LINK Mobility - Mobile Marketing: Use Cases, Capabilities & Competitors

Name: LINK Mobility
Brand: LINK Mobility
Rating: 4.0 (678 reviews)

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Mobile solutions and Global CPaaS Provider

App Partner

LINK Mobility Overview

LINK Mobility transforms mobile communication with its CPaaS and mobile messaging services. It enables businesses to engage customers, partners, and employees through a dynamic omnichannel strategy. The platform supports rapid deployment, allowing businesses to initiate meaningful conversations in minutes. Industries leveraging LINK Mobility's solutions benefit from award-winning RCS capabilities that enhance customer interaction. This service is vital for sectors requiring immediate and effective communication, ensuring every message counts.

Use Cases

Customers recommend Engagement Management, Communication Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using LINK Mobility.

Other use cases:

Loyalty Management
Offer Management
Lifetime Value Management
Campaign Management
Generation Of New Leads
Contact List Management
Digital Signature

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using LINK Mobility.

Other priorities:

Improve Brand Engagement
Increase Sales & Revenue
Build Brand Awareness
Improve Digital And Social Presence
Improve Internal Communications
Improve Visibility
Improve ROI
Increase Customer Life Time Value

See all business priorities See less business priorities

LINK Mobility Use-Cases and Business Priorities: Customer Satisfaction Data

LINK Mobility works with different mediums / channels such as Promotions. Chat. and Text SMS.

LINK Mobility's features include Personalization, Alerts: Popups & Notifications, Feedback Surveys, etc. and LINK Mobility support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also LINK Mobility analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Many people prefer to communicate and engage with businesses through WhatsApp messages. ..." WhatsApp Business API

"...Send a WhatsApp message to your customers through one of the most widely used chat apps in the world: WhatsApp Business API...." WhatsApp Business API

"...Rewarding customers when they sign up or complete a customer survey...." -2811

LINK Mobility, Attentive, Alpha Anywhere, Onesignal, Feedier, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mobile messaging is a key driver in modern communication, enabling closer dialogue between businesses and customers. It can be integrated with other technologies to enrich interactions.

LINK Mobility Customer wins, Customer success stories, Case studies

Why is LINK Mobility the best choice for Engagement Management?

What solutions does LINK Mobility provide for Communication Management?

How does LINK Mobility facilitate Customer Feedback Management?

Why is LINK Mobility the best choice for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well LINK Mobility solved their Mobile Marketing needs. Cuspera uses 678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Storebrand - Financial Services - Large

Lysaker, Norway

Storebrand used LINK Mobility's mobile invoice solution to simplify payments for their customers. Traditional invoices caused delays and missed payments. With SMS-based mobile invoices, customers pay... quickly using their phones. The process is easy, secure, and does not require manual entry. Storebrand saw fewer late payments and improved customer satisfaction. The solution fits their digital strategy and supports better cash flow.

Lowell - Financial Services - Large

Leeds, UK

Lowell used LINK Mobility's mobile invoice solution to improve payment collection. They integrated SMS billing with Nets, making it easier for customers to pay outstanding invoices. Payment time drop...ped from 18 days to just 45 minutes. Over a third of customers now pay via SMS, and 90% of payments under 5,000 NOK use Vipps. The solution improved cash flow and customer satisfaction.

MAAF Assurances - Insurance - Large

France

MAAF Assurances used LINK Mobility's RCS platform to reach over 150,000 customers. They wanted to boost engagement and make customer interactions easier. Traditional SMS did not offer enough brand pr...esence or feedback options. With RCS, MAAF sent interactive, branded messages and enabled two-way conversations. The campaign achieved an 89% open rate and 31% interaction rate. MAAF also improved customer profiling and saw strong internal interest for wider use.

La Roche-Posay - Consumer Goods - Large

Paris, France

La Roche-Posay used LINK's RCS solution to improve customer engagement. Traditional SMS felt impersonal and limited. With RCS, they launched a chatbot-driven campaign for personalized skincare advice.... The campaign used images, GIFs, and interactive buttons. RCS achieved a 70% exposure rate and 3x higher engagement than SMS. Product navigation became easier for customers.

