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Hospitality Case Studies and Customer Success Stories with Trust Retail Loyalty and Engagement
Vale d'Azenha Hotel & Residences
- Hospitality
- Small
Alcobaça, Portugal
Trust Payments and Paraty helped Vale d'Azenha Hotel & Residences upgrade from manual, legacy payment systems. The hotel now uses... a secure payment platform that supports many payment methods and reduces commission costs. Approval rates reached 86.42% overall, with 0% chargeback and fraud ratios. The reception team spends less time on collections and enjoys smoother transactions. Guests benefit from more payment options and secure processing.
Trust Payments helped Peter Sommer Travels speed up global payments. The company needed a faster, more flexible way to handle... bookings and payments. Trust Payments provided a payments gateway and portal for secure, instant transactions and payment links. Peter Sommer Travels now captures payments from customers worldwide with no fraud or chargebacks. Their seamless booking process helped them win Tour Operator of the Year at AITO’s 50th Anniversary Awards.
Hospitality Digital Services
- Hospitality
- Small
Trust Payments helped Hospitality Digital Services launch a QR payment solution for bars and restaurants. This made ordering and paying... easier and safer, especially during COVID-19. HDS then expanded to a card present ePOS Mobile Order & Pay service. The integration was simple, and the solution works with no extra hardware. HDS praised Trust Payments for reliable payments and strong support.
Trust Payments helped Guestline expand from a partner to a fully-integrated ISO. Guestline used Trust Payments' payment gateway and tokenisation... to simplify PCI compliance for hoteliers. Trust Payments provided intensive training and marketing support for Guestline's transition. Guestline onboarded nearly 200 hotels with the full suite of payment products. Guestline values the flexibility and responsiveness of Trust Payments' technology and team.
Hospitality Digital Services (HDS)
- Hospitality
- Small
London, UK
Trust Payments helped Hospitality Digital Services launch a QR payment solution for bars and restaurants. This let customers order and... pay using their phones, supporting social distancing during COVID-19. HDS later expanded to a card-present ePOS Mobile Order & Pay service. The integration was easy, and merchants could take payments without extra hardware. HDS praised the strong partnership and reliable payment processing.
Trust Payments helped Toureasy, a carbon-neutral coach holiday provider, modernize its payment system. Toureasy replaced legacy technology with a fully... integrated payments platform. The new solution made booking easier for both travelers and staff. Toureasy now saves money on transaction fees and spends less time reconciling funds. The platform supports their 100% carbon neutral commitment by enabling digital payments.
Guestline wanted to grow revenue and help hoteliers accept online payments securely. They partnered with Trust Payments to add a... payment gateway to their property management system. Trust Payments provided intensive training and support as Guestline transitioned to a full ISO. Guestline onboarded nearly 200 hotels with the new payment solution. The partnership enabled Guestline to keep acquiring revenue and improve PCI compliance for their merchants.
Financial Services Case Studies and Customer Success Stories with Trust Retail Loyalty and Engagement
Soni Transfer
- Financial Services
- Small
London, UK
Soni Transfer used Trust Payments to improve its online money transfer services. The company faced tight margins and a competitive... market. Trust Payments provided an ecommerce payment gateway, virtual terminal, and multiple alternative payment methods. Soni Transfer saw lower chargeback and fraud ratios and higher approval rates for money transfers. The partnership helped Soni Transfer expand into new markets and optimize its checkout experience.
Trust Payments enabled Acquired. com to settle funds in multiple currencies. Acquired.com needed a partner to support cross-border payments and...attract clients in sectors like lending, retail, and hospitality. Trust Payments delivered a payment gateway and acquiring technology with strong uptime and flexibility. The partnership improved authorisation rates and empowered Acquired.com with data-driven insights for better payment solutions. Acquired.com values Trust Payments' reliability and commitment to seamless service.
Trust Payments helped Bename, a fast-growing payment solutions provider for SMEs, solve onboarding complexity and risk control issues. Bename needed easy... integration, lower rejection rates, and no paperwork for signups. Trust Payments delivered a fraud management solution with automated decision-making and flexible rules. Bename eliminated paperwork and sped up decision-making, improving customer service and client onboarding.
Trust Payments helped Orbex, a global investment firm, solve payment processing challenges. Orbex needed easy integrations, lower rejection rates, and... better risk management. Trust Payments delivered a full suite of online payment solutions, including card and alternative payment methods. Orbex saw faster deposit and withdrawal times, lower fees, and more payment options. Client satisfaction and transaction volumes increased.
Trust Payments provided Orbex with a full suite of online payment solutions. Orbex needed easy integrations, lower rejection rates, and... better risk management. Trust Payments enabled Mastercard, Visa, and alternative payment methods for Orbex. The integration was fast and support was available at every step. Orbex saw higher client satisfaction and more deposits and transactions. Fees and processing times improved for their clients.
Trust Payments helped Acquired. com settle funds in multiple currencies. Acquired.com used Trust Payments’ payment gateway and acquiring technology for...cross-border payments. This partnership improved authorisation rates and gave Acquired.com better insights into customer transaction data. Both companies focused on data to empower users and offer seamless payment experiences. Acquired.com praised Trust Payments for reliability and flexibility in the evolving payments landscape.
Trust Payments helped Bename, a fast-growing UK payment solutions provider, simplify merchant onboarding. Bename faced complex onboarding and risk control... challenges. Trust Payments delivered a flexible fraud management solution with automated decision-making. This eliminated paperwork and sped up decision-making. Bename now offers faster signups and better customer service.
Events Services Case Studies and Customer Success Stories with Trust Retail Loyalty and Engagement
356 Entertainment
- Events Services
- Small
Trust Payments helped 356 Entertainment secure payments for events in Malta. The company needed safe, reliable payment processing and lower... transaction rates. Trust Payments delivered online payment solutions, card processing, and alternative payment methods. The service was easy to set up and included strong support. 356 Entertainment saw cost savings and improved security, letting them reinvest and grow their business.
AITO (The Association of Independent Tour Operators)
- Events Services
- Medium
Trust Payments helped AITO during the COVID-19 pandemic when many travel companies faced payment provider issues. Some AITO members lost... payment services or faced high rolling reserves. Trust Payments offered tailored payment solutions and guidance on regulations like PSD2 and 3-D Secure 2.0. They improved payment security and made checkout easier for international customers. AITO values the personal and honest approach from Trust Payments.
Trust Payments helped 356 Entertainment, a leading Maltese event organizer, streamline their payment process. The company needed secure, reliable payment... processing with competitive rates. Trust Payments delivered an easy-to-use online payment solution, supporting card and alternative payments for global ticket buyers. The solution improved transaction security and integrity. Competitive rates led to significant cost savings, allowing 356 Entertainment to reinvest and grow.
Retail Case Studies and Customer Success Stories with Trust Retail Loyalty and Engagement
PG Group
- Retail
- Large
Trust Payments provided PG Group with a full suite of payment solutions, including point of sale terminals and online payment services. PG Group faced... slow payment processing and needed secure, reliable providers to manage fraud and risk. The new system enabled seamless card and alternative payments, improving client satisfaction and reducing processing times and fees. PG Group praised Trust Payments for smooth onboarding, efficient installation, and excellent customer service.
Trust Payments helped PG Group, a Maltese retail investment firm, solve slow payment processing across their retail stores. PG Group needed... secure, reliable payment solutions to manage fraud and improve customer experience both in-store and online. Trust Payments provided a full suite of point of sale terminals, online payment solutions, and acquiring services, including Mastercard, Visa, and alternative payment methods. PG Group saw improvements in client satisfaction, faster processing times, lower fees, and a wider range of payment options. The onboarding and support from Trust Payments were smooth and efficient.
