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SMS Marketing Software 2026: Ultimate Guide

SMS Marketing involves sending marketing messages and promotional campaigns using SMS as a channel. The text messages used here are mostly transactional in nature like updates and alerts and time sensitive. The target audience should provide consent to receive such messages.

Learn why SMS Marketing is important for business and how to choose the right SMS Marketing software.

What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

Read more about how companies in different industries are using SMS Marketing software to drive results.

Read more about the latest news and updates in SMS Marketing.

Updated By Cuspera

Last updated: Aug 29, 2023

Popular SMS Marketing Software

Sakari

Cloud-Based Text Messaging Service to send and receive SMS with thousands of contacts

4.54

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Sakari Icon

Sakari

22.68
★★★★★
★★★★★
Cloud-Based Text Messaging Service to send and receive SMS with thousands of contacts

Sakari is a business Text Messaging Service designed for sales, marketing, and support teams to help manage SMS campaigns through computer. The tool helps send SMS reminders, alerts, confirmations and marketing campaigns.

The Cloud-Based platform has key features like business messaging, reminders, team mobile app, SMS API, online SMS, rich text messaging, and Mass messaging. The tool also offers business messaging functionality which features contact imports and group texting, templates and bulk tools.

The platform allows real-time conversation with customers for instant redressal. It offers integration with multiple tools including Connect HubSpot, Intercom, Google and Salesforce.

Testimonials

Lindsay A

Wayne Reaves Software

Sakari Icon
Highlights
Top Processes : Communication management,Sending & publishing communications,Helpdesk management
Top Features : Alerts: popups & Notifications,Templates,Personalization

Vendor: Sakari, Inc.

Company Size: 1-10

HQ Location: 350 Rhode Island, Suite 240 , San Francisco, CA 94103, California 94103, US

Financials: PRIVATE

EZ Texting

Text Marketing Drives Results

4.43

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EZ Texting Icon

EZ Texting

22.16
★★★★★
★★★★★
Text Marketing Drives Results

EZ Texting is a Text Messaging Platform designed for companies to interact and engage the customers via SMS messages. The platform helps the sales and marketing team carry out an effective text marketing campaign among the customers, helping the businesses become visible and improve traffic.

The cloud-based platform helps acquire new subscribers and engage with the audience by offering features like keywords with sign-up form widgets, MMS (image & video texts), personalized reminders and Text to Vote SMS polls. Other features offered by this software include bulk texting, EZ chat, short codes, text to landline, drip campaigns, free incoming messages, link shortener and tracking & reporting.

Testimonials

Graeme Cox

Business Development Manager

Enpowered Solutions

EZ Texting Icon
Highlights
Top Processes : Communication management,Sending & publishing communications,Engagement management
Top Features : Alerts: popups & Notifications,Personalization,Templates

Vendor: CallFire, Inc.

Founded: 2006

Company Size: 101-250

HQ Location: 1410 2nd St., Suite 200, Santa Monica, CA 90401

Financials: M&A

Mobile Text Alerts

The Best Text Alert System for Businesses

4.56

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Mobile Text Alerts Icon

Mobile Text Alerts

22.82
★★★★★
★★★★★
The Best Text Alert System for Businesses

Mobile Text Alerts is a world-class SMS platform for businesses to engage their customers and employees effectively. It helps businesses and organizations grow their revenue and streamline their communication through mass text messaging services. It is designed for small and medium-sized businesses, allowing them to communicate with their clients through messaging.

It allows users to send and receive messages, manage subscribers, and view reports. It comes with a centralized inbox, which lets users view subscribers' replies on campaigns, engage with clients in two-way conversations and respond to questions. Its web-based platform allows businesses to add subscribers using a text-in shortcode, a sign-up page, API integrations, manual entry, or even by importing spreadsheets. Marketers can also send MMS messages with pictures, including visual advertisements, product photos, and artwork for special offers.

Key features of Mobile Text Alerts include bulk messaging, drip campaign management, MMS picture messaging, link tracking, two-way communication, and automated message scheduling. It comes with an application programming interface, which lets businesses integrate the system with Zapier, Mailchimp, ActiveCampaign, ClickFunnels and more.

Testimonials

David Hanna

DaSu Enterprises Inc

Mobile Text Alerts Icon
Highlights
Top Processes : Engagement management,Engaging and following up,Drip marketing
Top Features : Alerts: popups & Notifications,Personalization,Feedback surveys

Vendor: Mobile Text Alerts

Company Size: 1-10

HQ Location: 349 5th Ave New York, NY 10016

Financials: PRIVATE

Simpletexting

No. 1 SMS & Text Marketing Service For CompaniesOf All Sizes Easy to Use Enterprise SMS Platform & Developer API.

4.68

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Simpletexting Icon

Simpletexting

23.38
★★★★★
★★★★★
No. 1 SMS & Text Marketing Service For CompaniesOf All Sizes Easy to Use Enterprise SMS Platform & Developer API.

SimpleTexting is a SMS marketing platform that provides simple and effective text marketing software to increase customer loyalty and drive demand. It is suited for any business looking to send text marketing campaigns easily and harness high ROI.

It features 2-way messaging, scheduled texts, auto responders, keyword & short code, custom fields, data collection, segments, link tracking, templates, extended messaging and many more. It offers mobile app that allows to manage campaigns.

It supports to scale up and launch high-volume text messages marketing campaigns on a dedicated short code. The 2-way text message service makes it easy to provide support, close deals and connect with customers. The autoresponder feature allows to create delayed messages with tricks & tips to bring in customers. It allows to track campaign performance with built-in analytics tools so you can tweak campaigns for optimum performance.

Testimonials

Walter Castillo

Checkout Success Manager

Toroe

Simpletexting Icon
Highlights
Top Processes : Engagement management,Communication management,Sending & publishing communications
Top Features : Personalization,Gamification,Alerts: popups & Notifications

Vendor: SimpleTexting, LLC

Founded: 2010

Company Size: 1-10

HQ Location: 1815 Purdy Avenue Miami Beach, FL 33139

Financials: PRIVATE

Call Loop

SMS Text Messaging. Voice Broadcasting. Voicemail Drops

4.57

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Call Loop Icon

Call Loop

22.85
★★★★★
★★★★★
SMS Text Messaging. Voice Broadcasting. Voicemail Drops

Call Loop is an SMS marketing software that makes it easy to send voice broadcasts and deliver text message marketing campaigns in just a few clicks. It helps to improve ROI and increase sales and revenue.

Call Loop enables businesses to create and send personalized SMS text messages directly to the subscribers, send voice broadcasts to mobile and landline phones in seconds, drop thousands of messages straight to voicemail, and effortlessly integrate Call Loop to 3rd party provider or application.

Call Loop features that help grow business include Instantly viewing statistics, reports, and analytics in real-time, create high-quality voice broadcast audios by uploading or call to record, an online texting tool that allows to send bulk SMS online, manage hundreds and thousands of subscribers in an account with ease, automate SMS text and voice message marketing. and a whole lot more.

Call Loop Icon
Highlights
Top Processes : Call recording,Sales call management,Social media analytics
Top Features : Recording,Alerts: popups & Notifications,Personalization

Vendor: Call Loop, Inc.

Company Size: 1-10

Financials: SEED

DialMyCalls

Send voice messages, texts, and emails to large groups quickly and efficiently

4.75

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DialMyCalls Icon

DialMyCalls

23.73
★★★★★
★★★★★
Send voice messages, texts, and emails to large groups quickly and efficiently

DialMyCalls is a broadcasting and contact management software designed to help send out phone calls, emails and text messages.

The key features of this tool includes contact labels, embeddable widgets, do not contact list, mass calling and texting, contact import, mass notification portal, payment methods and recurring messages. To help facilitate voice broadcasting, the tool offers answering machine detection, caller ID control, live answer messages, personalized recordings, Push To Leave A Message/ opt out/talk/repeat, text to speech and telephone polls. It also offers Text Message (SMS) Broadcasting with the help of features like two-way SMS, landline texting, long code SMS, mass texting, SMS keyword, SMS template and text photos & videos.

The platform provides integration through APIs with multiple platforms like Acuity Scheduling, AWeber, Calendly, Constant Contact and google calendar.

DialMyCalls Icon
Highlights
Top Processes : Communication management,Sending & publishing communications,Contact list management
Top Features : Recording,Alerts: popups & Notifications,Personalization

Vendor: OnTimeTelecom, Inc.

Company Size: 11-50

HQ Location: 1070 E. Indiantown Rd., Suite 212, Jupiter, Florida 33477, US

Financials: PRIVATE

Sendlane

The Next Generation of Cross-Channel Marketing Automation

4.13

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Sendlane Icon

Sendlane

20.64
★★★★★
★★★★★
The Next Generation of Cross-Channel Marketing Automation

Sendlane is an email marketing platform for marketing teams to increase customer engagement and increase sales and revenue.

Sendlane helps marketing teams in email marketing, provides real time analytics, it offers multivariable segmentation which helps in finding and segmenting list to find new revenue that you could be missing out on. It sends personalized texts based on behaviors and triggers to communicate with customers. It provides intelligent pop ups and tracks behavior of the customers.

