Retail Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Alphamed Group
- Retail
Alphamed Group wanted to improve its sales order management by moving away from paper-based processes. They implemented a mobile field sales solution with UCS, starting with their Pharmaceutical divi...sion. The solution included route management, product organization, and fast order taking. Sales and delivery times were reduced from 24-48 hours to 6-8 hours. The success led to implementation in other divisions.
Brands for Less wanted to enhance their mobile shopping experience. They needed a mobile app to engage customers with new product releases and offers. Unique Computer Systems developed native mobile ...apps for iOS and Android. The apps provided real-time stock updates, wish lists, and easy checkout. Customers could track shipments and access loyalty data. The app allowed BFL to update content and send push notifications. Real-time analytics helped BFL assess customer engagement and plan promotions.
A home furnishing retailer in the Middle East used WhatsApp Business API and Reson8 Conversations to improve delivery processes. They automated customer engagement with a chatbot, reducing strain on ...human support. The chatbot solved 85% of customer issues, increasing first response resolution rate. Nearly 100% of delivery planning is now handled by the chatbot, improving customer satisfaction.
THE One Total Home Experience, a UAE lifestyle brand, faced challenges in customer engagement and service. They used Reson8's WhatsApp chatbot to improve their operations. The chatbot provided 24/7 s...upport, personalized recommendations, and streamlined purchases. This led to a 30% increase in customer satisfaction, a 25% rise in average order value, and a 20% reduction in cart abandonment. The chatbot also handled 60% of inquiries, boosting efficiency.
Place Vendome in Qatar used CampaignHub to launch the "Shop.Save.Fly" campaign quickly. They needed a fast solution for targeted communication and real-time insights. CampaignHub helped them reduce l...aunch time and engage customers effectively. The campaign increased customer traffic and sales, showing the power of CampaignHub in driving successful outcomes.
Alphamed Group wanted to improve its sales order management by moving away from paper-based processes. They implemented a mobile field sales solution with UCS, starting with their Pharmaceutical divi...sion. The solution included route management, product organization, and fast order taking. Sales and delivery times were reduced from 24-48 hours to 6-8 hours. The success led to implementation in other divisions.
Brands for Less wanted to enhance their mobile shopping experience. They needed a mobile app to engage customers with new product releases and offers. Unique Computer Systems developed native mobile ...apps for iOS and Android. The apps provided real-time stock updates, wish lists, and easy checkout. Customers could track shipments and access loyalty data. The app allowed BFL to update content and send push notifications. Real-time analytics helped BFL assess customer engagement and plan promotions.
A home furnishing retailer in the Middle East used WhatsApp Business API and Reson8 Conversations to improve delivery processes. They automated customer engagement with a chatbot, reducing strain on ...human support. The chatbot solved 85% of customer issues, increasing first response resolution rate. Nearly 100% of delivery planning is now handled by the chatbot, improving customer satisfaction.
THE One Total Home Experience, a UAE lifestyle brand, faced challenges in customer engagement and service. They used Reson8's WhatsApp chatbot to improve their operations. The chatbot provided 24/7 s...upport, personalized recommendations, and streamlined purchases. This led to a 30% increase in customer satisfaction, a 25% rise in average order value, and a 20% reduction in cart abandonment. The chatbot also handled 60% of inquiries, boosting efficiency.
Place Vendome in Qatar used CampaignHub to launch the "Shop.Save.Fly" campaign quickly. They needed a fast solution for targeted communication and real-time insights. CampaignHub helped them reduce l...aunch time and engage customers effectively. The campaign increased customer traffic and sales, showing the power of CampaignHub in driving successful outcomes.
Alphamed Group wanted to improve its sales order management by moving away from paper-based processes. They implemented a mobile field sales solution with UCS, starting with their Pharmaceutical divi...sion. The solution included route management, product organization, and fast order taking. Sales and delivery times were reduced from 24-48 hours to 6-8 hours. The success led to implementation in other divisions.
Brands for Less wanted to enhance their mobile shopping experience. They needed a mobile app to engage customers with new product releases and offers. Unique Computer Systems developed native mobile ...apps for iOS and Android. The apps provided real-time stock updates, wish lists, and easy checkout. Customers could track shipments and access loyalty data. The app allowed BFL to update content and send push notifications. Real-time analytics helped BFL assess customer engagement and plan promotions.
A home furnishing retailer in the Middle East used WhatsApp Business API and Reson8 Conversations to improve delivery processes. They automated customer engagement with a chatbot, reducing strain on ...human support. The chatbot solved 85% of customer issues, increasing first response resolution rate. Nearly 100% of delivery planning is now handled by the chatbot, improving customer satisfaction.
THE One Total Home Experience, a UAE lifestyle brand, faced challenges in customer engagement and service. They used Reson8's WhatsApp chatbot to improve their operations. The chatbot provided 24/7 s...upport, personalized recommendations, and streamlined purchases. This led to a 30% increase in customer satisfaction, a 25% rise in average order value, and a 20% reduction in cart abandonment. The chatbot also handled 60% of inquiries, boosting efficiency.
Place Vendome in Qatar used CampaignHub to launch the "Shop.Save.Fly" campaign quickly. They needed a fast solution for targeted communication and real-time insights. CampaignHub helped them reduce l...aunch time and engage customers effectively. The campaign increased customer traffic and sales, showing the power of CampaignHub in driving successful outcomes.
Pharmaceuticals Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Ebn Sina Medical
- Pharmaceuticals
Ebn Sina Medical faced challenges in last-mile delivery, including inaccurate deliveries, inefficient routes, and poor visibility. They implemented DigIsal by Unique Computer Systems to address these... issues. DigIsal improved delivery accuracy with barcode scanning and electronic proof of delivery, optimized routes, and provided real-time tracking. As a result, Ebn Sina Medical saw improved delivery accuracy, reduced delivery times, and enhanced communication with pharmacies, leading to better patient care.
MediClass Global, a new pharmaceutical marketing company, faced challenges in building brand awareness and effective eDetailing strategies. They needed to engage healthcare professionals (HCPs) in a ...competitive market. Unique Computer Systems provided a solution with SalesWorx - Field Marketing. This tool offered targeted content management, interactive eDetailing tools, and comprehensive analytics. As a result, MediClass Global improved brand visibility, increased HCP engagement, and optimized their strategies with data-driven insights.
A global biopharmaceutical company
- Pharmaceuticals
A global biopharmaceutical company wanted to improve digital communication with healthcare professionals. Unique Computer Systems helped design a digital marketing strategy using Reson8. This tool se...nt personalized SMS messages to doctors, improving engagement and information sharing.
Triangle Medical Pharmaceutical Trading Company
- Pharmaceuticals
Triangle Medical faced challenges in field marketing operations, including inconsistent messaging, limited data, and inefficient workflows. They used SalesWorx by Unique Computer Systems to manage br...and assets, track interactions, and optimize workflows. This solution helped medical representatives deliver consistent messaging, build stronger relationships, and track progress. As a result, Triangle Medical improved its field marketing operations, leading to increased sales and market share.
Ebn Sina Medical faced challenges in last-mile delivery, including inaccurate deliveries, inefficient routes, and poor visibility. They implemented DigIsal by Unique Computer Systems to address these... issues. DigIsal improved delivery accuracy with barcode scanning and electronic proof of delivery, optimized routes, and provided real-time tracking. As a result, Ebn Sina Medical saw improved delivery accuracy, reduced delivery times, and enhanced communication with pharmacies, leading to better patient care.
MediClass Global, a new pharmaceutical marketing company, faced challenges in building brand awareness and effective eDetailing strategies. They needed to engage healthcare professionals (HCPs) in a ...competitive market. Unique Computer Systems provided a solution with SalesWorx - Field Marketing. This tool offered targeted content management, interactive eDetailing tools, and comprehensive analytics. As a result, MediClass Global improved brand visibility, increased HCP engagement, and optimized their strategies with data-driven insights.
A global biopharmaceutical company
- Pharmaceuticals
A global biopharmaceutical company wanted to improve digital communication with healthcare professionals. Unique Computer Systems helped design a digital marketing strategy using Reson8. This tool se...nt personalized SMS messages to doctors, improving engagement and information sharing.
Triangle Medical Pharmaceutical Trading Company
- Pharmaceuticals
Triangle Medical faced challenges in field marketing operations, including inconsistent messaging, limited data, and inefficient workflows. They used SalesWorx by Unique Computer Systems to manage br...and assets, track interactions, and optimize workflows. This solution helped medical representatives deliver consistent messaging, build stronger relationships, and track progress. As a result, Triangle Medical improved its field marketing operations, leading to increased sales and market share.
