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Inside Sales Software 2026: Buyer’s Guide

Learn what is Inside Sales and how to choose the right Inside Sales software

What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

Read more about how companies in different industries are using Inside Sales software to drive results.

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Updated By Cuspera

Last updated: Sep 27, 2024

Popular Inside Sales Software

myphoner

Cold calling and call tracking software for sales teams supporting lead management and sales engagement

4.61

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myphoner Icon

myphoner

23.06
★★★★★
★★★★★
Cold calling and call tracking software for sales teams supporting lead management and sales engagement

Myphoner is a cloud-based Sales Cold Calling and Lead Management Solution. Its lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity. It provides a solution for freelancers and teams doing B2B cold calling.

Myphoner has a built-in queue which makes lead lists automatically available for the cold calling process. It ensures that all of the uploaded lead lists are organized, schedule callbacks, and the sales agent is provided with options to set when to make a callback and leads that require callbacks can be marked in the queue. Myphoner sends notifications to remind agents of follow-ups, whether they're working in the tool or not.

Myphoner features include using the powerful scheduler to stay on track and persistently follow-up on leads, capture and track leads, superior workflow for sales agents and their team, flexible Pipeline modeling and campaign setup, personalized campaign dashboard, send pre-defined, personalized follow-up emails with just a few clicks, outbound campaign management with elegant, yet powerful sales reports, never call someone twice with the same pitch, and more.

Testimonials

Justin Kessler

Entrepreneur

Market1

myphoner Icon
Highlights
Top Processes : Telemarketing,Engaging and following up,Engagement management
Top Features : Personalization,Templates,Dashboard

Vendor: Myphoner ApS

Company Size: 1-10

HQ Location: Færgevejen 4, Hundested, Copenhagen 3390, DK

Financials: PRIVATE

Servis.ai (formerly FreeAgent CRM)

Boost productivity with AI-powered task management.

4.60

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Servis.ai (formerly FreeAgent CRM) Icon

Servis.ai (formerly FreeAgent CRM)

23.00
★★★★★
★★★★★
Boost productivity with AI-powered task management.

FreeAgent CRM is a cloud-based platform that helps teams unlock productivity effortlessly. Its cloud-based sales, marketing, and customer service platform designed to help businesses nurture quality customer relationships. It helps to boost sales efficiency and gain revenue and more.

It empowers teams to increase sales and growth by delivering more value to customers and by increasing productivity with modern collaboration tools, enabling businesses to align teams, foster transparency, and increase revenue. It helps to boost key KPIs with full-funnel visibility, marketing-sales alignment, brand enforcement, sales enablement, and marketing project management. It boosts cycle times and follow-up with push notifications, email templates, customizable deal stages and automated task management.

Key features include contact management, prospect management, automated follow-ups, automated emails and phone call logging, pipeline management and sales forecasting, interactive sales dashboards, and more.

Testimonials

Royal Palm Properties

Servis.ai (formerly FreeAgent CRM) Icon
Highlights
Top Processes : Engagement management,Collaboration,Engaging and following up
Top Features : Personalization,Templates,Dashboard

Vendor: FreeAgent CRM

Company Size: 11-50

HQ Location: 2201 Broadway, Suite 702, Oakland, California 94612, US

Financials: SEED

ConnectAndSell InstantResponse

Instant lead response

4.00

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ConnectAndSell InstantResponse Icon

ConnectAndSell InstantResponse

20.00
★★★★★
★★★★★
Instant lead response

ConnectAndSell InstantResponse is a Managed Service that dramatically improves the responsiveness and performance of the inside sales team.

Inside sales professionals using patented tools and processes deliver qualified leads to the sales force faster, more cost-effectively, and with a sub-5-minute response for inbound leads. It helps with qualified marketing leads called in under 5 minutes, automated persistence until lead is reached and hot transfer qualified leads to sales.

Testimonials

Ken Narita

Trinet

ConnectAndSell InstantResponse Icon
Highlights
Top Processes : Telemarketing,Generation of new leads,Lead management

Vendor: ConnectAndSell Inc

Founded: 2007

Company Size: 101-250

HQ Location: 50 University Avenue Suite B 310 Los Gatos, CA 95030

Financials: PRIVATE

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Inside Sales Buyer's Guide

In this section, you will find

What is Inside Sales Software?

What is Inside Sales Software?

Inside Sales

Inside sales, also known as remote sales or virtual sales, are mainly involved with identifying leads, nurturing them, and in some cases converting them to customers over phone or email. Inside sales teams are highly skilled people who usually deal with high ticket purchases in B2B or B2C context.

Inside Sales Software is a set of tools that assists the Inside Sales team in their lead qualification, lead nurturing and outbound connect activities.

What is Inside Sales Software?

Which of these 43 Inside Sales software fit your needs?

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43 Inside Sales Software

Analytic Call Tracking

Analytic Call Tracking-Hosted Call Tracking Service

4.38

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Analytic Call Tracking Icon

Analytic Call Tracking

4.38
★★★★★
★★★★★
Analytic Call Tracking-Hosted Call Tracking Service

Analytic Call Tracking helps to boost sales by enabling to know the marketing channels that trigger customer phone calls. It is designed for agencies and businesses and allows them to host their call tracking service.

Highlights
Top Business Usecases : Sales call management,Tracking & monitoring communications,Communication management
Top Features : Recording,SEO,Dashboard
Analytic Call Tracking Icon

Vendor: Analytic Call Tracking, LLC.

Company Size: NA

HQ Location: South Burlington, VT

Financials: NA

CallBox

Call tracking and cloud phone system solution

4.36

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CallBox Icon

CallBox

4.36
★★★★★
★★★★★
Call tracking and cloud phone system solution

CallBox provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. It uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,Personalization,Dashboard
CallBox Icon

Vendor: CallBox

Company Size: 501-1000

HQ Location: 1505 Federal Street, Suite 200, Dallas, Texas 75201, US

Financials: PRIVATE

Aircall.io

Aircall | Cloud Call Center Software & Business Phone System

4.36

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Aircall.io Icon

Aircall.io

4.36
★★★★★
★★★★★
Aircall | Cloud Call Center Software & Business Phone System

Aircall is a cloud-based phone system designed for teams like customer support, Call centers and sales teams with an organization. It is a complete VoIP system that helps manage and contact customers irrespective of where they are located and without having to set up physical phone lines.

Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Recording,Personalization,Live monitoring
Aircall.io Icon

Vendor: Aircall.io, Inc

Company Size: 101-250

Financials: SERIES B

Outreach

Sales Engagement Platform, Sales Automation Software

4.35

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Outreach Icon

Outreach

4.35
★★★★★
★★★★★
Sales Engagement Platform, Sales Automation Software

Outreach is a Sales Engagement Platform usable by Marketing, Sales Development, and other Customer facing teams such as the Closing and Success teams.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Personalization,Templates,Recording
Outreach Icon

Vendor: Outreach Corporation

Founded: 2013

Company Size: 251-500

HQ Location: 333 Elliott Ave W, Seattle, WA 98119

Financials: SERIES E

Sales Sling

Sales Engagement tool that convert more leads to sales

4.32

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Sales Sling Icon

Sales Sling

4.32
★★★★★
★★★★★
Sales Engagement tool that convert more leads to sales

Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Gamification
Sales Sling Icon

Vendor: Sales Sling Financial Group, LLC

Company Size: NA

Financials: NA

Frontspin sales communication

A cloud-based sales communication and sales engagment tool that helps reach up to 3x more prospects and close more deals

4.28

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Frontspin sales communication Icon

Frontspin sales communication

4.28
★★★★★
★★★★★
A cloud-based sales communication and sales engagment tool that helps reach up to 3x more prospects and close more deals

FrontSpin is a cloud-based Sales Communication platform for Sales teams for enhancing Sales Communications and streamlining Sales processes.

Highlights
Top Business Usecases : Communication management,Sales call management,Call recording
Top Features : Recording,Personalization,Alerts: popups & Notifications
Frontspin sales communication Icon

Vendor: FrontSpin, Inc.

Founded: 2014

Company Size: 11-50

HQ Location: 1730 S Amphlett Blvd., #213 San Mateo, CA 94402

Financials: PRIVATE

Toky

Business Phone System & Integrated VoIP Service

4.24

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Toky Icon

Toky

4.24
★★★★★
★★★★★
Business Phone System & Integrated VoIP Service
Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Personalization,Alerts: popups & Notifications
Toky Icon

Vendor: Toky Inc.