Christiania Belysning - Retail - Medium

Oslo, Norway

Christiania Belysning used LINK Mobility and Forte Optimize to run an RCS pilot during Black Week and the holiday season. The goal was to compare RCS with traditional SMS for customer engagement. RCS... messages included images, product carousels, and interactive buttons. The pilot showed higher engagement, better click rates, and improved customer satisfaction. Christiania Belysning gained valuable insights into using RCS for marketing and customer communication.

Gamm vert - Retail - Large

France

Gamm vert used LINK Mobility's RCS messaging to boost engagement for seasonal campaigns. They wanted a more visual and interactive way to share product catalogs, moving beyond traditional SMS. The RC...S campaign included images, interactive catalogs, and call-to-action buttons. Results showed an 80% average read rate and a 4x higher click rate compared to SMS. Engagement reached 16%, and RCS became their main campaign channel for 2024.

Frequently Asked Questions(FAQ)

for LINK Mobility

What is LINK Mobility used for?

LINK Mobility is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Customer Feedback Management .

What are the top features of LINK Mobility?

Personalization, Alerts: popups & Notifications and Feedback surveys are some of the top features of LINK Mobility.

What are LINK Mobility alternatives?

Attentive, Alpha Anywhere, Onesignal and Feedier are popular alternatives for LINK Mobility.

Where is LINK Mobility located?

LINK Mobility is headquartered at Langkaia 1 – Havnelageret 0150 Oslo Norway.

Peers used LINK Mobility for engagement management and communication management

LINK Mobility Competitors

LINK Mobility Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.94/5 ★ Read Reviews (1)
Custom Reports	4.15/5 ★ Read Reviews (43)
Analytics	3.99/5 ★ Read Reviews (29)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.94/5 ★ Read Reviews (1)
Custom Reports	4.15/5 ★ Read Reviews (43)
Analytics	3.99/5 ★ Read Reviews (29)

LINK Mobility Integrations

LINK Mobility integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.20/5 ★

Read Reviews (19)

Data Export

4.19/5 ★

Read Reviews (33)

Software Failure Risk Guidance

for LINK Mobility

Overall Risk Meter

Low Medium High

LINK Mobility Group News

M&A 10/03/2026

LINK Mobility to Acquire Romanian SMS Provider Web2SMS

LINK Mobility has agreed to acquire Web2SMS, a Romanian SMS platform, enhancing its European presence and capturing 20% of the Romanian market. This acquisition aligns with LINK's growth strategy, offering expanded capabilities and innovation in enterprise communications. The deal is set to close in Q2 2026, pending regulatory approval.

Awards 18/02/2026

LINK Mobility named RCS leader by Juniper Research

LINK Mobility has been named an RCS Business Messaging Leader by Juniper Research, highlighting its strong market position and capabilities in RCS solutions. The recognition emphasizes LINK's advanced campaign management, significant market presence, and strategic partnerships with mobile operators and Google. LINK Mobility's focus on product innovation and scalable messaging solutions supports its growth in the RCS ecosystem.

Financial 01/02/2026

LINK Mobility: Q4 2025 Trading Update - marketscreener.com

LINK Mobility reported a Q4 2025 trading update, showing a 6% increase in gross profit, including M&A, but a 4% organic decline due to issues in the Global Messaging segment. Despite this, LINK achieved record customer contract wins and expects growth to resume, driven by strong CPaaS demand. Full financial results will be released on February 12, 2026.

Financial 01/02/2026

LINK Mobility: Q4 2025 Trading Update - TradingView

LINK Mobility reported strong Q4 2025 results with a gross profit of NOK 436 million and adjusted EBITDA of NOK 213 million. The company achieved 8% organic growth in fixed currency, driven by high-margin products and increased digital messaging adoption. LINK's strategy includes inorganic growth, evidenced by acquiring Reach-Data in the UK. The company plans further European market consolidation through M&A, targeting a 10% EBITDA increase via acquisitions.

LINK Mobility Group Profile

Company Name

LINK Mobility Group

Company Website

//linkmobility.com

HQ Location

Langkaia 1 – Havnelageret 0150 Oslo Norway

Employees

501-1000

Social

Financials

PRIVATE