Ebn Sina Medical faced challenges in last-mile delivery, including inaccurate deliveries, inefficient routes, and poor visibility. They implemented DigIsal by Unique Computer Systems to address these... issues. DigIsal improved delivery accuracy with barcode scanning and electronic proof of delivery, optimized routes, and provided real-time tracking. As a result, Ebn Sina Medical saw improved delivery accuracy, reduced delivery times, and enhanced communication with pharmacies, leading to better patient care.
MediClass Global, a new pharmaceutical marketing company, faced challenges in building brand awareness and effective eDetailing strategies. They needed to engage healthcare professionals (HCPs) in a ...competitive market. Unique Computer Systems provided a solution with SalesWorx - Field Marketing. This tool offered targeted content management, interactive eDetailing tools, and comprehensive analytics. As a result, MediClass Global improved brand visibility, increased HCP engagement, and optimized their strategies with data-driven insights.
A global biopharmaceutical company
- Pharmaceuticals
A global biopharmaceutical company wanted to improve digital communication with healthcare professionals. Unique Computer Systems helped design a digital marketing strategy using Reson8. This tool se...nt personalized SMS messages to doctors, improving engagement and information sharing.
Triangle Medical Pharmaceutical Trading Company
- Pharmaceuticals
Triangle Medical faced challenges in field marketing operations, including inconsistent messaging, limited data, and inefficient workflows. They used SalesWorx by Unique Computer Systems to manage br...and assets, track interactions, and optimize workflows. This solution helped medical representatives deliver consistent messaging, build stronger relationships, and track progress. As a result, Triangle Medical improved its field marketing operations, leading to increased sales and market share.
Consumer Goods Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Al Seer Trading Agencies
- Consumer Goods
Al Seer Trading Agencies needed to automate its field sales operations to improve efficiency and visibility. They wanted to eliminate paper-based tasks and provide real-time information to management.... UCS implemented SalesWorx, integrating it with SAP for seamless data transactions. This solution improved route management, sales performance, and customer satisfaction. Sales reps used mobile apps to track sales and plan visits, while managers accessed detailed reports to monitor performance. The implementation led to enhanced team performance and customer happiness in the UAE and Oman.
Sirocco, a joint venture between Emirates and Heineken International, needed a better way to survey hotels and outlets. Their paper-based methods were ineffective. They hired Unique Computer Systems ...to create a handheld solution using the TouchPoint Mobile Survey application. This allowed real-time data collection and task management for key account managers. The solution enabled quick survey creation and task assignment. Although device choice limited some functionality, the system improved data reporting and management.
Unique Computer Systems helped a leading FMCG distributor in the UAE with last-mile delivery. They used DigIsal, an Android app, to improve delivery. It automated route planning and reduced travel ti...me. Real-time GPS tracking improved communication. The app worked offline too. This made deliveries faster and more efficient.
Al Seer Trading Agencies needed to automate its field sales operations to improve efficiency and visibility. They wanted to eliminate paper-based tasks and provide real-time information to management.... UCS implemented SalesWorx, integrating it with SAP for seamless data transactions. This solution improved route management, sales performance, and customer satisfaction. Sales reps used mobile apps to track sales and plan visits, while managers accessed detailed reports to monitor performance. The implementation led to enhanced team performance and customer happiness in the UAE and Oman.
Sirocco, a joint venture between Emirates and Heineken International, needed a better way to survey hotels and outlets. Their paper-based methods were ineffective. They hired Unique Computer Systems ...to create a handheld solution using the TouchPoint Mobile Survey application. This allowed real-time data collection and task management for key account managers. The solution enabled quick survey creation and task assignment. Although device choice limited some functionality, the system improved data reporting and management.
Unique Computer Systems helped a leading FMCG distributor in the UAE with last-mile delivery. They used DigIsal, an Android app, to improve delivery. It automated route planning and reduced travel ti...me. Real-time GPS tracking improved communication. The app worked offline too. This made deliveries faster and more efficient.
Al Seer Trading Agencies needed to automate its field sales operations to improve efficiency and visibility. They wanted to eliminate paper-based tasks and provide real-time information to management.... UCS implemented SalesWorx, integrating it with SAP for seamless data transactions. This solution improved route management, sales performance, and customer satisfaction. Sales reps used mobile apps to track sales and plan visits, while managers accessed detailed reports to monitor performance. The implementation led to enhanced team performance and customer happiness in the UAE and Oman.
Sirocco, a joint venture between Emirates and Heineken International, needed a better way to survey hotels and outlets. Their paper-based methods were ineffective. They hired Unique Computer Systems ...to create a handheld solution using the TouchPoint Mobile Survey application. This allowed real-time data collection and task management for key account managers. The solution enabled quick survey creation and task assignment. Although device choice limited some functionality, the system improved data reporting and management.
