Epicor CPQ (formerly KBMax): Use-Cases, Insights and Reviews | 2026 Cuspera

Epicor Kinetic and Epicor Prism helped Madsen's Custom Cabinets streamline data and improve remote access. The company unified multiple data sets into one, making project management easier. Epicor Pr...ism's AI features reduced manual tasks and improved communication. Multilingual support helped their diverse workforce. Meetings became more productive, freeing up high-value staff for strategic work.
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Epicor Prophet 21 helped Allegis Corporation fix ERP issues fast. They deployed in the cloud, going live on time and 26% under budget. Allegis managed 12,000 SKUs and 500 weekly purchase orders with ...out-of-the-box warehouse and demand planning tools. The new system improved supply chain visibility and real-time inventory control. Allegis now trusts its business metrics and supports growth with fewer customizations.
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Epicor Prophet 21 helped City Distribution modernize its operations. The company improved stock accuracy and reduced inventory errors. A new customer portal enabled 24x7 ordering and better product v...isibility. Mobile sales tools let reps check stock and update accounts in the field. Cloud deployment provided stable, secure remote access. City Distribution now uses data-driven insights for faster decisions and better customer service.
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Epicor Prophet 21 helped Alarm Products Distributors automate business and warehouse operations. APD replaced manual, paper-based processes and outdated ERP with Epicor's cloud-based platform. Shippi...ng costs dropped by 7% and freight revenue rose 17% after Epicor Quick Ship integration. Inventory management became more accurate, and productivity gains allowed APD to reduce headcount. Epicor enabled APD to serve growing demand and expand warehouse locations efficiently.
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Odex, an Epicor solution, helped Yusen Logistics UK (YLUK) deliver over 300 million Covid-19 vaccine doses by integrating their warehouse, transport, and finance systems. The solution enabled YLUK to... transfer 75,000 documents per day and manage 250 configurations across 40 customers. Clients gained near real-time visibility and audit trails for assets. YLUK’s in-house team can control and adapt integrations, speeding up onboarding and meeting client demands. Data Interchange provided reliable support and flexibility for ongoing business growth.
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Epicor BisTrack helped TAL Building Centers standardize operations after rapid growth and acquisitions. The company unified multiple ERP and point-of-sale systems, streamlining processes and reportin...g. Automated pricing updates led to a 100 basis point increase in gross margin. Inventory management improved, reducing inventory by 15%. Automation in accounts payable and purchasing cut back-office headcount by 20%.
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