Customers.ai Overview

Customersai identifies website visitors and syncs them to remarketing audiences. First-party data is captured to convert anonymous visitors into customers by tracking their journey.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Customers.ai.

Other use cases:

  • Generation Of New Leads
  • Drip Marketing
  • Campaign Management
  • Contact List Management
  • Digital Marketing
  • Social Media Management
  • Content Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Grow Market Share are the most popular business priorities that customers and associates have achieved using Customers.ai.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Internal Communications
  • Reduce Bounce
  • Improve Efficiency
See all business priorities See less business priorities

Customers.ai Use-Cases and Business Priorities: Customer Satisfaction Data

Customers.ai works with different mediums / channels such as Social Media. Chat. Facebook etc.

Customers.ai's features include Bot, Widgets, Templates, etc. and Customers.ai support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Customers.ai analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Pretty soon, Messenger chatbots are going to touch all paid channels and performance-driven digital advertisers will need to adopt this technology...." Peer review by Daniel Gilbert, Chief Executive Officer, Brainlabs

Peer review evidence (same sources as the product rating summary)

"...New contacts can receive follow-up messaging from you, including promotional offers, new blog posts and more...." 12 Magnetic Ways to Generate Leads with Your Facebook Bot
"...Once you sign up and get started, half the battle for successful Facebook Messenger ads is won. ..." Want to Make Your Facebook Messenger Ad Campaign More Successful? Try These 5 Tips
"...This comment guard allows you send an automated message to anyone who comments on your posts...." Turn Facebook Comments into Leads

Customers.ai, Qualified, OM3 Email Marketing Platform, Continually, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Customers.ai

Top Industries

  • Marketing and Advertising
  • Media Production
  • Education

Popular in

  • Small Business
  • Mid Market

Customers.ai is popular in Marketing And Advertising, Media Production, and Education and is widely used by Small Business, and Mid Market,

Customers.ai Customer wins, Customer success stories, Case studies

What benefits does Customers.ai offer for Engagement Management?

What solutions does Customers.ai provide for Communication Management?

What benefits does Customers.ai offer for Generation Of New Leads?

How can Customers.ai optimize your Drip Marketing Workflow?

11 buyers and buying teams have used Cuspera to assess how well Customers.ai solved their Conversational Marketing needs. Cuspera uses 3999 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

 

BlitzMetrics - Marketing And Advertising - Small

USA

BlitzMetrics used Customers.ai to boost return on ad spend for its clients by 60 times. The agency saw a 25% increase in average client retainers. BlitzMetrics also earned $10,000 per month in recurr...ing referral revenue as a Customers.ai partner. The agency used X-Ray lead prospecting and AI-powered sales outreach tools. These results helped BlitzMetrics grow its business and expand its service offerings.

 

Commercial Real Estate Company - Real Estate - Medium

Customers.ai’s X-Ray tool helped a commercial real estate company generate $67,000 in revenue in 60 days. They achieved a 60x return on investment and reduced customer acquisition cost by 93%. The co...mpany used X-Ray to identify anonymous website visitors and run targeted outreach. They matched in-person sales to online marketing campaigns for the first time. This gave them valuable insight into which campaigns drove real sales.

 

Customers.ai - Internet - Small

Boston, USA

Customers.ai used its own X-Ray lead prospecting and S.O.L.D. outbound marketing tools to target high-intent buyers. They installed these tools on key website pages and used AI personalization to boo...st engagement. In six months, they saw a 175% increase in average sale price and a 120% rise in monthly revenue. Email open rates reached 65% and click rates hit 25%. Integrations with Zapier helped connect leads to sales quickly.

 

Car Loans Canada - Financial Services - Medium

Toronto, Canada

Car Loans Canada used Customers.ai to power Facebook click-to-Messenger ads with a chatbot. The chatbot made loan applications easier by asking fewer questions than the website form. This led to a 75...% increase in conversion rate compared to traditional landing pages. The cost per acquisition dropped by 44%, from $45 to $25 per applicant. Car Loans Canada achieved a 2.3X return on ad spend using Customers.ai.