Unique Computer Systems helped a leading FMCG distributor in the UAE with last-mile delivery. They used DigIsal, an Android app, to improve delivery. It automated route planning and reduced travel ti...me. Real-time GPS tracking improved communication. The app worked offline too. This made deliveries faster and more efficient.
Food & Beverages Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
A leading coffee distributor in the Middle East
- Food & Beverages
A leading coffee distributor in the Middle East wanted to automate delivery confirmations and notifications. They used Reson8 to send automated SMS notifications, integrating it with their ERP system... and online shopping portal. This allowed customers to easily schedule or reschedule deliveries. The integration saved time, simplified the delivery process, and improved customer experience.
TCL wanted to improve the alerting capability of their Monika Food Safety System. The system monitored food temperatures but only sent email alerts, which were often missed. Unique Computer Systems h...elped by integrating their Reson 8 Email to SMS service. This allowed alerts to be sent as SMS messages, ensuring timely delivery. As a result, TCL's customers could take quick action to prevent food spoilage, enhancing the system's value and ROI.
A leading coffee distributor in the Middle East
- Food & Beverages
A leading coffee distributor in the Middle East wanted to automate delivery confirmations and notifications. They used Reson8 to send automated SMS notifications, integrating it with their ERP system... and online shopping portal. This allowed customers to easily schedule or reschedule deliveries. The integration saved time, simplified the delivery process, and improved customer experience.
TCL wanted to improve the alerting capability of their Monika Food Safety System. The system monitored food temperatures but only sent email alerts, which were often missed. Unique Computer Systems h...elped by integrating their Reson 8 Email to SMS service. This allowed alerts to be sent as SMS messages, ensuring timely delivery. As a result, TCL's customers could take quick action to prevent food spoilage, enhancing the system's value and ROI.
A leading coffee distributor in the Middle East
- Food & Beverages
A leading coffee distributor in the Middle East wanted to automate delivery confirmations and notifications. They used Reson8 to send automated SMS notifications, integrating it with their ERP system... and online shopping portal. This allowed customers to easily schedule or reschedule deliveries. The integration saved time, simplified the delivery process, and improved customer experience.
TCL wanted to improve the alerting capability of their Monika Food Safety System. The system monitored food temperatures but only sent email alerts, which were often missed. Unique Computer Systems h...elped by integrating their Reson 8 Email to SMS service. This allowed alerts to be sent as SMS messages, ensuring timely delivery. As a result, TCL's customers could take quick action to prevent food spoilage, enhancing the system's value and ROI.
Real Estate Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Aldar
- Real Estate
Aldar's marketing team faced challenges in managing campaigns effectively. They needed a solution to streamline workflows and improve collaboration. UCS implemented CampaignHub, a platform that centr...alized campaign management, offered automation tools, and provided advanced analytics. This helped Aldar launch campaigns faster, improve performance, and enhance team collaboration. The solution led to more targeted campaigns and better results, transforming Aldar's marketing operations.
Leading mall properties owner in the Middle East
- Real Estate
A leading mall properties owner in the Middle East faced challenges with processing customer participation in promotional campaigns. Unique Computer Systems developed a custom process automation usin...g machine learning and AI to improve the process. The solution included a robust invoice validation and data submission process, reducing human intervention by 43%. The automated system allowed customers to use mobile devices to submit entries, improving customer satisfaction and speeding up data entry.
Aldar's marketing team faced challenges in managing campaigns effectively. They needed a solution to streamline workflows and improve collaboration. UCS implemented CampaignHub, a platform that centr...alized campaign management, offered automation tools, and provided advanced analytics. This helped Aldar launch campaigns faster, improve performance, and enhance team collaboration. The solution led to more targeted campaigns and better results, transforming Aldar's marketing operations.
Leading mall properties owner in the Middle East
- Real Estate
A leading mall properties owner in the Middle East faced challenges with processing customer participation in promotional campaigns. Unique Computer Systems developed a custom process automation usin...g machine learning and AI to improve the process. The solution included a robust invoice validation and data submission process, reducing human intervention by 43%. The automated system allowed customers to use mobile devices to submit entries, improving customer satisfaction and speeding up data entry.
Aldar's marketing team faced challenges in managing campaigns effectively. They needed a solution to streamline workflows and improve collaboration. UCS implemented CampaignHub, a platform that centr...alized campaign management, offered automation tools, and provided advanced analytics. This helped Aldar launch campaigns faster, improve performance, and enhance team collaboration. The solution led to more targeted campaigns and better results, transforming Aldar's marketing operations.
Leading mall properties owner in the Middle East
- Real Estate
A leading mall properties owner in the Middle East faced challenges with processing customer participation in promotional campaigns. Unique Computer Systems developed a custom process automation usin...g machine learning and AI to improve the process. The solution included a robust invoice validation and data submission process, reducing human intervention by 43%. The automated system allowed customers to use mobile devices to submit entries, improving customer satisfaction and speeding up data entry.
Hospitality Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Le Meridien, Abu Dhabi
- Hospitality
Le Meridien, Abu Dhabi needed a faster way to communicate with customers and improve data collection. Unique Computer Systems provided an in-house SMS marketing system using Reson8 Enterprise. They a...lso created a custom web application to collect and validate customer data. This system helped Le Meridien manage marketing data and communicate offers more effectively, strengthening customer relationships.
Le Meridien, Abu Dhabi needed a faster way to communicate with customers and improve data collection. Unique Computer Systems provided an in-house SMS marketing system using Reson8 Enterprise. They a...lso created a custom web application to collect and validate customer data. This system helped Le Meridien manage marketing data and communicate offers more effectively, strengthening customer relationships.
Le Meridien, Abu Dhabi needed a faster way to communicate with customers and improve data collection. Unique Computer Systems provided an in-house SMS marketing system using Reson8 Enterprise. They a...lso created a custom web application to collect and validate customer data. This system helped Le Meridien manage marketing data and communicate offers more effectively, strengthening customer relationships.
Financial Services Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Visa Middle East
- Financial Services
Visa Middle East wanted to expand their market presence during the Dubai Shopping Festival. They faced a challenge in personalizing communication for their 'Visa Deals' campaign. They used UCS's Reso...n8 to send personalized emails and SMS to participants. This allowed them to send 1,647,253 SMS and 1,765,000 emails, with 40,000 sent daily. The campaign increased Visa's footprint in the region.
Visa Middle East wanted to expand their market presence during the Dubai Shopping Festival. They faced a challenge in personalizing communication for their 'Visa Deals' campaign. They used UCS's Reso...n8 to send personalized emails and SMS to participants. This allowed them to send 1,647,253 SMS and 1,765,000 emails, with 40,000 sent daily. The campaign increased Visa's footprint in the region.
Visa Middle East wanted to expand their market presence during the Dubai Shopping Festival. They faced a challenge in personalizing communication for their 'Visa Deals' campaign. They used UCS's Reso...n8 to send personalized emails and SMS to participants. This allowed them to send 1,647,253 SMS and 1,765,000 emails, with 40,000 sent daily. The campaign increased Visa's footprint in the region.
Banking Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Samba Bank
- Banking
Samba Bank needed to port its J2ME mobile banking app to BlackBerry and iPhone. They hired Unique Computer Systems for this task. UCS studied the existing app and created a blueprint for the new plat...forms. They developed prototypes and made UI changes for BlackBerry OS 4.5. The apps supported English and Arabic. After testing, the apps were ready for market.
Samba Bank needed to port its J2ME mobile banking app to BlackBerry and iPhone. They hired Unique Computer Systems for this task. UCS studied the existing app and created a blueprint for the new plat...forms. They developed prototypes and made UI changes for BlackBerry OS 4.5. The apps supported English and Arabic. After testing, the apps were ready for market.
Samba Bank needed to port its J2ME mobile banking app to BlackBerry and iPhone. They hired Unique Computer Systems for this task. UCS studied the existing app and created a blueprint for the new plat...forms. They developed prototypes and made UI changes for BlackBerry OS 4.5. The apps supported English and Arabic. After testing, the apps were ready for market.
Oil & Energy Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Emirates LNG
- Oil & Energy
Emirates LNG needed to improve their manual asset management process. They wanted to track asset lifecycles, costs, and improve visibility. Unique Computer Systems deployed AssetTrax for Windows to h...elp them. The solution included asset management, dashboards, and user management. Custom features like a report builder were added. After implementation, Emirates LNG could easily manage and recycle IT assets, saving time and costs. AssetTrax was later ported to Android for wider use.
Emirates LNG needed to improve their manual asset management process. They wanted to track asset lifecycles, costs, and improve visibility. Unique Computer Systems deployed AssetTrax for Windows to h...elp them. The solution included asset management, dashboards, and user management. Custom features like a report builder were added. After implementation, Emirates LNG could easily manage and recycle IT assets, saving time and costs. AssetTrax was later ported to Android for wider use.
Emirates LNG needed to improve their manual asset management process. They wanted to track asset lifecycles, costs, and improve visibility. Unique Computer Systems deployed AssetTrax for Windows to h...elp them. The solution included asset management, dashboards, and user management. Custom features like a report builder were added. After implementation, Emirates LNG could easily manage and recycle IT assets, saving time and costs. AssetTrax was later ported to Android for wider use.
Telecommunications Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Nokia
- Telecommunications
Nokia needed a mobile solution for their training staff who faced challenges with an existing web-based planning tool. The tool required internet connectivity and was not optimized for mobile devices.... Unique Computer Systems developed a mobile app for Nokia's Symbian and Windows Phone 7 devices. This app allowed trainers to plan and update schedules offline. The solution reduced stress and improved flexibility for trainers, enabling them to update schedules easily. The app worked well on both Symbian and Nokia Lumia 710 devices.
Nokia needed a mobile solution for their training staff who faced challenges with an existing web-based planning tool. The tool required internet connectivity and was not optimized for mobile devices.... Unique Computer Systems developed a mobile app for Nokia's Symbian and Windows Phone 7 devices. This app allowed trainers to plan and update schedules offline. The solution reduced stress and improved flexibility for trainers, enabling them to update schedules easily. The app worked well on both Symbian and Nokia Lumia 710 devices.
Nokia needed a mobile solution for their training staff who faced challenges with an existing web-based planning tool. The tool required internet connectivity and was not optimized for mobile devices.... Unique Computer Systems developed a mobile app for Nokia's Symbian and Windows Phone 7 devices. This app allowed trainers to plan and update schedules offline. The solution reduced stress and improved flexibility for trainers, enabling them to update schedules easily. The app worked well on both Symbian and Nokia Lumia 710 devices.
Hospital & Health Care Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Dr. Nicolas & ASP Centre
- Hospital & Health Care
Dr. Nicolas & ASP Centre wanted to improve their appointment system. They worked with Unique Computer Systems to add a two-way SMS communication to their Kodak R4 Dental Management System. This allow...ed patients to confirm appointments via SMS. The new system reduced staff workload and increased customer satisfaction. It also improved the value and responsiveness of their appointment system.
Dr. Nicolas & ASP Centre wanted to improve their appointment system. They worked with Unique Computer Systems to add a two-way SMS communication to their Kodak R4 Dental Management System. This allow...ed patients to confirm appointments via SMS. The new system reduced staff workload and increased customer satisfaction. It also improved the value and responsiveness of their appointment system.
Dr. Nicolas & ASP Centre wanted to improve their appointment system. They worked with Unique Computer Systems to add a two-way SMS communication to their Kodak R4 Dental Management System. This allow...ed patients to confirm appointments via SMS. The new system reduced staff workload and increased customer satisfaction. It also improved the value and responsiveness of their appointment system.
Consumer Electronics Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Samsung Gulf
- Consumer Electronics
Samsung Gulf used Reson8 SMS by Unique Computer Systems for a promotion during DSF 2010. The promotion allowed customers to buy Samsung products and receive coupons. Customers then sent the coupon se...rial number via SMS to participate. Unique Computer Systems set up a 2-way messaging system to validate and respond to these messages. This helped Samsung manage the promotion effectively.
Samsung Gulf used Reson8 SMS by Unique Computer Systems for a promotion during DSF 2010. The promotion allowed customers to buy Samsung products and receive coupons. Customers then sent the coupon se...rial number via SMS to participate. Unique Computer Systems set up a 2-way messaging system to validate and respond to these messages. This helped Samsung manage the promotion effectively.
Samsung Gulf used Reson8 SMS by Unique Computer Systems for a promotion during DSF 2010. The promotion allowed customers to buy Samsung products and receive coupons. Customers then sent the coupon se...rial number via SMS to participate. Unique Computer Systems set up a 2-way messaging system to validate and respond to these messages. This helped Samsung manage the promotion effectively.
Government Administration Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Tamkeen
- Government Administration
Tamkeen organized the Bahrain Shopping Festival, aiming to boost customer interaction. They needed a solution to enhance engagement post-purchase. Unique Computer Systems implemented a digital points... and draw automation system. This system allowed shoppers to earn points and participate in raffles. Over 20,000 shoppers were engaged, and the festival generated over 11 million Bahraini Dinars. Daily sales increased by 30% compared to the previous year.
Tamkeen organized the Bahrain Shopping Festival, aiming to boost customer interaction. They needed a solution to enhance engagement post-purchase. Unique Computer Systems implemented a digital points... and draw automation system. This system allowed shoppers to earn points and participate in raffles. Over 20,000 shoppers were engaged, and the festival generated over 11 million Bahraini Dinars. Daily sales increased by 30% compared to the previous year.
Tamkeen organized the Bahrain Shopping Festival, aiming to boost customer interaction. They needed a solution to enhance engagement post-purchase. Unique Computer Systems implemented a digital points... and draw automation system. This system allowed shoppers to earn points and participate in raffles. Over 20,000 shoppers were engaged, and the festival generated over 11 million Bahraini Dinars. Daily sales increased by 30% compared to the previous year.
Manufacturing Case Studies and Customer Success Stories with Unique Computer Systems DocWorx
Dolphin Radiators
- Manufacturing
Dolphin Radiators faced challenges with inventory management due to manual data entry errors and slow processing times. Unique Computer Systems developed a custom mobile app, StockTake, to integrate ...with their ERP system. This app improved traceability, accuracy, and flexibility in inventory management. As a result, Dolphin Radiators experienced faster order processing, superior inventory control, and proactive shortage management, gaining a competitive edge in the market.
Dolphin Radiators faced challenges with inventory management due to manual data entry errors and slow processing times. Unique Computer Systems developed a custom mobile app, StockTake, to integrate ...with their ERP system. This app improved traceability, accuracy, and flexibility in inventory management. As a result, Dolphin Radiators experienced faster order processing, superior inventory control, and proactive shortage management, gaining a competitive edge in the market.
Dolphin Radiators faced challenges with inventory management due to manual data entry errors and slow processing times. Unique Computer Systems developed a custom mobile app, StockTake, to integrate ...with their ERP system. This app improved traceability, accuracy, and flexibility in inventory management. As a result, Dolphin Radiators experienced faster order processing, superior inventory control, and proactive shortage management, gaining a competitive edge in the market.
Al Khayyat Investments (AKI) wanted to improve its B2B logistics processes. They faced challenges with route planning and document processing. AKI used DigIsal to optimize routes and automate documen...ts. This led to better delivery plans, reduced costs, and increased customer satisfaction. Real-time updates helped track shipments and improve communication. The changes made AKI a leader in efficient logistics.
AW Rostamani, a leading UAE conglomerate, wanted to engage visitors at their career fair. They needed a tool to help candidates sign up for career opportunities. UCS developed an iPad app for registe...ring applicants and validating data. The app sent data to a web application for review. It also sent SMS and email confirmations to applicants. This automation reduced the load on customer service officers and improved candidate satisfaction. Over 1200 submissions were processed successfully at the fair.
Ebn Sina Medical, a leading pharmaceutical distributor in Qatar, faced challenges with their outdated logistics and demand planning system. Their existing MS Access application lacked scalability and... integration, hindering growth. Unique Computer Systems developed a .NET Core web application to address these issues. The new system improved functionality, integrated with Oracle EBS, and enhanced demand planning. As a result, Ebn Sina Medical achieved increased efficiency, better demand forecasting, and future-proof scalability.
Ebn Sina Medical, a leading pharmaceutical distributor in Qatar, wanted to improve their B2B sales operations. They needed a self-service portal for customers to place orders directly. Unique Compute...r Systems created a custom SalesWorx solution for them. This included a secure portal for order placement and tracking, integrated with Oracle for real-time inventory management. The solution increased sales efficiency and improved customer satisfaction by providing a user-friendly platform with real-time order tracking.
Mena Gulf Trading Company faced challenges in sales and distribution due to inefficient processes and limited inventory visibility. They implemented SalesWorx by Unique Computer Systems to streamline... sales activities, provide real-time inventory data, and enhance collaboration. This solution increased sales productivity, improved customer satisfaction, and optimized supply chain efficiency, helping them maintain their leadership in Saudi Arabia's distribution market.
StockTrax is a mobile solution that automates warehouse management. It addresses inefficiencies in receiving, labeling, put-away, picking, returns, and inventory checks. The system reduces manual lab...or by 50% and improves stock visibility and availability. It enhances operational efficiency by providing real-time stock tracking and reducing errors and shortages.
