationships. The software makes the team more effective and efficient. Staff feel empowered and excited about reaching their goals.

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Evangelical Lutheran Church in America - Religious Institutions

Blackbaud CRM and Blackbaud Cloud Operations helped the Evangelical Lutheran Church in America move from on-premises to cloud. The church wanted to save money and focus on its mission, not IT infrast...ructure. The move cut costs for infrastructure and disaster recovery. Security improved with database encryption. The church saved 100% of the time spent on server and database upgrades. Staff now focus on strategic work and engagement, not technical tasks.

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Frequently Asked Questions(FAQ)

for Blackbaud Raiser's Edge NXT®

What is Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. It helps to increase sales and revenue and acquire customers.

Raiser's Edge NXT provides tools to streamline various activities of a nonprofit organization and provide a single view of entire business activities.

Its features that help to drive fundraising efforts include identifying true growth opportunities to reach more supporters by inspiring and motivating them, spending more time focusing on missions by streamlining data, reporting, and administrative processes.

What is Blackbaud Raiser's Edge NXT® used for?

Blackbaud Raiser's Edge NXT® is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Social Media Analytics and Onboarding .

What are the top features of Blackbaud Raiser's Edge NXT®?

Recording, Dashboard and Personalization are some of the top features of Blackbaud Raiser's Edge NXT®.

Who uses Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT® is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

Where is Blackbaud Raiser's Edge NXT® located?

Blackbaud Raiser's Edge NXT® is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Raiser's Edge NXT® for engagement management and social media analytics

Blackbaud Raiser's Edge NXT® Competitors

Blackbaud Raiser's Edge NXT® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (7)
Analytics

4.48/5 ★

Read Reviews (198)
Custom Reports

3.86/5 ★

Read Reviews (835)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (7)
Analytics

4.48/5 ★

Read Reviews (198)
Custom Reports

3.86/5 ★

Read Reviews (835)

Software Failure Risk Guidance

?

for Blackbaud Raiser's Edge NXT®

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Raiser's Edge NXT®

Blackbaud, Inc. News

Product

Blackbaud (NASDAQ: BLKB) unveils AI Agents for Good and nonprofit intelligent workflows - Stock Titan

Blackbaud unveiled AI-driven innovations at its bi-annual Product Update Briefings, introducing "Agents for Good" and expanding AI capabilities across fundraising, finance, K-12, and corporate impact solutions. Key updates include the Development Agent for donor management, AI features in Raiser's Edge NXT, and Document Intelligence in Financial Edge NXT. These enhancements aim to automate workflows and enhance data-driven engagement.

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Company

Blackbaud Expands India Presence with New Hyderabad Office, Strengthening Global Innovation and Social Impact - MSN

Blackbaud has opened a new office in Hyderabad, India, to enhance its global innovation efforts and increase its social impact.

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Financial

Blackbaud Announces 2025 Third Quarter Results

Blackbaud announced its 2025 third-quarter financial results, reporting a GAAP total revenue of $281.1 million, a 1.9% decrease due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.2%. The company highlighted significant investments in AI at its bbcon conference, aiming to enhance customer engagement and operational efficiency. Blackbaud reiterated its full-year financial guidance and noted a stock repurchase plan.

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Product

Blackbaud Unlocks New Features for UK Raiser's Edge NXT Customers

Blackbaud has launched new features for UK Raiser's Edge NXT customers, including Optimised Donation Forms, Gift Aid enhancements, and a Constant Contact integration. These updates aim to improve donor engagement, compliance, and data management for UK charities. The features include mobile-first design, automated HMRC validation, and multichannel marketing capabilities, enhancing fundraising efficiency and donor communication.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO