Act! vs. Anthill CRM: Comparing Best CRM Solutions 2026

Overview: Act! and Anthill CRM as CRM Category solutions.

Act!: Act! offers integrated CRM and marketing automation to enhance lead conversion and customer engagement. Users can market efficiently and build lasting customer relationships.

Anthill CRM: Anthill offers bespoke CRM, marketing automation, live dashboards, and workflow automation. Key features include process automation and customizable CRM solutions.

This comparison of Act! vs. Anthill CRM draws on 4537 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Both Act! and Anthill CRM are commonly chosen for Targeted email marketing campaigns.

Act! also supports Sales process automation, Customer relationship management, Sales activity tracking and reporting, Sales opportunity management, etc.

Anthill CRM also supports Appointment booking process automation, Quotation management automation, Workflow standardization for project management, Sales process automation for retail, etc.

Evidence shows that both products are used for Customer engagement, Sales process management, Sales automation, Workflow automation, etc.

Act! also covers Customer relationship management, Sales management, Marketing automation, Sales enablement, etc.

Anthill CRM also covers Appointment management, Retail operations, Marketing performance measurement, Process automation, etc.

Top use cases: Act! vs Anthill CRM

Use cases tied to Act! and Anthill CRM from verified data sources. Click any use case for supporting evidences.

Act!
Anthill CRM
Shared by both · Use cases
Act! Anthill CRM

Top Capabilities: Act! vs Anthill CRM

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Act!
Shared
Anthill CRM
Shared by both · Topics

Act! only
Anthill CRM only

Deployed Industries: Act! vs Anthill CRM

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Act!
Shared
Anthill CRM
Shared by both · Industries

Act! only
Anthill CRM only

Deployed Market Segments: Act! vs Anthill CRM

Share of peer evidence by company size for Act! and Anthill CRM. Each product segments add up to 100%. Click any segment for supporting evidence.

Act! 100%
Anthill CRM 100%

Act! and Anthill CRM: Best activities based on customer satisfaction


Act! in Action: Unique Activities

What solutions does Act! provide for Contact List Management?
Act assists in organizing contacts, scheduling interactions, and tracking communication history. It facilitates managing customer information and maintaining current contact lists. Act's capabilities are limited by the fact that some users have found it less effective than previous versions.
"...I would recommend ACT to any salesperson or sales organization looking to manage contacts more efficiently and increase sales & revenues...." Peer review by Edward C, Sales Rep for Hampton pilothouse and Endurance LRC motor yachts & Yacht Broker
How can Act! enhance your Engagement Management process?
Act Engagement Management helps users track customer interactions, schedule follow-up appointments, and create personalized notes. It simplifies the process of managing customer relationships, saving time and enhancing engagement. Act Engagement Management does not offer support for the creation of to-do lists or quotes.
"...I used a plastic recipe box to keep track of future follow-ups and notes...." Peer review by Larry, L A Waite Financial Services
What solutions does Act! provide for Communication Management?
Act Communication Management helps users manage interactions with clients and colleagues. It offers features such as email tracking, call logging, and appointment scheduling. Act Communication Management has limitations in areas such as mobile device integration and reporting capabilities.
"...It also helps to track email responses to customers by automatically recording the emails inside the database...." Peer review by John F, IT Manager
What solutions does Act! provide for Sales Document Management?
The system assists in managing sales documents, such as quotes, contracts, and invoices. It allows for easy tracking of customer information and business activities. It has limited customization for quotes, which necessitates the use of additional products.
"...They do not provide a fix for windows 10 based pc's - Now they offer only monthly contract to use this product...." Peer review by Dave, Family Integrity Corporation
How efficiently Does Act! manage your Lead Tracking?
ACT! is a robust tool for tracking sales opportunities. It allows users to record prospect information, manage calendars, and track lead sources and status changes. While ACT! provides many helpful features, it can sometimes require extra steps to track opportunities.
"...We are able to track future opportunities in ACT! and forecast more accurately...." Peer review by Laura P, Marketing and Inside Sales Specialist, Utilities

Anthill CRM in Action: Unique Activities

What makes Anthill CRM ideal for Campaign Management?
The platform facilitates the creation and delivery of targeted marketing campaigns across the customer lifecycle. nIt offers comprehensive tracking and analytics, enabling users to measure the impact of marketing efforts. nThis empowers users to make data-driven decisions and optimize marketing strategies.
"...I love the automation tools and the analytic resulting from the e-mail marketing campaign...." Peer review by FathAllah, IVECO RETAIL
What benefits does Anthill CRM offer for Workflow Management?
Workflow management in enables the creation of custom workflows. Workflows automate tasks and track processes, ensuring consistent execution and reduced errors. This results in improved efficiency for departments and enhanced client service.
"...On creating a new activity, the associated workflow will automatically be created...." Anthill API Documentation

News

Latest Act! news

Act! Named a 2026 CRMmys Finalist for Best CRM for Small Business

Act! has been named a finalist in the 2026 CRMmys Awards for Best CRM for Small Business. This recognition highlights Act!'s commitment to providing CRM solutions tailored for small and midsized businesses, evaluated by an independent practitioner panel. The award reflects Act!'s performance against current standards and its longstanding focus on empowering SMBs.

22/06/2026 - source

Latest Anthill CRM news

Product Release: Feb 2025

Anthill has released new updates to its software platform, including a live two-way sync with Microsoft Outlook for calendar appointments and enhanced features for the Anthill Calendar. These updates aim to improve user flexibility and control, with additional features like improved mobile attachment experience and dynamic document generation.

09/02/2026 - source