Sendlane comes with easily designable and sends the perfect mobile and desktop optimized email using powerful drag-and-drop campaign builder, no technical skills required (but you can use HTML). It uses machine learning for open predictability. It automatically analyses customer open patterns and habits of each contact to ensure your messages are sent when each person is most likely to engage. It comes with customizable intelligent pop ups with inline, pop-ups, floating top or bottom banners and floating box. It comes with integration to 1400 + applications.

Sendlane Icon
Highlights
Top Processes : Engagement management,Communication management,Sending & publishing communications
Top Features : Personalization,Templates,Gamification

Vendor: SENDLANE, INC

Company Size: 51-100

HQ Location: 10620 Treena Street, Suite 160, San Diego, CA 92131, US

Financials: SERIES C

MessageDesk

Business Text Messaging for Smarter Operations

4.00

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MessageDesk Icon

MessageDesk

20.00
★★★★★
★★★★★
Business Text Messaging for Smarter Operations

MessageDesk keeps businesses and organizations connected to their contacts and customers and solves hard communications problems in smarter, simpler business text messaging ways and empowers with educational and technical needs to save time, increase efficiency, grow and flourish.

MessageDesk helps contacts, customers, clients, contractors, and team mates keep connected. It helps to get paid faster. Schedule reminders and book appointments. Automate texting with autoresponders, and out-of-office texts and keep connected to customers with conversational text messaging.

Its features are payments get faster when customers pay by text. Schedule reminders, receive payments and auto-answer account questions. Texts to grow lists, market and start sales conversations, collect reviews and feedback from polls and surveys, and more.

MessageDesk Icon
Highlights
Top Processes : Engagement management,Engaging and following up,Contact list management
Top Features : Templates,Personalization,Auto scheduler & reminder

Vendor: Alderwood Labs Inc

Company Size: 11-50

HQ Location: Reno, Nevada, United States

Financials: SEED

Avochato

Texting for business the easy way

4.56

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Avochato Icon

Avochato

22.82
★★★★★
★★★★★
Texting for business the easy way

Avochato is a mobile messaging CRM platform to manage conversations in one simple go. It is suitable for the sales, support and operations team in any company to communicate efficiently under one platform.

It features shared inbox, surveys, template messages, one-to-many messaging, mobile apps, MMS, campaigns, calling and live inbox. Avochato analytics gather relevant information from customers to give insight into deliverability.

The platform lets you create automated texts with customized fields to personalize every touch point and increase response rates. It allows to call and text from the same app and provides options like voicemail, forward calls, block robocalls, automated out of office responses, template messages, log call notes, MMS and one-to-many messaging. It offers live inbox to handle inbound texts and calls in real-time using Avochato’s filterable and customizable Live inbox. It also provides customer support, integration with other apps and on-the-go mobile app.

Avochato Icon
Highlights
Top Processes : Engagement management,Engaging and following up,Contact list management
Top Features : Personalization,Alerts: popups & Notifications,Widgets

Vendor: Avochato, Inc.

Company Size: 11-50

Financials: SERIES A

Textlocal

Bulk SMS Marketing Service for Business | Send SMS Online

4.48

Read Reviews
Textlocal Icon

Textlocal

22.38
★★★★★
★★★★★
Bulk SMS Marketing Service for Business | Send SMS Online

Textlocal is a bulk SMS platform that sends and receives bulk SMS with easy to use web portals, comprehensive APIs, plugins and more. It helps small to large businesses enhance audience engagement across multiple channels with bulk messaging.

It increases sales and customer satisfaction with smarter SMS campaigns, instant OTPs, notifications, two-way interactions, and other award-winning bulk SMS services. Users can personalize their marketing content according to customer behavior and run targeted campaigns. Marketers can create custom mobile-friendly forms, surveys, questionnaires, and polls.

Key features include send SMS online, receive SMS online, SMS attachments, track SMS campaigns, WhatsApp business solution, email to SMS gateway, mobile surveys and forms, vouchers, tickets and loyalty cards, mobile web page creator, and missed call numbers and dual VMNs. It offers API-based integrations, which allow developers to configure the systems, manage SMS responses from inboxes, receive delivery receipts, and organize client groups.

Textlocal Icon
Highlights
Top Processes : Communication management,Sending & publishing communications,Engagement management
Top Features : Feedback surveys,Ticketing,Personalization

Vendor: Textlocal

Company Size: 101-250

HQ Location: Pulford House, Bell Meadow Business Park, Chester, Chester CH4 9EP, GB

Financials: M&A

Show More

What is SMS Marketing?

SMS Marketing

SMS Marketing involves the use of an SMS text messaging service to send permission-based advertising and promotional messages to potential customers of a product or service.

It is a commonly used marketing channel that allows businesses to direct communication with a prospect. This communication varies from promotional messages and product launch announcements to sales, offers and more.

Marketers continue to reiterate email marketing as the most popular communication channel as more than 73% marketers use this channel. However, most email messages go unread, compared to that text messages have higher chances of being read due to widespread usage of mobile phones. So SMS marketing provides better engagement and conversion opportunities. Due to the ever decreasing trend in prices of text messages, SMS marketing is seen as more cost effective.

What is SMS Marketing Software?

Using a phone, one can think of pushing one or a few SMS messages. But when it involves sending messages to thousands of existing or potential customers, the phone very quickly ceases to be a practical option.

Therefore, when a company needs to send marketing messages in bulk, it cannot for obvious reasons be done manually. This is where SMS Marketing software comes in. To use this software, the user has to log in to an online application or website, which will facilitate the entry of contacts in large numbers, allow the user to frame a message, send it out and then analyze the results.

SMS may be viewed as antiquated technology - but reality is that SMS plays a key role in connecting most modern technologies

J T

Jamie Tolentino

TNW

A good SMS Marketing software will offer access to a variety of tools and applications designed to help the user get started with SMS marketing in a methodical, controlled way that is also easily scalable. It will give the user an easy to use platform that will help to efficiently create, deploy and manage SMS marketing campaigns.

The SMS marketing software is usually available in a cloud-based SaaS model, which allows users to get login access from any computer. This gives the user the benefit of managing SMS marketing campaigns on the go, in a very cost-efficient manner.

5 Benefits of SMS Marketing Software

Despite the advancement of technology-aided targeting of customers, SMS Marketing is still a highly utilized mode of communication for the following reasons:

High Open Rates

According to Gartner, SMS open rates run as high as 98% compared to email’s 20% mark. Additionally the Digital Marketing Magazine indicated in a study that 75% of consumers actually prefer to receive promotions via text message. Now, with the added benefits of SMS Marketing software, businesses of all sizes are making SMS marketing an integral part of their marketing strategy.

Cost-effective

SMS campaigns are easy on the wallet besides offering excellent RoI.

Sending an SMS Message is cheaper than most marketing channels, and it can deliver (if not higher) the same level of ROI

K D

Krissy DeAngels

Waterfall

Higher Coverage

A study by Simmons National Consumer Study (NCS) throws up an interesting insight: 91% of millennials are text messaging during a typical week, and 51% are willing to share their mobile number if encouraged by an incentive. Since mobile phone usage is so pervasive, it is much easier to reach a larger audience through SMS Marketing.

Generate leads

SMS campaigns are a very effective method of bringing in leads, using easy to set up shortcodes that allow customers to opt-in to your mailing list. This is a key part of Lead Generation.

Trackable

SMS Marketing software gives users the feature of intelligent tracking. Not only will it tell you if your messages have been sent successfully, but it will also give you details on which recipient opened what message and the links clicked.

Which industries benefit from SMS Marketing software?

SMS Marketing is a very effective and reliable method of communicating with customers. In some verticals, the use of this medium is absolutely imperative, which makes SMS Marketing software a mandatory inclusion.

Let’s take a look at some of these industries.

Retail: The retail sector is one of the pioneers in adopting SMS Marketing. It is often used to send promotions, coupons, and discount information to opted-in clients. It is further personalized by sending in information to customers based on their purchasing history.

Restaurants and Hotels: The hospitality industry uses SMS Marketing to send text messages to their customers for promotions, discounts, and offer related information on rooms when the season is low.

Finance: Banking and Financial institutions are the most prolific users of SMS Marketing software. From sending alerts on unusual activity on the account, promotions, account updates, credit card activity alerts, it is used for a variety of purposes that are found beneficial by their customers.

E-commerce stores: For communications on promotions to order shipping information, SMS marketing is one of the most effective channels for e-commerce.

Travel companies: In the travel business, customers need access to real-time information – flight updates, gate information, cancellations, delays, weather alerts and more. SMS Marketing software is a fast and reliable method to communicate this information to customers.

Appointment-based services: SMS reminders are an excellent way to ensure your clients never miss an appointment. This improves productivity and efficiency and results in cost savings.

Various industries like healthcare, non-profit organizations, consumer-facing service organizations use SMS Marketing to engage with their customers.

Why SMS Marketing is Important?

Every time a marketer runs a campaign, the big question is “Is the customer reading my ad?” Research shows that engagement rates for text messaging are higher than any other channel.

Response rates as high as 45% have been reported by marketing experts, Business2Community, while email marketing response rates taper off at 6%. SMS is also number 1 in Click-Through Rates (CTR) at 19%, far ahead of email at 2.43%, Adwords at 2%, Facebook at 0.98%, Instagram at 0.52% and LinkedIn at 0.13%.

Why SMS Marketing is Important?

Some of the business issues that SMS Marketing software overcome are:

Delays in Message Delivery

Research shows that 97% of all text messages are opened and read, with the majority of them being read within 3 minutes. This makes it an instant messaging channel for marketers, delivering results quickly.

Message Blockers and SPAM

SMS messages avoid spam filters giving a marketer’s message a very high chance of being read by the target audience.

Lack of Campaign Insight

SMS Marketing software offers analysis capabilities to help marketers understand their performance better, and enable optimization of future campaigns.

Getting Customer Feedback

Customer feedback is priceless for any business. This information helps the business make improvements to its products/services in order to establish stronger relationships with customers. Research reveals that 31% of customers respond to surveys on mobile devices, with an average response time of 6 minutes. Brands can, therefore, run surveys via SMS, receive results almost instantly and respond to it just as fast.

9 Features of SMS Marketing Software

Bulk delivery

The communication needs of a brand are varied, and SMS Marketing software makes it possible to create and schedule campaigns in bulk.

9 Features of SMS Marketing Software

Scheduling mobile messages

An SMS Marketing software also allows you to schedule messages for specific times, depending on its content. You can choose from options like date, time, distributed sends to groups or spread sends over a certain period of time.

Campaign analytics

How many messages were delivered? How many were opened? How many clicked on the embedded links? An SMS Marketing software can throw up detailed reports that will help you track the performance of your campaigns.

Surveys

An SMS Marketing software makes the creation and execution of customer surveys a very simple task and allows easy export of all data and responses collected.

Easily upload and manage contacts

SMS marketing software makes it easy to upload and manage contacts. Contacts can be grouped according to specific parameters, a feature that comes in handy when running campaigns.

Dynamic Routing

Due to longer journeys, there can be delays due to busy telecom networks. It is therefore very important that the SMS marketing software offers dynamic routing for faster delivery.

Personalization

The software can automatically personalize text messages by replacing tags (e.g., #NAME#) in your message template, with the actual information for each individual recipient.

2-way messaging

This feature helps identify and bracket message replies into separate conversations that can be tied to a customer's CRM entry.

Picture messaging (MMS)

SMS Marketing software adds the MMS feature to messages which make multimedia messages possible, allowing the use of photos, videos, and audio recordings.

SMS Marketing Software and AI

With the evolution of communication technology, AI has made its way into SMS marketing strategies in recent years.

AI can be incorporated into a Bulk SMS strategy for a variety of use cases.

AI can be employed to analyze customer data, interactions they had on the company website, purchases they made, transactions they executed in case of financial transactions. Suitable updates can be sent via SMS in the form of confirmation messages, delivery updates, account updates, promotional messages including holiday offers. Such messages are highly personalized which in turn enhances customer experience.

AI-based technologies such as natural language processing being integrated with SMS marketing software for better interactivity and decision making. Verification messages can be sent over SMS with customers responding either with YES or NO answer. An AI-based chatbot can send suitable responses back which is highly personalized which is derived from customer data.

The integration of AI into SMS marketing will also enable chat responses to customers based on their replies to text messages. Automated responses can be set up to specific customer actions, which can also be personalized using customer data.

Chatbots are an AI-driven innovation that can dramatically speed up text messaging. They can respond to multiple customers at the same time, without keeping anyone waiting, thus ensuring customer delight.

How to Choose Right SMS Marketing Software

Size of the Company

There are various text messaging and SMS Marketing software available and a lot of them built specifically to cater to specific segments - SMB, Mid Market and Enterprise. The complexity of the software varies based on the target market segment. Choice should be made based on the fitment of the company's market segment.

Standalone Product or an Integrated Suite

Very often, SMS Marketing capability is available within an integrated suite along with other capabilities like Email Marketing and Chat. Software like Sendinblue, Avochato are such examples. There are specialized text messaging software like Ez Texting, Textus which focus only on text-based channels. Depending on the company’s channel strategy, the choice can be made to go either for text only platforms or integrated platforms which can support more than text.

Technology and Feature consideration

Depending on the company’s marketing strategy and the type of usage, businesses need to look at the capabilities of the SMS Marketing software - bulk SMS capabilities, scale, and performance, AI support, personalization.

Data Migration Support

A good SMS marketing software will have the ability to import, export and transform customer data from the other marketing platforms you already use.

Integrations

SMS Marketing needs to integrate with a number of other applications like Marketing Automation, CRM, Customer Data Platforms and other omnichannel marketing applications. Ease of integration and out of box integration support available can be a key factor for choosing SMS Marketing Software.

Pricing

Pricing plays an important role in the choice of SMS Marketing software. Pricing can vary based on a number of factors like feature support ( MMS for example), message volume, keywords.

