Vibes Platform Overview
Vibes Platform is a mobile marketing software that helps to connect mobile customers where ever they are. It helps to improve brand engagement and increase sales and revenue.
Vibes helps to define, create, and deliver personalized mobile moments across all mobile channels. It provides customers the mobile experience and builds relationships with them on the channel they prefer like SMS, MMS, Push, Wallet, Messaging Apps, or all of them.
Some of its features include creating and managing cross-channel campaigns to deliver conversations across the customers, connect with mobile customers at the right moment, optimize campaign performance with AI-driven insights, and a whole lot more.
Cuspera Reviews
43 buyers and buying teams have used Cuspera to assess how well Vibes Platform solved their Mobile Marketing needs. Cuspera uses 402 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Business Priorities
Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities peers achieved using Vibes Platform.
Use Cases
Peers recommend Engagement Management , Loyalty Management , Campaign Management , as the business use cases that they have been most satisfied while using Vibes Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Mobile |
4.95/5 ★ |
"...A home services customer using Vibes was able to generate a 238 percent increase in customer engagement by streamlining the customer experience...." Mobile Marketing Leader Vibes Integrates Infutor ID Max to Help Brands Personalize Customer Engagement |
| engaging and following up |
4.95/5 ★ |
|
| Loyalty Management with Mobile, Promotions and Text SMS |
4.73/5 ★ |
"...Activate your audience by creating automated personalized messages for offers, service, and loyalty based on customer behaviors, location, and attributes. ..." SMS & MMS Vibes |
| create engagement based loyalty |
3.70/5 ★ |
|
| Campaign Management with Mobile |
4.74/5 ★ |
"...By being the leader in mobile marketing for over 20 years, Vibes has partnered with more than 150 global brands, including Gap, Amazon, Discover, The Home Depot, Chipotle and Lane Bryant, to run sophisticated mobile marketing campaigns across SMS, MMS, mobile wallet, push and other messaging channels...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Mobile |
4.95/5 ★ |
"...A home services customer using Vibes was able to generate a 238 percent increase in customer engagement by streamlining the customer experience...." Mobile Marketing Leader Vibes Integrates Infutor ID Max to Help Brands Personalize Customer Engagement |
|
| engaging and following up |
4.95/5 ★ |
| Loyalty Management with Mobile, Promotions and Text SMS |
4.73/5 ★ |
"...Activate your audience by creating automated personalized messages for offers, service, and loyalty based on customer behaviors, location, and attributes. ..." SMS & MMS Vibes |
|
| create engagement based loyalty |
4.73/5 ★ |
| Campaign Management with Mobile |
4.74/5 ★ |
"...By being the leader in mobile marketing for over 20 years, Vibes has partnered with more than 150 global brands, including Gap, Amazon, Discover, The Home Depot, Chipotle and Lane Bryant, to run sophisticated mobile marketing campaigns across SMS, MMS, mobile wallet, push and other messaging channels...." Peer review |
|
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 402 insights from peers and experts to help you assess how these Vibes Platform use cases fit your Mobile Marketing needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Sephora Southeast Asia (SEA)Read More |
Popular Business Setting
for Vibes Platform
Top Industries
- Media Production
- Marketing and Advertising
- Consumer Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Vibes Platform to Increase customer life time value and Enhance customer relationships
Peer and Expert Opinion on Features
for Vibes Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (54) |
| Alerts: popups & Notifications | Read Reviews (32) |
| Gamification | Read Reviews (8) |
| Rewards | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (54) |
| Alerts: popups & Notifications | Read Reviews (32) |
| Gamification | Read Reviews (8) |
| Rewards | Read Reviews (6) |
IT and Other Capabilities
for Vibes Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (11) |
| Data Import | Read Reviews (9) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (11) |
| Data Import | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (11) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (11) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (27) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (27) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for Vibes Platform
Overall Risk Meter
Top Failure Risks for Vibes Platform
Vendor Profile Details
Company Name
Vibes
Company Website
https://www.vibes.com/HQ Location
300 W. Adams St.,, 7th Floor, Chicago, IL 60606, US
Employees
101-250
Social
Financials
Series B
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