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Customers.ai: Use-Cases, Insights and Reviews | 2025 Cuspera

4.25 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3999)

B2C outbound marketing and sales automation for marketers and business owners

AI Powered

Customers.ai Overview

Customersai identifies website visitors and syncs them to remarketing audiences. First-party data is captured to convert anonymous visitors into customers by tracking their journey.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Customers.ai.

Other use cases:

Generation Of New Leads
Drip Marketing
Campaign Management
Contact List Management
Digital Marketing
Social Media Management
Content Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Grow Market Share are the most popular business priorities that customers and associates have achieved using Customers.ai.

Other priorities:

Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Increase Sales & Revenue
Improve ROI
Improve Digital And Social Presence
Improve Brand Engagement
Build Brand Awareness
Scale Best Practices
Establish Thought Leadership
Launch New Products
Improve Internal Communications
Reduce Bounce
Improve Efficiency

See all business priorities See less business priorities

Customers.ai Use-Cases and Business Priorities: Customer Satisfaction Data

Customers.ai works with different mediums / channels such as Social Media. Chat. Facebook etc.

Customers.ai's features include Bot, Widgets, Templates, etc. and Customers.ai support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Customers.ai analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It's the fastest-growing free Facebook Messenger marketing platform with tools to automate chat conversations, design conversion funnels, run interactive Facebook Ads and integrate with other business applications...." Peer review from MobileMonkey

Customers.ai, Qualified, OM3 Email Marketing Platform, Continually, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Customers.ai

Top Industries

Marketing and Advertising
Media Production
Education

Popular in

Small Business
Mid Market

Customers.ai is popular in Marketing And Advertising, Media Production, and Education and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Customers.ai Use Cases

How can Customers.ai optimize your Engagement Management Workflow?

MobileMonkey provides a platform for engaging customers via messaging. It offers tools for building chatbots and engaging audiences through interactive funnels. MobileMonkey facilitates customer interactions across multiple channels, including social media and SMS. The platform's effectiveness may be limited by its reliance on Facebook Messenger and the need for user opt-in.

"...Utilizing social proof and encouraging engagement on a FB post creates a spiral win-win cycle!...." Peer review by Kenny H, Director of Optimization

What Are the key features of Customers.ai for Advertisement?

MobileMonkey offers advertising capabilities that help to reach a larger audience, build relationships, and generate leads. The software allows users to create engaging interactive funnels, send chat blasts, and run automated conversations. MobileMonkey currently lacks the ability to provide comment guard functionality for Facebook ads.

"...The focus above has been on Facebook advertising, but the principles work on all major ad platforms. ..." CRM Secrets Revealed: Boost Your Marketing with this Tool

What benefits does Customers.ai offer for Communication Management?

Customersai Communication Management empowers businesses to engage with customers across multiple channels. These capabilities include sending messages, automated responses, and social media integration. While these features offer extensive communication possibilities, Customersai lacks the ability to send messages to Instagram followers.

"...How to Capture Emails with a Chatbot & Automatically Send Emails into MailChimp, Constant Contact, iContact or AWeber in 2 StepsToday, I m going to show you how to automatically grow your email list using your MobileMonkey chatbot in two steps...." How to Capture Emails with a Chatbot & Automatically Send Emails into MailChimp, Constant Contact

What benefits does Customers.ai offer for Generation Of New Leads?

Customersai facilitates lead generation by enabling businesses to communicate with potential customers through various channels, including Facebook ads and interactive funnels. It offers features that allow for engaging interactions, leading to increased trust and new registrations. Customersai's capabilities are limited to generating leads within the platform and do not guarantee conversions or sales.

"...In a nutshell, a website chatbot is a great tool for generating leads and supporting your current customers!..." Do You Need A Website Chatbot? Here Are 10 Pros And Cons!

What benefits does Customers.ai offer for Drip Marketing?

Customersai offers drip marketing capabilities within Facebook Messenger using chatbot building tools. The platform allows marketers to create and execute chat blasts and drip campaigns across both SMS and Facebook Messenger. Customersai's free plan offers basic drip marketing features while the paid plan unlocks advanced features such as analytics.

"...-- you can build chatbots, facebook messenger ads, drip campaigns and more using my product, MobileMonkey - Free!!..." WhatsApp, Instagram and Facebook Messenger Integration - friend or foe?

11 buyers and buying teams have used Cuspera to assess how well Customers.ai solved their Conversational Marketing needs. Cuspera uses 3999 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Case Studies

Information Technology and Services

CASE STUDY Mentionlytics

B2B by Customers.ai helped Mentionlytics find high-intent website visitors. They used the Signs of Life Detector to send targeted emails to interested users. Mentionlytics saw a 30% increase in email... open rates and an 8x increase in click rates. The solution let them identify visitor names, business emails, and company details. Mentionlytics reached their ideal customers faster and improved email engagement. The platform made it easy to act on visitor data with AI-personalized emails.

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Health, Wellness and Fitness

CASE STUDY Direct-to-Consumer Health & Wellness Brand

Customers.ai X-Ray helped a health and wellness ecommerce brand identify website visitors and segment them for targeted remarketing. The brand used Shopify and Klaviyo to automate abandoned cart emai...ls and build Meta Ads audiences. In 30 days, they added 187,000 emails and generated $70,000 in revenue from these efforts. The campaign delivered a 17.5X ROI. The solution overcame privacy update challenges and increased conversions with AI-powered segmentation.

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Marketing and Advertising

CASE STUDY Nord Media

Customers.ai helped Nord Media improve identity resolution for their clients. The solution gave higher flow revenue and fewer complaints. Nord Media saw a much clearer view of who was shopping. Custo...mers.ai offers high-accuracy website visitor identification. The results for Nord Media have been undeniable, according to their founder.

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Consumer Electronics

CASE STUDY Cove Smart

Customers.ai helped Cove Smart, a smart home security brand, identify 60% more returning shoppers. Cove Smart generated $380,000 in new revenue and $70,000 in incremental flow revenue in 6 months. Th...e solution improved visitor identification and triggered more effective email and SMS flows. Spam complaints dropped by 90%. Cove Smart saw a 32x return on investment and a 10% increase in flow revenue.

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Marketing and Advertising

CASE STUDY The Infinite Agency

Customers.ai helped The Infinite Agency boost foot traffic for a restaurant client. They used website visitor identification to target local customers. In 30 days, they captured 2,500 emails and achi...eved a 50%+ open rate. The campaign increased in-store visits and sales. The agency used Customers.ai’s X-Ray Website Visitor Identification Pixel and Mailchimp integration.

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CASE STUDY TripCorner

TripCorner used Customers.ai to identify website visitors and grow their email list. They wanted to get more leads from their site traffic without using pop-ups. With Customers.ai’s X-Ray tool, they ...found contact info for 30% of their visitors. They sorted these leads into targeted campaigns using Mailchimp. TripCorner increased their email contacts by 15,000 in four months.

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More Customers.ai Customer Stories...

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Customers Ai Review 2023 (Pricing: Features: Pros & Cons)

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Frequently Asked Questions(FAQ)

for Customers.ai

What is Customers.ai?

Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind.

Customers.ai offers simple solutions to big problems. Find more, better leads. Get higher engagement rates with AI-powered email tools. Save time. Sell more. Make more money.

What is Customers.ai used for?

Customers.ai is a Conversational Marketing Software mainly used by its customers to Acquire Customers and Grow Market Share by Engagement Management, Advertisement and Communication Management .

What are the top features of Customers.ai?

bot, Widgets and Templates are some of the top features of Customers.ai.

Who uses Customers.ai?

Customers.ai is used by Marketing And Advertising, Media Production and Education among other industries.

What are Customers.ai alternatives?

Qualified, OM3 Email Marketing Platform, Continually and Ada are popular alternatives for Customers.ai.

lightning

Peers used Customers.ai for engagement management and advertisement

Customers.ai Competitors

More Customers.ai Alternatives...

Customers.ai Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.47/5 ★ Read Reviews (27)
Analytics	4.71/5 ★ Read Reviews (63)
Custom Reports	3.75/5 ★ Read Reviews (414)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.47/5 ★ Read Reviews (27)
Analytics	4.71/5 ★ Read Reviews (63)
Custom Reports	3.75/5 ★ Read Reviews (414)

Customers.ai Integrations

Customers.ai integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.14/5 ★

Read Reviews (46)

Data Import

3.96/5 ★

Read Reviews (130)

GetResponse

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Copper

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

ActiveCampaign

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

ShipStation

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Gist

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Customers.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Customers.ai

Customers.ai News

Company 07/10/2025

T - Mobile whips out a stealth tactic to make customers pay more

T-Mobile will increase its late payment fee from $7 to $10 starting November 1, 2025. This change coincides with Srini Gopalan taking over as CEO. The fee hike has sparked criticism from customers who see it as targeting vulnerable individuals. T-Mobile also plans to make its mobile app central for services like upgrades by January 2026.

Read more →

Product 05/10/2025

Stitch Fix Offers Customers AI-Powered 'Vision' of Outfits | PYMNTS.com

Stitch Fix has launched "Stitch Fix Vision," an AI-powered tool that provides customers with personalized outfit recommendations and visualizations. This tool uses proprietary algorithms and customer data to offer imagery of users styled in various outfits and settings. It is part of Stitch Fix's broader AI innovation strategy, including the recent AI Style Assistant.

Read more →

Partnership 16/07/2025

Airtel partners with Perplexity Pro , all customers get free 1 - year access to 17 , 000 tool . Here how to activate

Airtel has partnered with Perplexity Pro to offer its 36 crore subscribers free access to the AI tool for one year. This marks Perplexity's first partnership with an Indian telecom company, providing users with advanced AI capabilities such as deep research and image generation. The collaboration aims to enhance user experience with real-time, accurate answers and professional-grade AI tools.

Read more →

Customers.ai Profile

Company Name

Customers.ai

Company Website

https://customers.ai/

HQ Location

Employees

11-50

Social

Financials

SERIES A