Al Khayyat Investments (AKI) wanted to improve its B2B logistics processes. They faced challenges with route planning and document processing. AKI used DigIsal to optimize routes and automate documen...ts. This led to better delivery plans, reduced costs, and increased customer satisfaction. Real-time updates helped track shipments and improve communication. The changes made AKI a leader in efficient logistics.
AW Rostamani, a leading UAE conglomerate, wanted to engage visitors at their career fair. They needed a tool to help candidates sign up for career opportunities. UCS developed an iPad app for registe...ring applicants and validating data. The app sent data to a web application for review. It also sent SMS and email confirmations to applicants. This automation reduced the load on customer service officers and improved candidate satisfaction. Over 1200 submissions were processed successfully at the fair.
Ebn Sina Medical, a leading pharmaceutical distributor in Qatar, faced challenges with their outdated logistics and demand planning system. Their existing MS Access application lacked scalability and... integration, hindering growth. Unique Computer Systems developed a .NET Core web application to address these issues. The new system improved functionality, integrated with Oracle EBS, and enhanced demand planning. As a result, Ebn Sina Medical achieved increased efficiency, better demand forecasting, and future-proof scalability.
Ebn Sina Medical, a leading pharmaceutical distributor in Qatar, wanted to improve their B2B sales operations. They needed a self-service portal for customers to place orders directly. Unique Compute...r Systems created a custom SalesWorx solution for them. This included a secure portal for order placement and tracking, integrated with Oracle for real-time inventory management. The solution increased sales efficiency and improved customer satisfaction by providing a user-friendly platform with real-time order tracking.
Mena Gulf Trading Company faced challenges in sales and distribution due to inefficient processes and limited inventory visibility. They implemented SalesWorx by Unique Computer Systems to streamline... sales activities, provide real-time inventory data, and enhance collaboration. This solution increased sales productivity, improved customer satisfaction, and optimized supply chain efficiency, helping them maintain their leadership in Saudi Arabia's distribution market.
StockTrax is a mobile solution that automates warehouse management. It addresses inefficiencies in receiving, labeling, put-away, picking, returns, and inventory checks. The system reduces manual lab...or by 50% and improves stock visibility and availability. It enhances operational efficiency by providing real-time stock tracking and reducing errors and shortages.
Al Khayyat Investments (AKI) wanted to improve its B2B logistics processes. They faced challenges with route planning and document processing. AKI used DigIsal to optimize routes and automate documen...ts. This led to better delivery plans, reduced costs, and increased customer satisfaction. Real-time updates helped track shipments and improve communication. The changes made AKI a leader in efficient logistics.
AW Rostamani, a leading UAE conglomerate, wanted to engage visitors at their career fair. They needed a tool to help candidates sign up for career opportunities. UCS developed an iPad app for registe...ring applicants and validating data. The app sent data to a web application for review. It also sent SMS and email confirmations to applicants. This automation reduced the load on customer service officers and improved candidate satisfaction. Over 1200 submissions were processed successfully at the fair.
Ebn Sina Medical, a leading pharmaceutical distributor in Qatar, faced challenges with their outdated logistics and demand planning system. Their existing MS Access application lacked scalability and... integration, hindering growth. Unique Computer Systems developed a .NET Core web application to address these issues. The new system improved functionality, integrated with Oracle EBS, and enhanced demand planning. As a result, Ebn Sina Medical achieved increased efficiency, better demand forecasting, and future-proof scalability.
Ebn Sina Medical, a leading pharmaceutical distributor in Qatar, wanted to improve their B2B sales operations. They needed a self-service portal for customers to place orders directly. Unique Compute...r Systems created a custom SalesWorx solution for them. This included a secure portal for order placement and tracking, integrated with Oracle for real-time inventory management. The solution increased sales efficiency and improved customer satisfaction by providing a user-friendly platform with real-time order tracking.
Mena Gulf Trading Company faced challenges in sales and distribution due to inefficient processes and limited inventory visibility. They implemented SalesWorx by Unique Computer Systems to streamline... sales activities, provide real-time inventory data, and enhance collaboration. This solution increased sales productivity, improved customer satisfaction, and optimized supply chain efficiency, helping them maintain their leadership in Saudi Arabia's distribution market.
StockTrax is a mobile solution that automates warehouse management. It addresses inefficiencies in receiving, labeling, put-away, picking, returns, and inventory checks. The system reduces manual lab...or by 50% and improves stock visibility and availability. It enhances operational efficiency by providing real-time stock tracking and reducing errors and shortages.