Company Size: 11-50

HQ Location: 530 Lytton Ave 2nd Floor, Palo Alto, CA 94301, US

Financials: SEED

Dialpad Ai Voice

AI business phone system to improve your workflows and customer experience

4.24

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Dialpad Ai Voice Icon

Dialpad Ai Voice

4.24
★★★★★
★★★★★
AI business phone system to improve your workflows and customer experience

Dialpad Ai Voice is a cloud-based phone system that makes connecting teams easier with voice, messaging, and integrations across existing devices. It helps to improve internal communication, increase sales and revenue, and shorten ramp-up time.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : null,Personalization,Recording
Dialpad Ai Voice Icon

Vendor: Dialpad

Founded: 2011

Company Size: 501-1000

HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US

Financials: SERIES F

Salesforce Engage

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

4.20

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Salesforce Engage Icon

Salesforce Engage

4.20
★★★★★
★★★★★
Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Templates,Personalization,Dashboard
Salesforce Engage Icon

Vendor: Salesforce, Inc.

Founded: 1999

Company Size: 10001+

HQ Location: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Financials: IPO

ConnectAndSell

Customer Engagement Software for best sales people, more live conversations with qualified prospects.

4.19

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ConnectAndSell Icon

ConnectAndSell

4.19
★★★★★
★★★★★
Customer Engagement Software for best sales people, more live conversations with qualified prospects.

ConnectAndSell is a cloud sales acceleration platform for sales teams to connect with prospects and increase sales engagement.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Telemarketing
Top Features : Personalization,Recording,Alerts: popups & Notifications
ConnectAndSell Icon

Vendor: ConnectAndSell Inc

Founded: 2007

Company Size: 101-250

HQ Location: 50 University Avenue Suite B 310 Los Gatos, CA 95030

Financials: PRIVATE

Gryphon.ai

Conversation intelligence platform for call coaching and guided selling

4.18

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Gryphon.ai Icon

Gryphon.ai

4.18
★★★★★
★★★★★
Conversation intelligence platform for call coaching and guided selling

The Gryphon.ai is an end-to-end sales acceleration platform with a carrier-grade network infused with business intelligence and artificial intelligence. It allows for faster onboarding, improved top-of-funnel activity, accelerated deals through the funnel, streamlined customer onboarding, and reduced compliance risks. It helps to accelerate pipeline, advance deals and close more revenue faster than ever before.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,Dashboard,Personalization
Gryphon.ai Icon

Vendor: Gryphon Networks Corp

Founded: 1995

Company Size: 51-100

HQ Location: 1st Floor, Bonitas Office Park East, Southgate, Tyger Waterfront, Carl Cronje Drive, Tyger Valley, Bellville, 7530

Financials: PRIVATE

Salesforce Essentials

Build stronger customer relationships, with the CRM built for small business

4.17

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Salesforce Essentials Icon

Salesforce Essentials

4.17
★★★★★
★★★★★
Build stronger customer relationships, with the CRM built for small business

Salesforce Essentials is the vendor's small business plan for its CRM (Sales Cloud) and customer support (Service Cloud) solutions. It is designed for a small sales team to sell smarter and faster with the help of the app's built-in intelligence. It helps to acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Engagement management,Helpdesk management,Engaging and following up
Top Features : Personalization,Ticketing,Recording
Salesforce Essentials Icon

Vendor: Salesforce, Inc.

Founded: 1999

Company Size: 10001+

HQ Location: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Financials: IPO

FastCall

Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

4.16

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FastCall Icon

FastCall

4.16
★★★★★
★★★★★
Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

Fastcall is a sales engagement platform. It is a phone, SMS, mobile, and video dialer built for Salesforce that increases the productivity and revenue potential by automating manual CRM tasks.

Highlights
Top Business Usecases : Sales call management,Call recording,Contact list management
Top Features : Recording
FastCall Icon

Vendor: Fastcall, Inc.

Company Size: 1-10

HQ Location: Hollywood, CA

Financials: SEED

Lightning Dialer

an outbound calling product with the option to add inbound calling functionality.

4.02

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Lightning Dialer Icon

Lightning Dialer

4.02
★★★★★
★★★★★
an outbound calling product with the option to add inbound calling functionality.

Lightning Dialer is an outbound calling system that allows to add inbound calling functionality. It helps to enter new markets and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Helpdesk management,Sales call management
Top Features : Personalization,Recording,Predictive intelligence
Lightning Dialer Icon

Vendor: Salesforce, Inc.

Founded: 1999

Company Size: 10001+

HQ Location: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Financials: IPO

MaTelSo

Leading marketing tool for evaluating telephone calls

4.00

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MaTelSo Icon

MaTelSo

4.00
★★★★★
★★★★★
Leading marketing tool for evaluating telephone calls

matelso GmbH is one of the leading providers of MarTech solutions and platforms for communication-based lead management, Call Tracking, online and digital marketing, and Digital Customer Experience. For more than 15 years, the 40-strong team based in Kaiserslautern, Germany, has been setting innovative trends and helping its customers optimize their marketing campaigns and spending. In addition, matelso empowers companies to set up more efficient and better sales, customer care, decision-making, and communication base lead management processes – using turnkey and cloud-based technology. Everything can be seamlessly integrated with third-party systems such as CRM or analytics tools. This is a real win-win situation that is trusted by well-known companies and brands such as the Autoscout24 and Immoscout24 portals, the agency moccamedia, the electronics retailer Euronics, the car manufacturer Nissan, and telecommunications companies such as Vodafone and Telefonica.

Highlights
Top Business Usecases : Tracking & monitoring communications,Communication management,Advertisement
MaTelSo Icon

Vendor: matelso GmbH

Company Size: 11-50

HQ Location: Heilbronner Str. 150 Stuttgart, DE

Financials: PRIVATE

TrackDrive

Trackdrive | Powerful call analytics and web-lead to inbound call automation

4.00

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TrackDrive Icon

TrackDrive

4.00
★★★★★
★★★★★
Trackdrive | Powerful call analytics and web-lead to inbound call automation

TrackDrive is a call tracking tool that enables marketing businesses to identify and route calls, capture leads from social media, send bulk notifications, optimize keywords and more.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : SEM,Alerts: popups & Notifications,Recording
TrackDrive Icon

Vendor: TrackDrive, LLC.

Company Size: 1-10

HQ Location: 3578 Hartsel Dr Colorado Springs, Colorado 80920, US

Financials: PRIVATE

eyecall

Sales tools software for more sales on the phone

4.00

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eyecall Icon

eyecall

4.00
★★★★★
★★★★★
Sales tools software for more sales on the phone

Eyecall is a cloud-based digital solution, which connects telephone based acquisition with the advantages of video communication and online presentation. It helps to remove some of the hurdles in the classic telesales. It is a sales tool for sales on the phone. It is useful for business and sales representatives to keep an overview of employees and their customers.

Highlights
Top Business Usecases : Public relations,Telemarketing,Generation of new leads
eyecall Icon

Vendor: eyecandylab GmbH

Company Size: NA

Financials: NA

Orum

A sales engagement platform that leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get the reps into live conversations quickly.

3.91

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Orum Icon

Orum

3.91
★★★★★
★★★★★
A sales engagement platform that leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get the reps into live conversations quickly.

Orum a Sales Engagement Platform, leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get the reps into live conversations quickly. It helps to improve efficiency and increase sales and revenue.

Highlights
Top Business Usecases : Telemarketing,Workflow management,Contact list management
Orum Icon

Vendor: Orum.

Company Size: NA

HQ Location: San Francisco, California 94122, US

Financials: NA

Intelliverse

Sales Software & Lead Management Solutions

3.71

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Intelliverse Icon

Intelliverse

3.71
★★★★★
★★★★★
Sales Software & Lead Management Solutions

Intelliverse is a sales software and lead management solution designed for sales professionals to help increase customer engagement, improve team productivity and enhance revenue.

Highlights
Top Business Usecases : Account management,Generation of new leads,Contact list management
Top Features : Personalization,Alerts: popups & Notifications
Intelliverse Icon

Vendor: Intelliverse

Company Size: 101-250

HQ Location: 701 E Plano Parkway, Suite 408, Plano, TX 75074

Financials: PRIVATE