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Customers.ai: Use-Cases, Insights and Reviews | 2025 Cuspera

4.25 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3999)

B2C outbound marketing and sales automation for marketers and business owners

AI Powered

Customers.ai Overview

Customersai identifies website visitors and syncs them to remarketing audiences. First-party data is captured to convert anonymous visitors into customers by tracking their journey.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Customers.ai.

Other use cases:

Generation Of New Leads
Drip Marketing
Campaign Management
Contact List Management
Digital Marketing
Social Media Management
Content Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Grow Market Share are the most popular business priorities that customers and associates have achieved using Customers.ai.

Other priorities:

Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Increase Sales & Revenue
Improve ROI
Improve Digital And Social Presence
Improve Brand Engagement
Build Brand Awareness
Scale Best Practices
Establish Thought Leadership
Launch New Products
Improve Internal Communications
Reduce Bounce
Improve Efficiency

See all business priorities See less business priorities

Customers.ai Use-Cases and Business Priorities: Customer Satisfaction Data

Customers.ai works with different mediums / channels such as Social Media. Chat. Facebook etc.

Customers.ai's features include Bot, Widgets, Templates, etc. and Customers.ai support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Customers.ai analytics capabilities include Analytics, and Custom Reports.

Reviews

"...5) Engaged Facebook community where users can compare notes, discuss tactics, troubleshoot, and generally work with MobileMonkey and other chatbot users to really level up their own chatbot marketing strategies. ...." Peer review by Kristi K., Lead Social Media Strategist, Publishing

Customers.ai, Qualified, OM3 Email Marketing Platform, Continually, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Customers.ai

Top Industries

Marketing and Advertising
Media Production
Education

Popular in

Small Business
Mid Market

Customers.ai is popular in Marketing And Advertising, Media Production, and Education and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Customers.ai Use Cases

How does Customers.ai facilitate Engagement Management?

MobileMonkey provides a platform for engaging customers via messaging. It offers tools for building chatbots and engaging audiences through interactive funnels. MobileMonkey facilitates customer interactions across multiple channels, including social media and SMS. The platform's effectiveness may be limited by its reliance on Facebook Messenger and the need for user opt-in.

"...This is brilliant, because the more engaging your Facebook post, the more people you ll add to your list. ..." Unicorn Marketers are Getting Insane Results by Using These 6 Facebook Messenger Bot Tactics

What solutions does Customers.ai provide for Advertisement?

MobileMonkey offers advertising capabilities that help to reach a larger audience, build relationships, and generate leads. The software allows users to create engaging interactive funnels, send chat blasts, and run automated conversations. MobileMonkey currently lacks the ability to provide comment guard functionality for Facebook ads.

"...I have woirked with all of the major Facebook Messenger bot software, the reason I chose Mobile Monkey is the Zapier connection and the Advertiser Platform level. ...." Peer review by John P., Real Estate Agent & Author, Real Estate

How can Customers.ai optimize your Communication Management Workflow?

Customersai Communication Management empowers businesses to engage with customers across multiple channels. These capabilities include sending messages, automated responses, and social media integration. While these features offer extensive communication possibilities, Customersai lacks the ability to send messages to Instagram followers.

"...On the paid side, Outbrain is a super popular service for promoting your content across their publishers network...." The Best Content Marketing Tools for Creation, Promotion, Syndication & More

What solutions does Customers.ai provide for Generation Of New Leads?

Customersai facilitates lead generation by enabling businesses to communicate with potential customers through various channels, including Facebook ads and interactive funnels. It offers features that allow for engaging interactions, leading to increased trust and new registrations. Customersai's capabilities are limited to generating leads within the platform and do not guarantee conversions or sales.

"...12 Magnetic Ways to Generate Leads with Your Facebook Bot Use these methods to keep building your email subscriber list with powerful chatbot optimization...." Master the Art of Using Chatbots to Grow Your Email List

What Are the key features of Customers.ai for Drip Marketing?

Customersai offers drip marketing capabilities within Facebook Messenger using chatbot building tools. The platform allows marketers to create and execute chat blasts and drip campaigns across both SMS and Facebook Messenger. Customersai's free plan offers basic drip marketing features while the paid plan unlocks advanced features such as analytics.

"...As an example, set up targeted chat blasts, create a drip campaign, or send out non-promotional messages to highly segmented and opted-in audiences...." Facebook Ads vs Google Ads: How To Choose The Right Ad Network

52+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Customers.ai solved their Conversational Marketing needs. Cuspera uses 3999 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Case Studies

CASE STUDY Triple Whale

Triple Whale used B2B by Customers.ai to find out who visited important pages. They identified potential agencies and partners. They grew their leads.

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Marketing and Advertising

CASE STUDY MailerProfit.com

MailerProfit.com grew leads by 300%. Referral revenue increased by 55%. They partnered with Customers.ai. This led to a 15x ROI for their clients.

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Consumer Goods

CASE STUDY Bear Balanced

Bear Balanced is a supplements brand. They had problems collecting accurate emails using Opensend. They tested Customers.ai against Opensend for 10 days. Customers.ai gave 3 times better accuracy and... 4 times more visitor IDs. The true match rate was almost 9 times higher with Customers.ai. Bear Balanced collected more accurate data and improved their email flows.

Read more →

Automotive

CASE STUDY Agile Offroad

Agile Offroad increased their email revenue by 5.5 times. They used Customers.ai's website visitor identification. They integrated directly with Klaviyo. They sold out inventory with $60K sales in a ...week.

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Apparel & Fashion

CASE STUDY Jordan Craig

Jordan Craig used Customers.ai to increase email revenue. They tested 4 vendors. Customers.ai was the best. It had a 100x higher conversion rate than others.

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Video

Customers Ai Review 2023 (Pricing: Features: Pros & Cons)

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Frequently Asked Questions(FAQ)

for Customers.ai

What is Customers.ai?

Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind.

Customers.ai offers simple solutions to big problems. Find more, better leads. Get higher engagement rates with AI-powered email tools. Save time. Sell more. Make more money.

What is Customers.ai used for?

Customers.ai is a Conversational Marketing Software mainly used by its customers to Acquire Customers and Grow Market Share by Engagement Management, Advertisement and Communication Management .

What are the top features of Customers.ai?

bot, Widgets and Templates are some of the top features of Customers.ai.

Who uses Customers.ai?

Customers.ai is used by Marketing And Advertising, Media Production and Education among other industries.

What are Customers.ai alternatives?

Qualified, OM3 Email Marketing Platform, Continually and Ada are popular alternatives for Customers.ai.

lightning

Peers used Customers.ai for engagement management and advertisement

Customers.ai Competitors

More Customers.ai Alternatives...

Customers.ai Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.47/5 ★ Read Reviews (27)
Analytics	4.71/5 ★ Read Reviews (63)
Custom Reports	3.75/5 ★ Read Reviews (414)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.47/5 ★ Read Reviews (27)
Analytics	4.71/5 ★ Read Reviews (63)
Custom Reports	3.75/5 ★ Read Reviews (414)

Customers.ai Integrations

Customers.ai integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.14/5 ★

Read Reviews (46)

Data Import

3.96/5 ★

Read Reviews (130)

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PandaDoc

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Kajabi

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

WPForms

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Customers.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Customers.ai

Customers.ai Profile

Company Name

Customers.ai

Company Website

https://customers.ai/

HQ Location

Employees

11-50

Social

Financials

SERIES A