ROI of SMS Marketing Software

Experts have reported response rates of SMS marketing campaigns as high as 45%, with a Click-Through Rate at 19%. These numbers alone tell you in clear terms that SMS marketing is very cost-effective and will be a money saver for your advertising budget while generating sales.

In fact, according to Broadnet.me, eight out of ten businesses use SMS marketing software for communication and promotion. These business users are growing every year and are likely to peak by the year 2020.

As in any other marketing activity, the RoI of SMS marketing is calculated by stacking costs against revenue generated. An SMS marketing software allows you the flexibility of choosing specific metrics, depending on the results you want to measure.

The tool that empowers you is the analytics arm, which gathers, organizes and makes sense of all the data needed to judge the success of the campaign. It also helps businesses optimize their future campaigns based on inferences from the data. Based on this, you can weed out the underperforming campaigns and add fuel to those that are firing.

Which of these 135 SMS Marketing software fit your needs?

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135 SMS Marketing Software

TextUs

TextUs - Get ahold of anyone, anywhere in real time

4.77

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TextUs Icon

TextUs

4.77
★★★★★
★★★★★
TextUs - Get ahold of anyone, anywhere in real time

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

Highlights
Top Business Usecases : Communication management,Engagement management,Engaging and following up
Top Features : Personalization,Templates,Recording
TextUs Icon

Vendor: TextUs, Inc.

Company Size: 11-50

HQ Location: Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Financials: SERIES C

Plivo

Plivo - APIs for SMS, Voice Calls & Phone Numbers Globally.

4.49

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Plivo Icon

Plivo

4.49
★★★★★
★★★★★
Plivo - APIs for SMS, Voice Calls & Phone Numbers Globally.
Highlights
Top Business Usecases : Communication management,Sales call management,Call recording
Top Features : Alerts: popups & Notifications,Recording,Personalization
Plivo Icon

Vendor: Plivo Inc.

Company Size: 11-50

HQ Location: San Francisco, California, US

Financials: SEED

Trumpia

SMS Marketing & Mass Texting Service

4.28

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Trumpia Icon

Trumpia

4.28
★★★★★
★★★★★
SMS Marketing & Mass Texting Service

Trumpia is a leading text and SMS software with mass texting capabilities and API integration. It’s the easiest and simple platform to start with and get advanced when the needs grow. Automated workflow, smart targeting, and premium services are added to keep the subscribers engaged, all automatically. It helps customers boost revenue, customer engagement, and employee satisfaction.

Highlights
Top Business Usecases : Engagement management,Communication management,Sending & publishing communications
Top Features : Personalization,Capture information,Alerts: popups & Notifications
Trumpia Icon

Vendor: Trumpia, Inc.

Founded: 2006

Company Size: 51-100

HQ Location: 2544 W. Woodland Drive, Anaheim, CA 92801

Financials: PRIVATE

TXT180

Text Marketing Software & SMS Messaging to Text Customers

4.69

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TXT180 Icon

TXT180

4.69
★★★★★
★★★★★
Text Marketing Software & SMS Messaging to Text Customers

TXT180 an SMS marketing platform is an application provider for text message marketing and group text messaging offering a proven way to communicate through SMS messaging. It helps to acquire customers and improve ROI.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Engagement management
Top Features : Alerts: popups & Notifications,Personalization,Templates
TXT180 Icon

Vendor: TXT180

Company Size: 11-50

Financials: PRIVATE

Medallia Concierge

Real-Time Messaging That Drives Loyalty and Your Bottom Line

4.60

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Medallia Concierge Icon

Medallia Concierge

4.60
★★★★★
★★★★★
Real-Time Messaging That Drives Loyalty and Your Bottom Line
Highlights
Top Business Usecases : Engagement management,Communication management,Engaging and following up
Top Features : Personalization,Alerts: popups & Notifications,Templates
Medallia Concierge Icon

Vendor: Medallia Inc

Founded: 2001

Company Size: 1001-5000

HQ Location: 200 W 41st Street New York, NY 10036 USA

Financials: SERIES F

Heymarket

Business Text Messaging

4.50

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Heymarket Icon

Heymarket

4.50
★★★★★
★★★★★
Business Text Messaging

Heymarket is an SMS marketing platform for retail, real estate, and automotive that helps to improve communication internally and with customers via business text messaging services. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Communication management,Engagement management,Contact list management
Top Features : Personalization,Templates,Alerts: popups & Notifications
Heymarket Icon

Vendor: Heymarket

Company Size: 1-10

Financials: SEED

Text-Em-All

SMS Marketing & Mass Texting Services

4.74

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Text-Em-All Icon

Text-Em-All

4.74
★★★★★
★★★★★
SMS Marketing & Mass Texting Services
Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Contact list management
Top Features : Recording,Alerts: popups & Notifications,Personalization
Text-Em-All Icon

