Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Enter new markets internationally or locally
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Launch new products
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Improve digital and social presence
- See 6 more
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Improve efficiency
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Enhance customer relationships
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Improve ROI
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Acquire customers
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Scale best practices
- See 2 more
Top Channels
Channels Used
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e-mail
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phone calls
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chat
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website
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support groups
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offline
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on premises
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mobile
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Slack
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social media
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mobile app
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user generated content
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blogs
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Twitter
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Facebook
- See 12 more
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e-mail
-
phone calls
-
chat
-
website
-
support groups
-
offline
-
on premises
-
mobile
-
Slack
-
social media
-
mobile app
-
user generated content
-
blogs
-
Twitter
-
Facebook
- See 12 more
