Salesforce Mobile Studio Overview

Salesforce Mobile Studio offers personalized marketing and automated journeys. Customer relationships are efficiently built using these engagement marketing tools.

Use Cases

Customers recommend Advertisement, Engagement Management, Content Curation, as the business use cases that they have been most satisfied with while using Salesforce Mobile Studio.

Other use cases:

  • Sending & Publishing Communications
  • Promotion Management
  • Market Research
  • Discount Management
  • Channel Marketing
  • Workflow Management
  • Products & Pricelist Management
See all use cases See less use cases

Business Priorities

Improve Brand Engagement and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Mobile Studio.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Improve ROI
See all business priorities See less business priorities

Salesforce Mobile Studio Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Mobile Studio works with different mediums / channels such as Website. Offline. On Premises etc.

Salesforce Mobile Studio's features include Personalization, Alerts: Popups & Notifications, Templates, etc. and Salesforce Mobile Studio support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Salesforce Mobile Studio analytics capabilities include Custom Reports, and Analytics.

Reviews

"Marketing Cloud allows us to be really focused on the experience of our community." - Bart Thornburg

Salesforce Mobile Studio, TelemetryTV, Cincopa, ScreenCloud Digital Signage, FeedOtter, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Mobile Studio

Top Industries

  • Human Resources
  • Non-Profit Organization Management
  • Marketing and Advertising

Popular in

  • Large Enterprise
  • Mid Market

Salesforce Mobile Studio is popular in Human Resources, Non-Profit Organization Management, and Marketing And Advertising and is widely used by Large Enterprise, and Mid Market,

Comprehensive Insights on Salesforce Mobile Studio Use Cases

What solutions does Salesforce Mobile Studio provide for Engagement Management?

How efficiently Does Salesforce Mobile Studio manage your Sending & Publishing Communications?

17+ more Business Use Cases

35 buyers and buying teams have used Cuspera to assess how well Salesforce Mobile Studio solved their Mobile Marketing needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salesforce Mobile Studio testimonial

Bart Thornburg

Senior Manager Of Email Marketing

WeddingWire

Marketing Cloud allows us to be really focused on the experience of our community. Testimonial By Bart Thornburg
CUSTOMERS TESTIMONIALS
Salesforce Mobile Studio testimonial

Bart Thornburg

Senior Manager Of Email Marketing

WeddingWire

Marketing Cloud allows us to be really focused on the experience of our community. Testimonial By Bart Thornburg

Case Studies

Wholesale

CASE STUDY Pidilite

Salesforce helped Pidilite automate sales and service processes. Teams now respond to customers much faster. First response time improved by 90%. First call resolution rates rose from 75% to 93%. The... Dr. Fixit app, built on Heroku, has over 50,000 downloads and helps contractors work better. Contractor engagement tripled with a custom field marketing app. Pidilite uses Salesforce to give customers and contractors better experiences.

Consumer Goods

CASE STUDY Jaipur Rugs

Salesforce helped Jaipur Rugs improve sales and service. The company used Sales Cloud, Service Cloud, Marketing Cloud, and Tableau. Lead-to-order management is now faster and more organized. Lead con...versions increased by 30%. Customer satisfaction improved by 40%. Employees answer queries faster and ship products quicker. Marketing automation helps Jaipur Rugs connect with customers in new ways.

Information Technology and Services

CASE STUDY VFS Global

VFS Global used Salesforce Sales Cloud, Service Cloud, MuleSoft, and Salesforce Platform to unify customer data and streamline workflows. The company wanted to fix fragmented data and improve service... for visa applications. With Salesforce, agents now have a 360-degree customer view and can resolve cases faster. About 4,570 users serve customers in 158 countries. VFS Global can now monitor SLAs daily and keep customer data secure. The solution improved speed, transparency, and compliance for global visa services.

Education

CASE STUDY REVA University

Salesforce Education Cloud helped REVA University digitize and automate the student lifecycle. The university unified student data, making it easy for students, parents, and teachers to access inform...ation. Admissions time dropped by 50% and onboarding effort fell by 30-40%. The student portal now supports over 16,000 students and 1,500 teachers. REVA University improved efficiency and created a seamless digital experience for all stakeholders.

Manufacturing

CASE STUDY Godrej & Boyce

Salesforce helped Godrej & Boyce unify customer data across 14 business units. The company replaced fragmented CRM systems with one platform. Sales reps now respond to leads in less than two hours. O...pportunity-to-order conversions increased by 10%. First response time for service requests improved by almost 8%. Godrej & Boyce delivers faster, more connected customer experiences with Salesforce.

Banking

CASE STUDY Kotak Mahindra Bank

Salesforce helped Kotak Mahindra Bank unify sales and service data. The bank automated loan approvals and improved cross-selling. Customers now get seamless omni-channel experiences. Kotak consolidat...ed 12 systems into one platform. Service requests are handled faster and more easily. The bank can now open digital accounts and process loans with less friction.

lightning

Peers used Salesforce Mobile Studio for advertisement and engagement management

Salesforce Mobile Studio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.72/5 ★

Read Reviews (31)
Analytics

4.02/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.72/5 ★

Read Reviews (31)
Analytics

4.02/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Salesforce Mobile Studio

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Mobile Studio

Salesforce, Inc. News

Product

Introducing Enterprise Knowledge powered by Data Cloud: Drive more accurate and trusted Agentforce responses with unstructured data.

Salesforce introduces Enterprise Knowledge powered by Data Cloud, enhancing Agentforce with unstructured data capabilities. This suite enables organizations to unlock and activate unstructured data, improving AI responses with accurate and trusted information. The integration of Zoomin's technology streamlines data access and processing, offering connectors to platforms like Zendesk and Google Drive. This innovation supports efficient customer service by providing comprehensive, personalized AI-driven answers.

Partnership

Salesforce and Sister Nivedita University launch CRM and AI skills lab in Eastern India

Salesforce and Sister Nivedita University have launched a CRM and AI skills lab in Kolkata, Eastern India. This partnership aims to train 1,000 students annually, providing Salesforce certifications and hands-on projects. The initiative includes a customized curriculum using Salesforce CRM platforms and emphasizes faculty development. The collaboration aligns with India's National Education Policy, aiming to enhance digital competencies in education.

Partnership

CSC Partners with Salesforce to Launch AI-Powered Grievance Redressal Platform for Rural India

Salesforce has partnered with Common Services Centres (CSC) to launch an AI-powered grievance redressal platform aimed at enhancing citizen services in rural India. This collaboration integrates Salesforce's Service Cloud and AI tools like Einstein Bots to improve service delivery and transparency for over 600,000 Village Level Entrepreneurs. The platform supports multilingual and mobile-first designs, facilitating digital governance across diverse regions.

Customer

Launching Salesforce in a newly formed global telecom - Infosys

A newly formed global telecommunications company, created from a demerger, successfully launched Salesforce as its new CRM system. Despite challenges like an abrupt CIO resignation and initial user expectations, the project focused on a people-centric approach, ensuring effective training and stakeholder engagement. The implementation addressed key pain points, met governance board expectations, and clarified system capabilities.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO