About Vibes Platform

Vibes Platform is a mobile marketing software that helps to connect mobile customers where ever they are. It helps to improve brand engagement and increase sales and revenue.

Vibes helps to define, create, and deliver personalized mobile moments across all mobile channels. It provides customers the mobile experience and builds relationships with them on the channel they prefer like SMS, MMS, Push, Wallet, Messaging Apps, or all of them.

Some of its features include creating and managing cross-channel campaigns to deliver conversations across the customers, connect with mobile customers at the right moment, optimize campaign performance with AI-driven insights, and a whole lot more.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Vibes Platform solves your Mobile Marketing needs.

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities peers achieved using Vibes Platform.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Grow Market Share
  • Increase Average Basket Value
  • Increase Customer Life Time Value
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Loyalty Management , Campaign Management , as the business use cases that they have been most satisfied while using Vibes Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile and Text SMS

4.96/5

Read Reviews (125)

"...Mobile marketing solution that helps businesses to manage mobile marketing and customer engagement through third-party integrations...." Peer review from Vibes
engaging and following up

4.96/5

Read Reviews (97)

Loyalty Management with Mobile

4.80/5

Read Reviews (26)

"...3 years ago Mobile Loyalty Guide Mobilize your loyalty program and create experiences users love by digitizing your loyalty cards...." Case Study Sephora Southeast Asia (SEA)
create engagement based loyalty

4.80/5

Read Reviews (5)

customise loyalty program

4.80/5

Read Reviews (3)

identify target customers

4.80/5

Read Reviews (1)

track program performance

4.80/5

Read Reviews (1)

Campaign Management with Mobile, E-Mail and Promotions

4.81/5

Read Reviews (15)

"...We have the expertise and partnerships to help you integrate with leading campaign management, email, CRM and analytics solutions. ..." Mobile Engagement Platform Integrations
PEER EXPERIENCES
Engagement Management with Mobile and Text SMS

4.96/5

Read Reviews (125)

"...Mobile marketing solution that helps businesses to manage mobile marketing and customer engagement through third-party integrations...." Peer review from Vibes
engaging and following up

4.96/5

Read Reviews (97)

Loyalty Management with Mobile

4.80/5

Read Reviews (26)

"...3 years ago Mobile Loyalty Guide Mobilize your loyalty program and create experiences users love by digitizing your loyalty cards...." Case Study Sephora Southeast Asia (SEA)
create engagement based loyalty

4.80/5

Read Reviews (5)

customise loyalty program

4.80/5

Read Reviews (3)

identify target customers

4.80/5

Read Reviews (1)

track program performance

4.80/5

Read Reviews (1)

Campaign Management with Mobile, E-Mail and Promotions

4.81/5

Read Reviews (15)

"...We have the expertise and partnerships to help you integrate with leading campaign management, email, CRM and analytics solutions. ..." Mobile Engagement Platform Integrations

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 703 insights from peers and experts to help you assess how these Vibes Platform use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Eric Gohs

Vice President of Marketing Strategy

Lane Bryant

We are continually impressed with the momentum and progress we’ve seen through working with Vibes to grow the mobile programs for Lane Bryant, Cacique, Catherines, and Lane Bryant Outlet. Mobile plays an integral role in fostering deeper, more personal relationships with our customers, and in highl...ighting the benefits of visiting our stores.

Testimonial By Eric Gohs

Chipotle Mexican Grill

Since joining Vibes, we’ve seen our database grow 833%. Our average Apple Wallet install rate is phenomenal, at 42%—and our wallet redemption rates are 67%—compared to traditional marketing redemptions in the teens. Testimonial By Chipotle Mexican Grill
CUSTOMERS TESTIMONIALS

Eric Gohs

Vice President of Marketing Strategy

Lane Bryant

We are continually impressed with the momentum and progress we’ve seen through working with Vibes to grow the mobile programs for Lane Bryant, Cacique, Catherines, and Lane Bryant Outlet. Mobile plays an integral role in fostering deeper, more personal relationships with our customers, and in highl...ighting the benefits of visiting our stores.

Testimonial By Eric Gohs

Chipotle Mexican Grill

Since joining Vibes, we’ve seen our database grow 833%. Our average Apple Wallet install rate is phenomenal, at 42%—and our wallet redemption rates are 67%—compared to traditional marketing redemptions in the teens. Testimonial By Chipotle Mexican Grill

Case Studies

COMPANY CASE STUDIES
Case Study Sephora Southeast Asia (SEA)

How Sephora SEA Increased App Downloads & Consumer Engagement with SMS

Read More

Popular Business Setting

for Vibes Platform

Top Industries

  • Media Production
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Vibes Platform to Enhance customer relationships and Improve brand engagement

Peer and Expert Opinion on Features

for Vibes Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.80/5

Read Reviews (63)
Alerts: popups & Notifications

4.73/5

Read Reviews (36)
Gamification

4.70/5

Read Reviews (11)
Rewards

4.63/5

Read Reviews (9)
Ticketing

4.49/5

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Personalization

4.80/5

Read Reviews (63)
Alerts: popups & Notifications

4.73/5

Read Reviews (36)
Gamification

4.70/5

Read Reviews (11)
Rewards

4.63/5

Read Reviews (9)
Ticketing

4.49/5

Read Reviews (7)

IT and Other Capabilities

for Vibes Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.70/5

Read Reviews (44)
Data Import

4.58/5

Read Reviews (42)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.70/5

Read Reviews (44)
Data Import

4.58/5

Read Reviews (42)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5

Read Reviews (24)
Email Support

3.15/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5

Read Reviews (24)
Email Support

3.15/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.45/5

Read Reviews (8)
Analytics

4.72/5

Read Reviews (57)
Custom Reports

4.64/5

Read Reviews (74)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.45/5

Read Reviews (8)
Analytics

4.72/5

Read Reviews (57)
Custom Reports

4.64/5

Read Reviews (74)

Failure Risk Guidance Security Report

?

for Vibes Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Vibes Platform

Vendor Profile Details

Company Name

Vibes

Company Website

https://www.vibes.com/

HQ Location

300 W. Adams St.,, 7th Floor, Chicago, IL 60606, US

Employees

101-250

Social

Financials

Series B