Vibes Platform Overview

Vibes Platform is a mobile marketing software that helps to connect mobile customers where ever they are. It helps to improve brand engagement and increase sales and revenue.

Vibes helps to define, create, and deliver personalized mobile moments across all mobile channels. It provides customers the mobile experience and builds relationships with them on the channel they prefer like SMS, MMS, Push, Wallet, Messaging Apps, or all of them.

Some of its features include creating and managing cross-channel campaigns to deliver conversations across the customers, connect with mobile customers at the right moment, optimize campaign performance with AI-driven insights, and a whole lot more.

Cuspera Reviews

43 buyers and buying teams have used Cuspera to assess how well Vibes Platform solved their Mobile Marketing needs. Cuspera uses 402 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities peers achieved using Vibes Platform.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Build Brand Awareness
  • Launch New Products
  • Increase Average Basket Value
  • Improve Consistency
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Loyalty Management , Campaign Management , as the business use cases that they have been most satisfied while using Vibes Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile

4.95/5

Read Reviews (87)

"...A home services customer using Vibes was able to generate a 238 percent increase in customer engagement by streamlining the customer experience...." Mobile Marketing Leader Vibes Integrates Infutor ID Max to Help Brands Personalize Customer Engagement
engaging and following up

4.95/5

Read Reviews (71)

Loyalty Management with Mobile, Promotions and Text SMS

4.73/5

Read Reviews (13)

"...Activate your audience by creating automated personalized messages for offers, service, and loyalty based on customer behaviors, location, and attributes. ..." SMS & MMS Vibes
create engagement based loyalty

3.70/5

Read Reviews (1)

Campaign Management with Mobile

4.74/5

Read Reviews (10)

"...By being the leader in mobile marketing for over 20 years, Vibes has partnered with more than 150 global brands, including Gap, Amazon, Discover, The Home Depot, Chipotle and Lane Bryant, to run sophisticated mobile marketing campaigns across SMS, MMS, mobile wallet, push and other messaging channels...." Peer review
PEER EXPERIENCES
Engagement Management with Mobile

4.95/5

Read Reviews (87)

"...A home services customer using Vibes was able to generate a 238 percent increase in customer engagement by streamlining the customer experience...." Mobile Marketing Leader Vibes Integrates Infutor ID Max to Help Brands Personalize Customer Engagement
engaging and following up

4.95/5

Read Reviews (71)

Loyalty Management with Mobile, Promotions and Text SMS

4.73/5

Read Reviews (13)

"...Activate your audience by creating automated personalized messages for offers, service, and loyalty based on customer behaviors, location, and attributes. ..." SMS & MMS Vibes
create engagement based loyalty

4.73/5

Read Reviews (1)

Campaign Management with Mobile

4.74/5

Read Reviews (10)

"...By being the leader in mobile marketing for over 20 years, Vibes has partnered with more than 150 global brands, including Gap, Amazon, Discover, The Home Depot, Chipotle and Lane Bryant, to run sophisticated mobile marketing campaigns across SMS, MMS, mobile wallet, push and other messaging channels...." Peer review

14+ more Business Use Cases

Our AI advisor, Wyz, harnessed 402 insights from peers and experts to help you assess how these Vibes Platform use cases fit your Mobile Marketing needs.

Case Studies

COMPANY CASE STUDIES
Case Study Sephora Southeast Asia (SEA)

How Sephora SEA Increased App Downloads & Consumer Engagement with SMS

Read More

Popular Business Setting

for Vibes Platform

Top Industries

  • Media Production
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Vibes Platform to Increase customer life time value and Enhance customer relationships

Peer and Expert Opinion on Features

for Vibes Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.83/5

Read Reviews (54)
Alerts: popups & Notifications

4.72/5

Read Reviews (32)
Gamification

4.64/5

Read Reviews (8)
Rewards

4.50/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.83/5

Read Reviews (54)
Alerts: popups & Notifications

4.72/5

Read Reviews (32)
Gamification

4.64/5

Read Reviews (8)
Rewards

4.50/5

Read Reviews (6)

IT and Other Capabilities

for Vibes Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.18/5

Read Reviews (11)
Data Import

4.04/5

Read Reviews (9)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.18/5

Read Reviews (11)
Data Import

4.04/5

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.64/5

Read Reviews (11)
Chat Support

3.15/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.64/5

Read Reviews (11)
Chat Support

3.15/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.86/5

Read Reviews (2)
Analytics

4.72/5

Read Reviews (27)
Custom Reports

4.66/5

Read Reviews (35)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.86/5

Read Reviews (2)
Analytics

4.72/5

Read Reviews (27)
Custom Reports

4.66/5

Read Reviews (35)

Software Failure Risk Guidance

?

for Vibes Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Vibes Platform

Vendor Profile Details

Company Name

Vibes

Company Website

https://www.vibes.com/

HQ Location

300 W. Adams St.,, 7th Floor, Chicago, IL 60606, US

Employees

101-250

Social

Financials

Series B