Vendor: Text-Em-All

Company Size: 251-500

HQ Location: 3803 Parkwood Blvd, Suite 900, Frisco, TX 75034, US

Financials: PRIVATE

One Call Now

Voice Text and Email Message Systems

4.44

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One Call Now Icon

One Call Now

4.44
★★★★★
★★★★★
Voice Text and Email Message Systems

One Call Now is an Email messaging and Voice text platform that provides automated notification. It helps to improve internal communication and acquire customers.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Engagement management
Top Features : Alerts: popups & Notifications,Recording,Personalization
One Call Now Icon

Vendor: Crisis24

Company Size: 51-100

HQ Location: 780 W Granada Blvd., Ormond Beach, Florida 32174, US

Financials: M&A

Text In Church

Church Texting and Email Communication, to help church thrive

4.58

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Text In Church Icon

Text In Church

4.58
★★★★★
★★★★★
Church Texting and Email Communication, to help church thrive
Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Personalization,Alerts: popups & Notifications,Templates
Text In Church Icon

Vendor: Text In Church, LLC

HQ Location: 8118 Park Ridge Drive Parkville, MO 64152

Factoreal

Omnichannel Customer Engagement Platform to convert online interaction into a sale

4.00

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Factoreal

4.00
★★★★★
★★★★★
Omnichannel Customer Engagement Platform to convert online interaction into a sale

Factoreal is a marketing automation cloud-based platform that is purpose-built to make any marketer a pro. It helps businesses of every size to automate their campaigns in minutes and market their products and services better. Empowers the marketing community with one true omnichannel automation platform that is simple, effective, and efficient.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Advertisement
Top Features : Templates,Personalization,Landing page
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Vendor: Factoreal Inc.

Company Size: 11-50

HQ Location: Bangalore, Karnataka, India

Financials: PRIVATE

VoiceSage

Business SMS, Voice & Multichannel ...

4.37

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VoiceSage

4.37
★★★★★
★★★★★
Business SMS, Voice & Multichannel ...
Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Personalization,Feedback surveys,Alerts: popups & Notifications
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Vendor: VoiceSage Global Holdings Limited

Company Size: 11-50

HQ Location: Blackrock, Dublin

Financials: SERIES A

Kimoby

Web-based Business Instant Messaging platform - reach the right person at the right time

4.00

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Kimoby

4.00
★★★★★
★★★★★
Web-based Business Instant Messaging platform - reach the right person at the right time

Kimoby is a communications platform that helps to better communicate with the target audiences and improve business productivity by managing all the customer conversations in one place. Kimoby analyses feedback comments in real-time and turn them into clear visual insights to instantly act on. It enables customers to settle their invoices from their mobile phones, improve customer satisfaction and take control of the online reputation.

Highlights
Top Business Usecases : Customer feedback management,Communication management,Measuring customer satisfaction
Top Features : Personalization,Alerts: popups & Notifications,Dashboard
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Vendor: Kimoby Inc.

Company Size: 11-50

HQ Location: Quebec, Quebec, Canada

Financials: PRIVATE

CallHub

Voice and SMS Service to connect with your supporters

4.39

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CallHub

4.39
★★★★★
★★★★★
Voice and SMS Service to connect with your supporters

CallHub is a voice and SMS software that helps in building smarter ways to communicate with political campaigns, nonprofits, advocacy groups, and businesses. It helps to acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Helpdesk management
Top Features : Personalization,Feedback surveys,Recording
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Vendor: Gaglers, Inc.

Company Size: 11-50

Financials: SEED

Flashy

Email marketing & marketing automation platform

4.37

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Flashy

4.37
★★★★★
★★★★★
Email marketing & marketing automation platform

Flashy is an Email Marketing and Marketing Automation platform to grow business. It helps to increase sales and revenue and acquire customers.

Highlights
Top Business Usecases : Channel marketing,Campaign management,Personalized marketing
Top Features : Alerts: popups & Notifications,Personalization
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Vendor: Flashyapp LTD

Company Size: 1-10

HQ Location: Petah Tikva, Israel

Financials: NA

tellody

tellody - Engage with your audience and build your brand

4.35

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tellody

4.35
★★★★★
★★★★★
tellody - Engage with your audience and build your brand

Tellody is customer points loyalty program platform designed to help enterprises engage customers, build brand and increase the company outreach.

Highlights
Top Business Usecases : Sending & publishing communications,Communication management,Engagement management
Top Features : Feedback surveys,Landing page,Gamification
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Vendor: Tellody Ltd.

Company Size: 11-50

HQ Location: Maroussi, Athens 15126, GR

Financials: SEED

Vibes Platform

Mobile Marketing Engagement Platform to connect with your mobile customers

4.34

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Vibes Platform

4.34
★★★★★
★★★★★
Mobile Marketing Engagement Platform to connect with your mobile customers

Vibes Platform is a mobile marketing software that helps to connect mobile customers where ever they are. It helps to improve brand engagement and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Loyalty management
Top Features : Personalization,Alerts: popups & Notifications,Gamification
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Vendor: Vibes

Company Size: 101-250

HQ Location: 300 W. Adams St.,, 7th Floor, Chicago, IL 60606, US

Financials: SERIES B

Incomaker

Marketing and Social Media Automation Tool for SME

4.33

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Incomaker

4.33
★★★★★
★★★★★
Marketing and Social Media Automation Tool for SME
Highlights
Top Business Usecases : Social media management,Sending & publishing communications,Communication management
Top Features : Personalization
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Vendor: Incomaker s.r.o.

Company Size: 11-50

HQ Location: Roztoky, Central Bohemia

Financials: PRIVATE

Markate

All you need to run your business effortlessly - Markate

4.33

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Markate

4.33
★★★★★
★★★★★
All you need to run your business effortlessly - Markate
Highlights
Top Business Usecases : Proposal & quote management,Sales document management,Engaging and following up
Top Features : Templates
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Vendor: Markate Inc.

Company Size: 11-50

HQ Location: 7590 E Grey Rd, Ste 204, Scottsdale, AZ 85260, US

Financials: SEED

ManyChat

Chat Marketing that Automate and Combine Facebook Messenger and SMS to Grow Business

4.27

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ManyChat

4.27
★★★★★
★★★★★
Chat Marketing that Automate and Combine Facebook Messenger and SMS to Grow Business

ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Advertisement
Top Features : Bot,Personalization,Templates
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Vendor: Manychat, Inc

Company Size: 11-50

Financials: SERIES A

Customers.ai

B2C outbound marketing and sales automation for marketers and business owners

4.25

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Customers.ai

4.25
★★★★★
★★★★★
B2C outbound marketing and sales automation for marketers and business owners

Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind.

Highlights
Top Business Usecases : Engagement management,Advertisement,Engaging and following up
Top Features : Bot,Widgets,Templates
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Vendor: Customers.ai

Company Size: 11-50

Financials: SERIES A

Critical Impact

Critical Impact Email Marketing

4.10

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Critical Impact

4.10
★★★★★
★★★★★
Critical Impact Email Marketing
Highlights
Top Business Usecases : Sending & publishing communications,Communication management,Social media analytics
Top Features : Personalization
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Vendor: Critical Impact

Company Size: 11-50

HQ Location: 210 W 4th St., Suite 150 Winston-Salem, NC - 27101, USA

Financials: NA

Salesforce Mobile Studio

Mobile marketing platform to reach customers by personalizing mobile messaging

4.08

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Salesforce Mobile Studio

4.08
★★★★★
★★★★★
Mobile marketing platform to reach customers by personalizing mobile messaging

Salesforce Mobile Studio is a mobile marketing platform that helps to reach customers on any device by personalizing mobile messaging with SMS marketing, push notifications, and group messages. It helps to improve brand engagement and ROI.

Highlights
Top Business Usecases : Advertisement,Engagement management,Engaging and following up
Top Features : Personalization,Alerts: popups & Notifications,Templates
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Vendor: Salesforce, Inc.

Founded: 1999

Company Size: 10001+

HQ Location: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Financials: IPO

WhatCounts platform

Email Marketing Software | WhatCounts

4.04

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WhatCounts platform

4.04
★★★★★
★★★★★
Email Marketing Software | WhatCounts

WhatCounts platform is an email marketing software that helps marketers proactively market to customers and subscribers based on customer, purchase, and onsite data. It helps to enhance customer relationships and increase customer lifetime value.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Campaign management
Top Features : Personalization,Templates
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Vendor: Osgood Industries, LLC

Company Size: 51-100

HQ Location: Atlanta,, GA

Financials: M&A

Bingage

AI-enabled all in one Marketing Suite for Restaurants to increase ROI

4.00

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Bingage

4.00
★★★★★
★★★★★
AI-enabled all in one Marketing Suite for Restaurants to increase ROI

Bingage is a customer loyalty, CRM and e-commerce marketing software. It is an AI-enabled Marketing suite for restaurants to increase ROI. It offers a solution for SMS campaign, CRM, and e-commerce marketing. It serves businesses such as restaurants, retailers, salons, and grocery stores.

Highlights
Top Business Usecases : Campaign management,Campaign analytics,Loyalty management
Top Features : Personalization
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Vendor: Bingage

Company Size: 1-10

HQ Location: 918, Shekhar Central, New Palasia, Indore, Madhya Pradesh 452010, IN

Financials: SEED