Food & Beverages Case Studies and Customer Success Stories with Trust Retail Loyalty and Engagement
Fior di Latte
- Food & Beverages
- Small
Trust Payments provided Fior di Latte with point of sale terminals and acquiring services. The gelateria needed a better way... to manage rising sales and accept payments for food and drinks. Trust Payments delivered a full suite payments solution, including Mastercard and Visa card payments and alternative payment methods. The service was easy to set up and included strong support. Fior di Latte now enjoys faster in-store payments and next-day settlement.
Trust Payments helped Fior di Latte, a family-run gelateria in Mdina, manage rising sales with integrated point of sale solutions. The business needed... a way to accept and manage payments for its wide range of food and drink offerings. Trust Payments provided POS terminals and acquiring services, supporting Mastercard, Visa, and alternative payment methods. The solution was easy to set up and included strong customer support. Fior di Latte now benefits from faster in-store payments and next-day settlement.
Insurance Case Studies and Customer Success Stories with Trust Retail Loyalty and Engagement
Source Insurance
- Insurance
- Medium
Trust Payments helped Source Insurance replace slow payment reconciliation with a seamless payments platform. The TRU Connect Payment Gateway integrated... quickly, causing no business disruption. Source Insurance now uses tools like Account Check, tokenisation, and mobile wallets. These features made policy renewals easier and improved customer retention. The new system saves time and resources for their accounting team.
Trust Payments helped Source Insurance, a UK insurance platform provider, solve integration delays and complex payment reconciliation. The TRU Connect... Payment Gateway enabled fast, seamless integration with no business disruption. Source Insurance used new tools for policy renewal, customer retention, and mobile wallet payments. The advanced reconciliation features saved time and resources for their accounting team. The Finance Director praised the quick integration and cost-effectiveness.
Restaurants Case Studies and Customer Success Stories with Trust Retail Loyalty and Engagement
Eeetwell
- Restaurants
- Medium
Trust Payments helped Eeetwell, a fast-casual restaurant chain, speed up payments with next day settlement. Eeetwell needed better point of... sale and payment processing for its 14 locations. Trust Payments provided integrated POS terminals, a payment gateway, and acquiring services. The solution made in-store and online payments faster and easier. Eeetwell now enjoys frictionless transactions and strong security.
Trust Payments helped Eeetwell, a fast-casual restaurant chain, speed up payment settlements. Eeetwell needed better point of sale and payment... processing for both in-store and online orders. Trust Payments provided integrated POS terminals and a payment gateway, supporting card and alternative payments. The solution enabled next day settlement and made transactions faster and easier for customers. Eeetwell praised the user-friendly interface, robust security, and responsive support.
Toureasy
- Transportation/Trucking/Railroad
- Small
Trust Payments helped Toureasy, a carbon-neutral coach holiday provider, upgrade from legacy payment systems. Toureasy needed a seamless, travel-focused payments... platform for easier booking and lower fees. Trust Payments integrated flexible payment options and provided dedicated support. Toureasy now saves on transaction fees and spends less time reconciling funds. Their booking process is simpler and supports their sustainability goals.
Internet Case Studies and Customer Success Stories with Trust Retail Loyalty and Engagement
BigCommerce
- Internet
- Medium
Austin, USA
BigCommerce used Trust Payments to improve their payment processes. The team at Trust Payments offered flexible technology and quick support.... BigCommerce valued the expertise and fast decision-making. The partnership helped BigCommerce get enhancements approved and executed quickly. Trust Payments provided insights for better business decisions.
AITO (The Association of Independent Tour Operators)
- Travel
- Small
London, UK
Trust Payments helped AITO during the COVID-19 crisis when many travel companies faced payment disruptions. Some AITO members lost payment... providers or faced high reserve demands. Trust Payments provided support by explaining new payment regulations and improving payment security. They tailored services for each member and offered personal, transparent support. AITO values Trust Payments for their honest approach and industry expertise.