Travel Resorts of America - Hospitality - Medium

Customers.ai FunnelPro and RoboBDR helped Travel Resorts of America boost new customer bookings by over $1 million in just 6 months. The company used B2C prospecting data and automated text message o...utreach to target ideal resort guests. Their campaigns achieved a 55% call-to-close rate and $20,000 in monthly incremental sales. Travel Resorts of America saw a 25X return on marketing spend with this sales outreach automation solution.

DFND - Consumer Goods

CustomersAI helped DFND improve email marketing by removing low-quality contacts from their list. After switching from Opensend to First-Party+, DFND saw better inbox placement and stronger email flo...ws. They cut their Klaviyo bill by 30%. The solution uses real-time, server-side behavioral signals for accurate website visitor identification. This led to higher engagement and more revenue from quality contacts.

Customers Ai Review 2023 (Pricing: Features: Pros & Cons)

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Frequently Asked Questions(FAQ)

for Customers.ai

What is Customers.ai?

Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind.

Customers.ai offers simple solutions to big problems. Find more, better leads. Get higher engagement rates with AI-powered email tools. Save time. Sell more. Make more money.

What is Customers.ai used for?

Customers.ai is a Conversational Marketing Software mainly used by its customers to Acquire Customers and Grow Market Share by Engagement Management, Advertisement and Communication Management .

What are the top features of Customers.ai?

bot, Widgets and Templates are some of the top features of Customers.ai.

Who uses Customers.ai?

Customers.ai is used by Marketing And Advertising, Media Production and Education among other industries.

What are Customers.ai alternatives?

Qualified, OM3 Email Marketing Platform, Continually and Ada are popular alternatives for Customers.ai.
lightning

Peers used Customers.ai for engagement management and advertisement

Customers.ai Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.47/5

Read Reviews (27)
Analytics

4.71/5

Read Reviews (63)
Custom Reports

3.75/5

Read Reviews (414)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.47/5

Read Reviews (27)
Analytics

4.71/5

Read Reviews (63)
Custom Reports

3.75/5

Read Reviews (414)

Software Failure Risk Guidance

?

for Customers.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Customers.ai

Customers.ai News

Product

Sales agent deployment guide for Salesforce CRM customers

The Sales agent integrates with Salesforce CRM to enhance CRM data access and AI-powered insights within Microsoft 365 applications like Outlook and Teams. This integration facilitates seamless CRM data management and sales insights, improving productivity for Salesforce CRM users.

Product

Smart Communications pursues trusted AI for customers

Smart Communications has launched SmartPATH in Australia and New Zealand, an AI-driven omnichannel communication platform for regulated industries. Built on Pendula's technology, SmartPATH integrates with systems like Salesforce and AWS, offering features like intelligent routing, automated workflows, and audit-ready transparency. It aims to enhance customer engagement through secure, compliant, and scalable interactions, with initial adoption by Mountain West Farm Bureau Insurance.

Company

T - Mobile whips out a stealth tactic to make customers pay more

T-Mobile will increase its late payment fee from $7 to $10 starting November 1, 2025. This change coincides with Srini Gopalan taking over as CEO. The fee hike has sparked criticism from customers who see it as targeting vulnerable individuals. T-Mobile also plans to make its mobile app central for services like upgrades by January 2026.

Product

Stitch Fix Offers Customers AI-Powered 'Vision' of Outfits | PYMNTS.com

Stitch Fix has launched "Stitch Fix Vision," an AI-powered tool that provides customers with personalized outfit recommendations and visualizations. This tool uses proprietary algorithms and customer data to offer imagery of users styled in various outfits and settings. It is part of Stitch Fix's broader AI innovation strategy, including the recent AI Style Assistant.

Customers.ai Profile

Company Name

Customers.ai

Company Website

https://customers.ai/

HQ Location

Employees

11-50

Social

Financials

SERIES A