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Compare 8x8 Business Phone vs 3CX Phone System

Comparison Summary

For 8x8 Business Phone vs 3CX Phone System comparison, Our AI algorithm looked at 2652 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 8x8 Business Phone and 3CX Phone System to solve their respective business needs.

Pros and cons of 8x8 Business Phone and 3CX Phone System

8x8 Business Phone is more suited to businesses that require Sales Call Management with Phone Calls and Collaboration with Phone Calls where as 3CX Phone System is focused towards Sales Call Management with Phone Calls and Conference Call Management with Offline .

logo 8x8 Business Phone

Focus area

Software Failure Risk

  • medium

logo 3CX Phone System

Focus area

3CX Phone System is better than 8x8 Business Phone for

Software Failure Risk

  • low

About

Powerful cloud business phone system with mobility, reliability and collaboration

3CX: Open Standards Software IP PBX

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

29

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


sales call management



helpdesk management


conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


sales document management

contract management

proposal & quote management


social media management

social media analytics



training & onboarding


workflow management



revenue cycle management


engagement management



competitive intelligence


products & pricelist management




content management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • chat

  • mobile

  • website

  • mobile app

  • video

  • e-mail

  • support groups

  • print media

  • magazine

  • See 10 more
  • phone calls

  • offline

  • events

  • trade shows

  • chat

  • mobile

  • website

  • mobile app

  • video

  • e-mail

  • support groups

  • print media

  • magazine

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting