Real-World Case Studies and Customer Success Stories with Epicor Software Corporation

Epicor Kinetic and Epicor IP&O helped Tilton Group achieve 99. 5% service levels and near-perfect inventory. The company moved from...manual, paper-based processes to automated, cloud-based ERP. AI-driven forecasting improved demand planning and reduced inventory discrepancies. Real-time data enabled better financial control and resource allocation. Tilton Group now makes faster, more accurate business decisions with integrated ERP and forecasting tools.
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Epicor Kinetic helped Thomas Dudley Ltd, a UK manufacturing group, unify five businesses on a single platform. The company improved... delivery flexibility by integrating with third-party logistics, saving over £100k per year. Epicor enabled real-time stock visibility and better eCommerce operations. Custom analytics and reporting supported smarter decisions and manufacturing efficiency. Integration and customization were key to meeting complex business needs.
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Epicor Kinetic helped Techcomp Group, a leading scientific instrument manufacturer, gain better control and visibility over its global operations. The company replaced... manual processes with automated price controls and standardized production tracking. Epicor enabled improved supply chain management, helping Techcomp adapt to longer lead times and plan procurement more effectively. With enhanced data, Techcomp now makes smarter investment decisions and identifies profitable products. The solution also improved inventory management and quality control at their Shanghai facility.
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Epicor Kinetic helped Stephen Gould automate manual workflows and move to a paperless system. The company reduced project lead times... from months to weeks. Over 40 global sites gained real-time visibility into operations. Automation Studio enabled fast integration and reduced errors. Stephen Gould now tracks costs and workflows more efficiently across all locations.
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Epicor Kinetic helped Steel Blue improve order preparation time by 10-15%. The company needed a flexible solution to manage shipping... and receiving across multiple warehouses. Epicor became the foundation for finance, customer service, supply chain, and manufacturing operations. Real-time dashboards and analytics gave managers better productivity data. Customer service improved, and order consolidation became easier for both staff and customers.
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Epicor Kinetic helped RMF Systems manage a 70% increase in global demand without hiring more staff. The company switched from... paper-based warehouse processes to digital workflows using Epicor Mobile Warehouse. Cloud migration enabled real-time data sharing across offices in multiple countries. Employees found Epicor easy to use, improving efficiency and reducing costs. RMF Systems now meets industry standards and delivers products on time worldwide.
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Epicor Kinetic helped PT. Mowilex Indonesia modernize operations by moving to a cloud-based ERP. The company eliminated manual upgrades and... gained real-time data insights with Power BI integration. Teams now make faster decisions and collaborate better across departments. Epicor enabled accurate carbon accounting and streamlined compliance with Indonesian tax rules. Mowilex improved sustainability reporting and is ready for future growth.
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Epicor Kinetic helped Progressive Technology Group grow from 80 to over 240 employees and triple revenue. The company replaced manual,... paper-based systems with Epicor Kinetic, improving data transparency and automating processes. Real-time dashboards and KPI monitoring enabled faster, more accurate decision-making. Epicor Kinetic supported rapid pivots, like mass-producing ventilator parts during COVID and advancing additive manufacturing. The flexible ERP platform was key to scaling operations and meeting complex customer demands.
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Epicor IP&O helped Procon Products, a leading pump manufacturer, improve inventory planning. Procon faced issues with excess stock and missed... deliveries due to gaps between sales and purchasing. With Epicor IP&O, they gained better demand forecasting and collaborative planning. Integration with Epicor Kinetic ERP enabled real-time data sharing. This led to more accurate sales projections, optimal inventory levels, and improved on-time deliveries.
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Epicor Kinetic helped Pharmapac modernize its operations by moving ERP to the cloud. The company reduced costly upgrades and server... maintenance, improving security and uptime. Employees now access ERP data from any device, speeding up warehouse scanning and shipments. Real-time business intelligence supports sustainability and financial management. Pharmapac can now focus more on business growth and less on IT issues.
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Epicor Kinetic helped OnOff Electric Company automate and streamline manufacturing processes. Before Epicor, half of costs were calculated manually and... visibility into production was low. The ERP system enabled real-time financial integration and improved process transparency. Implementation took just five months, with rapid onboarding for new factories. OnOff reduced raw material inventory from 10% to 7% and gained detailed productivity data. The company now benefits from continuous productivity and better decision-making.
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Olympus Group used Epicor Kinetic, CPQ, and Prism to improve efficiency and sales processes. They moved from manual spreadsheets to... automated quoting with CPQ, making sales faster and more accurate. Epicor Prism's AI tools helped staff get answers quickly and use data to make better decisions. The company expects up to 20% operational improvement and aims to produce and sell more without adding staff. Faster delivery and better resource use help Olympus stay competitive in custom printing and mascot costume manufacturing.
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Epicor Kinetic helped Novaria Group, a leading aerospace manufacturer, unify business data and processes. The company migrated eight of its... 18 business units to Epicor's cloud platform, improving visibility and enabling shared services. Novaria reduced audit costs and standardized procedures across units. Data-driven insights led to better cost control and supplier leverage. Epicor's cloud solution also supported compliance for defense contracts.
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Epicor Kinetic helped Miller UK get better business information. The old ERP system could not keep up with Miller's global... growth. Epicor Kinetic gave Miller clear data on costs and profits. Miller improved order tracking, supply chain, and inventory control. The company reduced the number of systems used. Miller can now answer customer questions faster and plans to double revenue in the next years.
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Epicor Kinetic and Epicor Prism helped Madsen's Custom Cabinets streamline data and boost productivity. The company moved to cloud ERP... for better usability and remote access. Epicor Prism's AI features automate project updates and improve communication. The solution supports multiple languages for a diverse workforce. Meetings are now more efficient, freeing up key staff for strategic work.
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Epicor Kinetic helped INCOE International Europe standardize global operations. The company unified processes across sites and reduced production delays. They... implemented the ERP system with zero downtime. INCOE now manages projects faster and delivers better customer service. The new system supports global collaboration and shortens lead times. Teams benefit from personalized dashboards and improved productivity.
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Epicor Kinetic helped Greenpaper cut month-end closing time from 25 days to just 2 days. The cloud ERP improved inventory... management, reducing waste and boosting production line efficiency by 6%. Automated billing sped up invoicing, and real-time data enabled accurate delivery dates for customers. Greenpaper also reduced energy use and improved traceability, meeting both customer and government requirements. Integration with other business systems and always up-to-date features added further value.
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Epicor FP&A helped Flow-Rite cut budget creation time from three days in Excel to just a few hours. The team moved... from manual, error-prone spreadsheets to a structured, easy-to-manage workflow. Eight finance staff now use Epicor FP&A for budgeting and reporting. Reports are faster and more accessible, giving the finance team more independence. Flow-Rite rates Epicor FP&A highly for improving accuracy and efficiency in financial planning.
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Epicor Kinetic helped FARAD Heat Exchangers S. A. automate pre-costing and production planning. The company gained real-time insight into costs...and improved coordination between sales and production. FARAD reduced workflow idle times and data entry errors. They consolidated over 700 production methods into five product configurators. Each department now builds reports and dashboards to track performance.
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Epicor Kinetic helped Boers & Co Precision Solutions Group automate production and logistics. The company integrated robots and IoT with... Epicor to boost productivity and traceability. Real-time data from Epicor Kinetic enabled fast response to supply chain changes and customer needs. Automated shipping with Epicor Quick Ship improved delivery accuracy and reduced environmental impact. The ERP system allowed flexible, remote work and proactive maintenance. Boers & Co now adapts quickly to market shifts and supports high standards in medical device manufacturing.
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Ascend with Epicor helped VMC Group move their ERP to the cloud. The migration process was simple and fast. VMC... Group used Epicor's tools to convert their database and customizations in just a few hours. The company found the transition easy and efficient. They now have access to modern ERP features and improved security. This cloud migration supports their growth and innovation goals.
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Epicor Kinetic helped Abu Dhabi Precast (ADP) gain real-time insight into project costs. The company can now track budgets and... expenses for each phase of manufacturing, transport, and installation. Automation lets ADP spot budget overruns quickly, even across 40 projects at once. Cloud deployment enabled remote rollout during the pandemic. ADP expects at least a 5% increase in raw material efficiency and full ROI within two years.
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Epicor Prophet 21 helped Womack Machine Supply cut IT costs and boost ROI. The company moved from a costly, hard-to-maintain... ERP to Prophet 21. Their IT team now spends less time on support and more on strategic projects. Custom business rules and easy integrations let them adapt the system to their needs. Womack exceeded their expected ROI timeline and expects continued positive returns.
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Epicor Kinetic gave Wisconsin Converting real-time reporting and improved process visibility. Before Epicor, teams used manual Excel reports and struggled... with duplicate data entry. The new system connected manufacturing and front office, eliminating double entry and enabling on-demand insights. Epicor Quick Ship streamlined shipping, grouping orders for efficiency. Inventory management shifted from guesswork to data-driven planning, boosting productivity and reducing costs.
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Epicor ARM Cloud helped Westfall Technik improve procurement. The company integrated Epicor ARM with supplier eCommerce accounts. This let staff... pull shopping carts into requisitions and automate approvals. The PunchOut feature gave direct access to supplier catalogs and real-time pricing. Westfall Technik gained better budget control and negotiated price breaks with suppliers. The cloud solution enabled team members to manage requests from any device.
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Epicor Kinetic and Epicor EDI helped Webster Industries automate and streamline its make-to-order manufacturing. Over half of quotes and orders... now use Epicor configurators, speeding up order processing. Migrating to Epicor EDI cut EDI errors by 75% and reduced issue resolution time by 90%. Real-time document transmission and integrated systems improved efficiency from sales to invoicing. The solution also helped Webster manage skilled labor shortages and lower costs.
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Epicor Kinetic helped Vital Technical Sdn. Bhd. improve sales reporting and inventory tracking. The company automated stock movement and delivery... tracking with dashboards and a mobile app. Real-time data visibility boosted production efficiency. Automation shortened shipping and billing cycles. These changes made forecasting and sales planning easier for the team.
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Epicor Kinetic and Epicor ECM helped Tuffaloy Products, Inc. modernize its business. The company replaced an outdated ERP system, gaining... real-time data and cloud access. On-time delivery rose from 80% to 92% in the US and from 65% to 90% in Canada. Manufacturing overtime costs dropped by 50%. Days sales outstanding fell from over 50 days to 35. Employees now use automated dashboards to track KPIs and feel more connected to the company mission.
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Tilton Group used Epicor Kinetic and Epicor IP&O to solve inventory and forecasting challenges. They moved from manual, paper-based processes... to automated, cloud-based ERP. The integration improved inventory accuracy, reducing discrepancies and enabling annual inventory checks. AI-driven forecasting helped them maintain 99.5% service levels and align budgeting with actual performance. The solution provided real-time data, better demand planning, and improved financial control.
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Epicor Kinetic helped Thomas Dudley Ltd, a UK manufacturing group, integrate five businesses on a single platform. The company improved... delivery flexibility by connecting with third-party logistics, saving over £100k per year. Real-time analytics and reporting enabled better business decisions and manufacturing efficiency. Integration with eCommerce platforms provided live stock updates and enhanced online operations. Epicor's customizable system supported Thomas Dudley's need for control and flexibility across all business units.
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Epicor Kinetic helped Techcomp Group, a leading scientific instrument manufacturer, automate price controls and standardize production tracking. The company replaced... manual Excel processes with clear approval workflows and gained better visibility into profit margins. Epicor improved supply chain management, enabling faster planning and procurement decisions. Techcomp now uses data-driven insights to guide investments and product strategy. Inventory management and quality control also improved with Epicor Mobile Warehouse.
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Epicor Kinetic helped TASi Measurement standardize global operations and automate processes. After implementation, inventory dropped by 40% and invoice processing... time fell from 22 days to 2 days. The company saved over $300,000 in IT costs and 30 hours annually. Epicor Kinetic enabled a unified chart of accounts and supported paperless initiatives for sustainability. The ERP platform provided a foundation for growth and improved efficiency across 16 business units.
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Epicor Kinetic helped Steel Blue improve order preparation time by 10-15%. The company needed a flexible ERP to manage shipping,... receiving, and real-time data across multiple warehouses. Epicor became the foundation for finance, customer service, supply chain, and manufacturing operations. Managers gained access to productivity data and best practices for distribution. Customer service improved, and order consolidation became easier for global operations.
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Epicor Kinetic helped Specialty Screw Corporation move from an outdated on-premises ERP to a cloud-based system. The company had fallen... five years behind on upgrades, causing compliance and operational challenges. With Epicor Kinetic in the cloud, they now get automatic updates and no longer need to manage hardware or security. Their IT team can focus on dashboards, reports, and user training. The move improved compliance with TS16949 and reduced IT workload.
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Epicor Kinetic and Advanced MES helped Sistema Plastics boost OEE from 75% to 85%. The company automated data collection and... reporting, linking ERP to its automated storage system. Epicor Data Analytics enabled daily production meetings and proactive analysis. Growth reached 20% year on year. Dashboards and customizations improved inventory and supply chain management.
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Epicor BisTrack helped Sears Trostel Lumber & Millwork boost retail margins by three points. The software's lean design cut time... spent on purchase orders from two hours to 15–20 minutes. Integrated dispatch features saved the company one full-time employee. Real-time data analysis reduced stock shortages and improved order fulfillment. Special order management lowered freight costs and improved delivery accuracy to 98%.
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Epicor Advanced MES helped Rutland Plastics Ltd. optimize machine use and reduce downtime. The company replaced old systems with Epicor... Kinetic, improving efficiency and scheduling. Real-time analytics enabled better resource planning and reduced scrap, energy, and paper use. Epicor also allowed Rutland Plastics to track and report carbon footprint per part, supporting sustainability goals. Barcodes and mobile warehouse tools streamlined inventory and proof-of-delivery processes.
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Epicor Kinetic helped RMF Systems manage a 70% growth in global demand without hiring more staff. The company replaced paper-based... warehouse processes with Epicor Mobile Warehouse, improving efficiency and reducing costs. RMF Systems digitized operations, automated logistics, and integrated data visualization with Microsoft Power BI. Regional offices in France and Spain now process orders and sales through Epicor, syncing automatically with headquarters. Epicor made compliance and data access easier, supporting ISO 9001 and ISO 14001 standards.
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Epicor Kinetic helped PT. Mowilex Indonesia modernize its operations by moving to a cloud-based ERP. The company eliminated manual upgrades... and reduced IT hours, gaining real-time data insights through Power BI integration. Teams now make faster decisions and collaborate better with instant access to dashboards. Epicor enabled accurate carbon accounting, supporting sustainability certifications and compliance. Automated tax processes and structured data improved audit readiness and reduced errors.
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Epicor Kinetic helped PT Bintang Chemical Indonesia automate manufacturing processes and reduce production errors. The company moved from manual spreadsheets... to a cloud-based ERP, saving significant time and improving data accuracy. Epicor enabled BCI to manage multiple product formulas, optimize raw material costs, and streamline packaging. Stock alerts and automated requisitions improved supply chain reliability. Productivity increased, with job preparation time up to 10 times faster than before.
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Epicor Kinetic helped Progressive Technology Group grow from 80 to over 240 employees and triple revenue. The company replaced manual,... paper-based systems with Epicor's ERP, improving data access and automating processes. Real-time dashboards and KPI monitoring boosted efficiency and reduced errors. Epicor enabled fast pivots, like mass-producing ventilator parts during COVID and advancing additive manufacturing. The flexible ERP supports continuous improvement and rapid adaptation to customer needs.
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Epicor Inventory Planning & Optimization helped Procon Products improve sales forecast accuracy. The company used the platform to connect sales,... procurement, and production planning. Integration with Epicor Kinetic ERP enabled daily data sync and collaborative planning. Procon reduced excess inventory and missed deliveries. The result was better on-time delivery and higher customer satisfaction.
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Epicor Kinetic cloud ERP helped PLITEK achieve 98. 5% on-time shipping and strong year-over-year growth. The company migrated from an...outdated on-premises system to the cloud, reducing risk and improving data access for remote workers. Real-time business intelligence now drives quality control and process efficiency. Sales teams use on-the-fly quoting to handle complex, made-to-order products. Every department relies on Epicor to support critical manufacturing operations.
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Epicor Kinetic helped Pharmapac modernize its manufacturing operations by moving ERP to the cloud. The company reduced IT management time... and eliminated costly upgrades and server maintenance. Employees now access ERP data from any device, improving agility and warehouse accuracy. Real-time business intelligence supports sustainability and financial management. Pharmapac strengthened cybersecurity and can quickly adapt to customer needs.
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Epicor helped Optima Systems track and report the embodied carbon value of its products. The company replaced an inflexible legacy... system with Epicor Kinetic, Commerce, and ECM. This enabled real-time carbon tracking, streamlined order configuration, and improved efficiency. Optima reduced lead times and supported sustainability goals. Epicor's dashboards and integrations boosted productivity and transparency for customers.
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Epicor Kinetic helped OnOff Electric Company automate and streamline manufacturing processes. The company replaced manual cost calculations with real-time financial... integration. Epicor Kinetic improved visibility into production and employee productivity. OnOff Electric reduced raw material inventory from 10% to 7%. The ERP system enabled fast factory rollouts and supported intelligent manufacturing. OnOff Electric now has better data for decision-making and resource allocation.
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Olympus Group used Epicor Kinetic, CPQ, and Prism to replace inefficient spreadsheets for quoting and pricing. Migrating to the cloud... and integrating CPQ improved sales management and quoting accuracy. Epicor Prism's AI features helped employees get answers quickly and use data to make better decisions. Olympus expects up to a 20% gain in operations by optimizing resources and enhancing workforce engagement. The company now delivers faster and meets customer demands more efficiently.
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Epicor Kinetic helped Novaria Group, a leading aerospace component manufacturer, unify data and processes across 18 business units. By moving to... the cloud, Novaria gained real-time visibility, improved cost accounting, and reduced audit costs. The platform enabled standardized procedures and better supplier leverage. Novaria achieved millions in added profitability and streamlined compliance for defense contracts. Epicor Professional Services played a key role in the smooth rollout and ongoing success.
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Epicor Kinetic and Epicor Supplier Portal helped New Hudson Facades automate supplier management. The company replaced manual, paper-based processes with... real-time digital workflows. They achieved a 95% reduction in invoice issues and eliminated data entry mistakes. Purchase orders are now processed in minutes, saving 15–20 minutes per PO. NHF improved data quality, sped up payments, and strengthened supplier relationships.
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Epicor Kinetic helped Mueller Custom Cut move from manual spreadsheets to a single source of truth. The company switched from... on-premise to cloud, making remote work easy and boosting data accessibility. Epicor Advanced MES improved production tracking and data visibility. Mueller now makes faster, data-driven decisions and reduced human error. The transition took just four to six weeks and was seamless.
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Epicor Kinetic enabled Miller UK to achieve 120% revenue growth by streamlining IT infrastructure and automating key processes. The ERP system... provided integrated accounting, production, and supply chain features, helping Miller make better business decisions. During the COVID pandemic, Epicor Kinetic supported remote production management and ensured business continuity. Miller also used the system to diversify its supply chain and launch new products. The company reduced manual processes and improved data visibility, supporting ambitious growth targets.
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Epicor Kinetic and Epicor Advanced MES helped Midwest Precision Molding boost productivity by over 20%. The company used to struggle... with outdated ERP systems and slow data access. With Epicor, they gained real-time production metrics and improved machine utilization. This enabled a 40% growth in 2021 and a projected 70% increase in 2022. Automation features like Epicor Quick Ship streamlined shipping and reporting tasks.
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Epicor Kinetic cloud ERP helped Marmon Water modernize operations across 11 countries. The company replaced outdated systems, speeding up reporting... from 15 minutes to just a few. International shipping paperwork dropped from one hour to five minutes. Integrated EDI and MES modules improved efficiency. Real-time dashboards now support faster, data-driven decisions.
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Epicor Kinetic helped PTI Group, a leading distributor in Indonesia, automate data and improve decision-making. PTI cut product loss by... 20% using FIFO inventory management. The company reduced month-end closing time by over 50%. Epicor enabled PTI to double its brand offerings and expand into new regions. Integration with e-commerce boosted reach and customer options.
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Epicor Prophet 21 helped Harrison Silverdale move from manual to automated, barcoded warehouse processes. The company reduced picking times and... errors, improved audit trails for sub-contracted parts, and gained real-time business visibility. Cloud deployment enabled secure remote access and scalable growth. AI-driven analytics with Epicor Grow provided actionable insights for sales and stock management. Dynamic pricing tools streamlined sales operations and improved margin control.
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Epicor Eclipse helped APR Supply Company achieve 99. 7% order accuracy and expand from 15 to 38 branches. The company...integrated robotics and RESTful APIs to optimize warehouse operations. Seamless onboarding of new acquisitions was enabled by Eclipse. APR Supply used technology to grow during the pandemic, increasing inventory and opening a 350,000 sq ft distribution center. The system supported rapid adaptation and strong customer service.
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Epicor Eclipse helps Van Meter, a leading US electrical distributor, manage 150,000 products across 25 sites. The platform automates inventory,... pricing, and order fulfillment, supporting robotic warehouse operations. Van Meter uses integrations with Microsoft Dynamics CRM, Power BI, and e-commerce tools to boost efficiency. The solution enables fast expansion, protects margins, and increases productivity. Staff track pick rates and optimize warehouse layouts using real-time data.
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Epicor Prophet 21 helped Transco Supply Company grow 8% to 10% each year. The company switched to Epicor Prophet 21... for better inventory management, accounting, and cloud-based updates. Cloud deployment eliminated costly server upgrades and manual updates. Order processing and month-end closing became much faster. Integrated reporting tools improved data access and customer service. Epicor support and training resources enabled quick onboarding and efficient operations.
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Epicor Prophet 21 helped Top Notch Distributors, Inc. boost inventory accuracy from 91% to 99.5%. The company automated order processing... and warehouse operations, saving time and increasing productivity. Picking lines per hour rose from 25 to 70, and same-day shipping improved from 93% to 99.91%. API integration with robotics streamlined warehouse tasks. Epicor enabled faster onboarding, cross-training, and easier acquisition integration.
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Epicor Prophet 21 helped Stokes Electric Company cut warehouse pick time by 63%. The company moved from on-premises servers to... Epicor's cloud-based solutions. This switch made IT management easier and improved reliability. Wireless Warehouse and Epicor EDA gave real-time data and better warehouse efficiency. Staff can now work more flexibly and productivity is up across four locations.
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Epicor Prophet 21 helped Sterling Supply Company modernize its operations. The company moved from homegrown systems to a cloud-based ERP.... This change improved security and reliability. The cloud solution let them scale without adding staff. During the COVID-19 pandemic, remote work was easy. Profit margins increased with better inventory and pricing insights.
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Epicor BisTrack and Epicor Warehouse Management helped Star Lumber & Supply Co. cut window quoting time by 95%. The company... reduced annual inventory time by 75% and slashed overtime from 18%-20% to just 6%. Sales teams gained four to five extra hours daily for new business. The solution eliminated paper-based processes and improved inventory accuracy. Star Lumber now uses dashboards and real-time data to make faster decisions and boost customer service.
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Epicor Eclipse helped Shepherd Electric Supply grow revenue by 150% in two years. The company replaced outdated software with Epicor... Eclipse, gaining automated workflows and better data access. Order management improved with real-time alerts and centralized product data. APIs enabled integration with tools like Power BI, making project management easier. Automation reduced errors and improved customer satisfaction.
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Epicor Prophet 21 helped P&R Electrical replace legacy software that limited growth. The new ERP system gave real-time data and... improved reporting for better business decisions. All 100 team members use the platform daily for inventory, sales, and accounting. The company expanded into ecommerce and grew without hiring more admin staff. Automated processes cut supplier onboarding from days to one day, reducing errors and saving time.
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Epicor Prophet 21 helped MPT Drives, Inc. , a Michigan-based distributor, recover from a ransomware attack. The attack corrupted their...computers, servers, and backup drives. Epicor quickly moved their system to the cloud, restoring access to inventory and financial data. The transition to the browser-based version was smooth and required minimal changes. Consistent backups and easy data access now protect MPT Drives from future disruptions.
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Epicor BisTrack helped Millard Lumber Inc. improve job costing and contract management. The company now tracks labor and materials in... real time. Salespeople use dashboards to see orders, back orders, and sales rankings. Epicor BisTrack Delivery app made delivery documentation faster and easier. Millard Lumber reduced job costing time from days to minutes and sped up receiving by up to 72 hours. Customer service and operational efficiency improved as business volume grew.
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Epicor Prophet 21 API helped Marble and Granite Inc. update over 2,000 contact records in three months. The company used... a custom iPhone/iPad app with the API to let sales reps update contacts and approve orders on the go. This saved time and let the sales team focus on selling. The marketing team now sends targeted weekly email blasts to the right contacts. Employees can access data remotely, making work easier and faster.
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Epicor Kinetic helped Volgren, Australia's largest bus body manufacturer, move from a legacy ERP to a cloud-based system. The new solution... gave real-time data access, improved cost control, and enabled faster, data-driven decisions. Volgren saw better on-time delivery and increased confidence in financial planning. Epicor also supported sustainability efforts and reduced meeting time by 40 hours per month. The company now manages custom projects more efficiently and tracks budgets with ease.
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Epicor Vision helped XL Parts manage rapid growth and complex operations across 110 stores and five distribution centers. The company nearly... tripled its size and revenue since implementing Epicor Vision in 2011. XL Parts uses Epicor Vision for warehouse management, call center logistics, forecasting, pricing, and inventory planning. The solution enabled seamless consolidation with The Parts House and provided robust financial management tools. XL Parts values the flexibility, integration, and ongoing support from Epicor.
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Epicor Eagle for the Aftermarket helped Whim Automotive stay open during COVID-19 shutdowns in the Bahamas. The software enabled drive-thru... order fulfillment and online payments, letting Whim serve customers when in-store visits were limited. Epicor's eCommerce solution gave Whim a mobile-friendly online store and virtual chat, making it easy for customers to buy parts. Whim became the only auto parts supplier in the Bahamas able to serve customers online during closures. The new system improved efficiency and expanded delivery options for customers.
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Epicor Kinetic helped Volgren, Australia's largest bus body manufacturer, move from a slow, manual ERP to a cloud-based system. The new solution... gave Volgren real-time data, stronger security, and easier updates. Volgren improved on-time delivery and saved six figures by tracking costs and materials better. The company now makes faster decisions and supports sustainability with better data. Epicor also reduced meeting time by 40 hours a month with new workflows.
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Epicor Vision helped Slack Auto Parts compete with national chains by improving efficiency and pricing. The company integrated Epicor Vision... and Indago to manage inventory and warehouse operations. Customized pricing now takes less than 10 minutes to set up. ListingExpert enabled Slack to list thousands of parts on eBay, driving nearly 1,000% online sales growth since 2020. Slack Auto Parts became more agile and profitable, serving customers better across 13 locations.
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Epicor Kinetic helped PT Sinar Agung Selalu Sukses, an Indonesian auto parts manufacturer, transform its manufacturing operations. SASS cut production... cost calculation time by over 75%, from a month to as little as one day. The company improved cash flow and now uses 95% of purchased materials within a month, up from 70%. Production lead time dropped by 10%, and customer costing is now 30% faster. Epicor enabled digital documentation, real-time data, and better decision-making for SASS.
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Epicor Indago WMS helped Parts Warehouse Inc. boost their average daily fill rate from 94% to 99.5% in one year.... The company gained real-time visibility into inventory across four distribution centers. Employee productivity improved with better labor utilization and proactive redeployment. PWI eliminated annual wall-to-wall inventory counts using real-time cycle counts. Customer satisfaction increased and costs went down with the new warehouse management system.
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Epicor Indago WMS helped McKay NAPA Auto Parts cut daily 'zero picks' from 100 to as low as 10-20. The company manages... 23 stores and a large distribution center in Illinois. Before, they struggled to find parts and faced order fulfillment issues. Indago WMS gave real-time inventory visibility and integrated with NAPA TAMS. Labor costs dropped by 10-15%. Employee productivity and order fill rates improved.
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Epicor Propello helped Tweedy and Popp, a Seattle hardware chain, move to a cloud-based retail system. Manual software updates at... five stores caused business disruption and wasted staff time. With Epicor Propello, all updates happen online, so stores stay open and staff save time. The new POS system makes it easy to look up products and process returns. Real-time reporting gives insights into sales and customer purchase history. Tweedy and Popp plans to add eCommerce in the future.
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Epicor Prophet 21 helped Tile Market of Delaware save 10–15 hours each month on tax management. The cloud-based ERP automated... workflows and improved efficiency across inventory, sales, and accounting. Employees no longer worry about tax calculations or manual purchase orders. Real-time inventory and reporting features reduced errors and freed up staff time. The move to the cloud made operations more flexible and cost-effective.
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Epicor Eagle helped Suburban Lawn & Garden grow online sales from $100,000 to over $3 million in one year. The company used... Epicor to manage hybrid retail, streamline checkout, and support offline transactions. Epicor Compass provided real-time analytics for inventory and margin management. The loyalty program grew to over 49,000 members, boosting customer retention. From 2018 to 2022, gross sales increased by 40%.
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Epicor Decor Fusion helped Regal Paint Centers manage nine locations with a cloud-based POS system. The old system was hard... to use and costly. Decor Fusion made training new employees 50% faster. The software is easy to use and works well with Microsoft Excel. Automation and tracking features reduced mistakes and improved efficiency. Regal Paint Centers can now make better business decisions with improved analytics and reporting.
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Epicor Propello helped Pine Hills Nursery modernize its retail operations. The family-owned business replaced manual price entry and stock checks... with automated processes. Staff now access real-time inventory and sales data, improving customer service. Reporting tools provide instant insights into sales and profitability. The browser-based system allows remote access, making business management easier for the team.
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Epicor Eagle helped Pacesetter Sports improve customer tracking and service. The company switched from an outdated system to Epicor Eagle... for better order entry and customer history visibility. Staff can now access real-time customer data and manage inventory more efficiently. Remote access lets them work from anywhere. The system also enables easy customer invoicing by email, saving time and costs. Pacesetter Sports now delivers more personalized service and supports business growth.
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Epicor Propello helped North Plymouth Hardware, a small family-owned store in Plymouth, Massachusetts, stay competitive against big box retailers. The store switched... from an old on-premises POS to Epicor's cloud-based solution. This made updates easier and let staff work faster. Real-time inventory checks and curbside pickup became possible, especially during COVID-19. The owner can now multi-task and keep the business running even during disruptions.
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Epicor Eagle helped Mt. Pleasant Hardware modernize its point of sale and retail management. The company used Epicor to transfer... inventory between locations and support a new window and glass repair business. Moving to Epicor Eagle for Retail in the cloud eliminated hardware worries and improved security. Integrated inventory tracking made repeat orders easy and accurate. The solution reduced overhead by removing the need for a full-time bookkeeper and enabled remote work for owners.
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Epicor Kinetic helped Sheló NABEL, a fast-growing personal care company in Mexico, modernize its operations. The company needed to strengthen... plant and supply chain processes to support growth. Epicor Kinetic’s cloud ERP enabled rapid deployment, reduced IT investment, and provided automatic updates. Sheló NABEL saw improved system reliability, easier updates, and better compliance with global standards. The solution allowed them to focus on business growth instead of IT management.
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Epicor Manufacturing helped Traeger Grills manage rising order volumes and scale for growth. The company used Epicor ERP to centralize... operations and improve sales order management. Traeger saw nearly 40% year-over-year sales growth over three years. Real-time inventory tracking and cloud ERP reduced delivery times and operational costs. The solution enabled flexible order fulfillment and better customer service.
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Epicor Kinetic helped Sheló NABEL, a fast-growing personal care and cosmetics company in Mexico, reduce upfront IT costs by moving to a cloud ERP system. The company improved... plant operations and supply chain management to support rapid growth. Epicor Kinetic enabled quick implementation, automatic updates, and easy integration with existing systems. Users experienced fewer bugs and no downtime during updates. The solution provided strong support for global regulations and standards.
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Epicor Kinetic helped S. M. Jaleel & Company, the largest non-alcoholic drinks manufacturer in the English-speaking Caribbean, modernize its operations....The company replaced paper-based workflows with a fully integrated ERP system, improving data speed and visibility. Cybersecurity was strengthened after a past breach, with new assessments and insurance. Forecasting accuracy increased, supporting business growth and sustainability. Employees now use barcodes, scanners, and tablets, making daily tasks much faster.
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